CaPCOT Strategic Plan

2023-2024

Vision

CaPCOT is the model service provider for our campus community in support of NAU’s mission.

Mission

CaPCOT’s programs serve, support, and enhance our community through effective, efficient, and sustainable planning and operational practices.

Explore CaPCOT

— Capital Planning and Campus Operations

Find out more about:

• Our strengths as service providers.

• Where you can find us on campus.

• How we support NAU’s mission.

• Impacts our operational programs have in the community.

CaPCOT’s Strategic Goals

and what we do to align with NAU’s Strategic Plan

Person wearing a face mask helping anohter person look at a map of the campus.

Goal 1

Establish meaningful and relevant work opportunities for students.

Four students enjoying themselves in a student housing room on campus.

Goal 2

Maintain and enhance student-centered housing and dining facilities.

Eight scientists wearing lab coats in a lab on campus.

Goal 3

Design, maintain and plan for infrastructure that supports innovative research and discovery.

Goal 4

Establish and enhance connections with Native American communities.

Three NAU Police officers standing by their NAU poice vehicles on campus.

Goal 5

Improve coordination, build better partnerships and create opportunities for strategic alignment.

Two people wearing hard hats and safety vests at a log-deck site with a back hoe in the distance.

Goal 6

Sustain a culture of academic, research, student, and workforce safety.

A Facility Services General Maintenance Mechanic wearing a face mask and fixing a door on campus.

Goal 7

Deliver high-quality service that exceeds customer expectations.

An NAU Grounds staff worker loading a Grounds truck with a weed whacker on campus.

Goal 8

Reduce environmental impact of university operations.

Three people wearing face masks and working in a lab on campus.

Goal 9

Create strategies to optimize space utilization.

People walking up and down a staircase in the Health Science building.

Goal 10

Provide dependable and appropriate facilities that are aligned with needs.

Our Departments

Facility Services Carpenters installing a large banner on the side of a building on campus and using a cherry picker to do that.

An NAU police officer talking to someone and standing by an NAU police vehicle.

A Facility Services employee being taught how to use a forklift.

A classroom on campus filled with students and a professor.

A Louie line bus driving through the snow on campus.

A worker wearing a headset and talking while looking at a computer screen in an office on campus.

Facility Services

Facility Services is responsible for shaping, guiding, directing and leading strategically focused facilities solutions that support NAU’s mission, maximizing operational excellence, financial strength, sustainability and collaboration.

NAU Police Department

NAU Police Department strives to provide a safe and healthy environment on campus through quality law enforcement services and community problem solving partnerships.

Environmental Health & Safety

Environmental Health and Safety is available for consultation and training in all areas of safety for the Northern Arizona University campus.

Space Management

Space Management serves as the central information repository for NAU’s institutional space, and as a resource for space-related decision making that positively impacts instruction, research and public service missions.

University Transit Services

University Transit Services provides and supports parking, shuttle, fleet and alternative transit services.
Our customer service offers NAU students, staff and campus visitors information about accessible transit on and off campus.

Business Intelligence, Analytics & Communication

Business Intelligence, Analytics and Communication services the CaPCOT division with financial and employee services, maintenance requests, and data needs.