Campus Living Community Coordinators

Campus Living at Northern Arizona University provides staffing for 16 Campus Living Communities housing over 7,800 on-campus students. Housing options include traditional, suites, and apartments. Our department consists of a variety of individuals including full-time, graduate, and student staff who lead through our mission and values. 

Hiring commitment: Campus Living is committed to attracting and retaining a diverse staff. We welcome applications from members of historically marginalized groups, persons with disabilities, persons who have served in the military, and others who would bring additional dimensions of experience to our community. At Campus Living, we work to honor experiences, perspectives, and unique identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Foundations Training

Every year before student staff arrive for fall training, new and returning staff attend Foundations Training. Foundations Training is not only an introduction to different departmental processes and procedures; it is an opportunity for the entire department to build connections with one another before the start of the academic year. A range of topics is presented by department staff members to provide the knowledge and tools for new staff to transition into their roles.  

Transitioning to the CLC Coordinator position

The CLC Coordinator Selection Committee is the point of contact when preparing for your move and transition to NAU and Flagstaff. Our department helps welcome new staff into our community by answering any questions new staff have and providing tips and tricks to adjust to the new environment. Returning staff will be present on move-in day to help all new staff move in and make the process as smooth as possible. 

The first few months of being in the role is a transition itself and can be difficult, but the returning staff are present to help. New staff will gain a lot of knowledge through Foundations Training, but CLC Coordinators will also learn through their experiences as time goes on. There are designated social events built into the Foundations Training schedule that ensure there is time for team building and any questions to be asked in a less formal setting. 

Individualized engagement efforts 

The Community and Residential Engagement Plan (CARE Plan) is our engagement framework. It is intended to uplift the mission and values while serving as an underlying model for all aspects of engagement and connection in the Campus Living Communities. 

The CARE Plan was intentionally crafted to provide consistent benchmarks for student engagement in every community while maintaining enough flexibility to be easily adapted to meet the needs of NAU’s diverse community needs. 

Before the start of the semester, hall leadership teams (full-time Campus Living Community Coordinator and, if applicable, Campus Living Community GAs and Campus Living Initiatives and Partnerships GAs) create a community-specific CARE Plan based on the monthly goals and unique needs of their community. Each community’s CARE Plan is reviewed by the mid-manager team (assistant directors and coordinators) to ensure alignment across communities. Hall leadership teams are also encouraged to review each others’ plans for inspiration and learn from helpful practices being implemented in other communities around campus.

Professional development

CLC Coordinators are encouraged to continue their development process by taking advantage of different personal and professional learning opportunities. Under the umbrella of Student Affairs, there are many opportunities to participate in workshops and additional training focused on NASPA/ACPA professional competencies and wellness across NAU. When looking at annual performance appraisals, staff are asked to establish individual goals to keep development at the forefront of the role. 

To accomplish these individualized goals over the years, CLC Coordinators have gained experience through many different avenues such as participating in various state, regional, and national organizations. CLC Coordinators have had the opportunity to give presentations at student leadership trainings and workshops, serve on different task forces to influence departmental initiatives, and be assigned to different departmental committees each academic year.

Ultimately, CLC Coordinators at NAU have the autonomy to explore personal and professional interests and take initiative in designing their own development plans that can be incorporated into the overall employment experience.  

Located in the mountains of northern Arizona, Flagstaff—or Flag, as the locals call it—offers a scenic environment for living and learning. Named among the top 10 Best College Towns in America by Travel & Leisure magazine, Flagstaff, Arizona, is located at the intersection of I-17 and I-40 and is the largest city in Northern Arizona. 

The city is also the regional center and county seat for Coconino County, the second largest county in the 48 contiguous states (by area). Flagstaff drew its name from a very tall flagpole made from a pine tree to celebrate our nation’s centennial in 1876. The city, which sits in the world’s largest ponderosa pine forest, is a year-round mecca for visitors, comprising just over 64 square miles and nestled at the base of the San Francisco Peaks, home to the tallest mountain in Arizona, Humphrey’s Peak. At nearly 7,000 feet, Flagstaff is also one of the highest-elevation cities in the United States. 

Flagstaff experiences all four seasons in Arizona with iconic scenery locals and visitors love. You’ll find adventure and exploration alongside small-town charm. Strolling through downtown will take you through trendy restaurants, craft breweries, and galleries showcasing the local arts scene. The city is packed with cultural diversity, history, recreational activities, and so much more! On October 24, 2001, the City of Flagstaff became the World’s First International Dark Sky City, a designation awarded by the International Dark Sky Association. The city’s low light pollution allows for breathtaking and friendly lighting for stargazing in and near the city. Flagstaff seems to have something for everyone.

Application

The CLC Coordinator application process begins with a candidate completing an application on the NAU Human Resources website.  

Completed applications should include a résumé, cover letter, and completed HR application. Minimum qualifications include an undergraduate bachelor’s degree and two years of relevant work experience with the preferred qualifications of a Master’s Degree in Higher Education Administration, Counseling, or related field (completed by start date). 

Specific skills and attributes we are looking for: 

• knowledge of inclusive supervisory practices and principles
• knowledge of planning and organizing events while assessing community needs 
• knowledge of and sensitivity to the obstacles and challenges faced by marginalized students
• knowledge of crisis intervention and mediation strategies
• knowledge of building needs and mindfulness of potential improvement and facilities management skills

First-round interviews

Candidates selected to move forward will be contacted for a first-round, 45-minute Zoom interview. All questions are provided prior to the interview for candidate review. 

Final-round interviews 

Candidates selected to move forward after the first-round interviews will be contacted for a half-day final Zoom interview, which includes meeting with current staff and two additional final-round interviews with the selection committee and supervisors. All questions for the interviews will be provided prior to the interview for review. 

Reference checks

Candidates selected to move forward will be contacted to confirm references so the CLC Coordinator Selection Committee can contact three of their references. Helpful references include current/prior supervisors, current/prior supervisees, and current/prior colleagues.