Jacks Online
NAU educates, supports, and empowers students from all backgrounds, identities, and lived experiences to reach their full potential and contribute to a just, equitable, inclusive, prosperous, and sustainable future. Jacks Online is a part of the Peer Jacks Mentoring department. Jacks Online works towards the Peer Jacks mission by creating a culture where online students are valued and thrive.
The Jacks Online peer mentoring program pairs first-time students at NAU with a peer mentor who is an experienced student (in the second semester or later).
Our Jacks Online peer mentors want to connect with new students and help them navigate their transition to NAU. By participating in Jacks Online peer mentoring, students will receive support in the areas of academics, technology, student success resources, community connections, and adaptability.
Although new students are assigned an online peer mentor in their first semester, mentoring is available at any time in the student journey. Contact us if you need us and connect with us and other online students at NAU on Facebook and Instagram.
Resources
NAU resources Accordion Closed
Academic calendar
Advising and mentoring appointment scheduling
Career Development
Cline Library
Counseling
Financial aid
Find the books you need for classes
Office of Graduate and Professional Studies
Handshake
Jacks Planner
My NAU
Office of Inclusion
Online tutoring link
Set up Gmail on phone
Veteran and Military Services
Online tools for students Accordion Closed
Get your ID – Online and community campus students
Google Drive
How to read your Louie account
Proctored testing
Remote apps
Software for NAU students
VPN
- Proctored tests (via discussion board): For online students who are in the metro Phoenix area, we have staff who can proctor exams at the North Valley offices (i17 and Greenway) and East Valley (Mesa).
- To schedule an exam proctor, contact Kathy Burdick.
Kathleen.Burdick@nau.edu
928-864-1984
- To schedule an exam proctor, contact Kathy Burdick.
NAU Technology Support Accordion Closed
ITS – Gmail
ITS – Tech Time
ITS – Virtual Desktop
- NAU direct connection links with instructions:
ITS – Student Contact Information:
- Student Tech Center
928-523-9294
Ask-STC@nau.edu - Toll-Free number for both (Domestic and international calls accepted): 888-520-7215
- Support hours page