Faculty and staff resources | Office of the Provost

Support for faculty

Enhance your online courses with our variety of design and teaching support options for faculty.

Online resources and help desk

Tier I: Self-help tutorials, knowledge base articles, and instructional videos are updated frequently, available online, and cover many topics.

Tier II: The ITS Service Desk (LMS-Faculty-Help@nau.edu) has extended hours, and handles basic questions.

Tier III: More complex problems are escalated to the NAU Online instructional designers, who work one-on-one with instructors to solve problems and develop teaching and learning strategies.

Resources for faculty

Teaching Online @NAU course

We help faculty continue to develop high-quality teaching and learning opportunities with our Teaching Online @NAU course.

Faculty symposium

Our annual faculty symposium features helpful seminars and conferences for online teaching.

Policies and procedures

Consult our policies and procedures documents for academic, faculty affairs, and university policy resources.

Open educational resources

These open educational resources are available to help students save money.

Teaching and learning partners

Partner with various programs to support engaging and effective teaching and learning.

Instructional design

The instructional designers also offer one-day technical training sessions on tools such as Canvas, Kaltura, TurnItIn, Ally, TopHat, PackBack, and Zoom.

Instructional design

Course development

For online course development, faculty are paired with an instructional designer and additional support staff for several months to plan, build, deliver, and refine the course. Designers build long-term relationships with instructors who return when major revisions are necessary or new tools or teaching methodologies are added to the course.