Jacks Online is a great resource to connect online students with peer mentoring, events, and resources.
Online students are assigned an online peer mentor in their first semester, but mentoring can take place at any time in the online student journey. Contact us if you need us!
Meet the Jacks Online team.
Resources for online students Accordion Closed
Only for online Accordion Closed
Blackboard Collaborate Ultra (online video classroom/conferencing tool):
Get your ID– Online & community campus students
How to read your Louie account
How to upload documents on BBLearn
Software for NAU Students
- Proctored Tests (via discussion board): For online students who are in the metro Phoenix area, we DO have staff who can proctor exams at the North Valley offices (i17 and Greenway) and East Valley (Mesa).
NAU’s student technology Accordion Closed
IT- tech time
IT student contact information:
- Student Tech Center
- Toll-Free number for both: (Domestic and international calls accepted): 888-520-7215
- Support hours page:
Student Technology Center – Our office is open 24/7 (excluding University holidays) to take questions from students.
+1-888-520-7215 (domestic and international calls accepted)