Jacks Online
Jacks Online is a great resource to connect online students with peer mentoring, events, and resources.
Online students are assigned an online peer mentor in their first semester, but mentoring can take place at any time in the online student journey. Contact us if you need us!
Resources
Only for online Accordion Closed
Blackboard Collaborate Ultra (online video classroom/conferencing tool):
How to upload documents on BBLearn
How to read your Louie account
- Proctored Tests (via discussion board): For online students who are in the metro Phoenix area, we DO have staff who can proctor exams at the North Valley offices (i17 and Greenway) and East Valley (Mesa).
- To schedule an exam proctor contact Kathy Burdick.
Kathleen.Burdick@nau.edu
928-864-1984
- To schedule an exam proctor contact Kathy Burdick.
Get your ID– Online & community campus students
NAU’s student technology Accordion Closed
IT info
- NAU direct connection links with instructions:
IT student contact information:
- Student Tech Center
928-523-9294
Ask-STC@nau.edu - Toll-Free number for both: (Domestic and international calls accepted): 888-520-7215
- Support hours page:
Student Technology Center – Our office is open 24/7 (excluding University holidays) to take questions from students.
928-523-9294
+1-888-520-7215 (domestic and international calls accepted)
Ask-STC@nau.edu
IT- tech time
- NAU tech time videos
- Keyboard shortcuts for PC
- Keyboard shortcuts for MAC