Instructional Leadership, emphasis: K-12 School Leadership (MEd)
NAU faculty working

List of A-Z support links

Beginning Summer 2023, NAU is moving to Canvas as its learning management system (LMS). You may log into Canvas at: For more information about the switch to Canvas, please visit the LMS Transition site.


Adaptive release



Achievements (badges)


Canvas Commons

Canvas migration

Communicating with students

Content apps and integrations

Course access and management



Combined Course Sections:

NAU Course Schedulers:


iClicker Support
iClicker Knowledge Base
iClicker Support


Google & G Suite apps

Google Support
General Google Support
G Suite Learning Center
Google Calendar KB
Google Docs KB
Google Drive KB
Google Forms KB
Gmail KB
Google Groups KB
Google Hangouts Chat KB
Google Hangouts Meet KB
Google Keep and Tasks KB
Google Sheets KB
Google Sites KB
Google Slides KB
Google Guides for Switching from Microsoft
Google Outages

Grade center



MatLab and MathWorks


Online course evaluations

Pedagogy and best practices

Plagiarism tools and academic integrity


Publisher content

External Support
Cengage Support
McGraw-Hill Support
Pearson Support 

Requesting reserves and OER

Cline Library
Library collections and research content are integral to the learning environment at Northern Arizona University. In reviewing, adding, or canceling content, Cline Library focuses on materials to support academic curricula as well as student and faculty research interests.


Support at NAU

Classroom Support
The Classroom Support team at NAU provides audio, visual, jacks card attendance readers, and collaborative technology in classrooms across campus and around the state. If faculty/staff have issues with their work/classroom machine, please refer to classroom support.

LMS Faculty Help Desk
The LMS Faculty Help Desk offers Blackboard and Ed-tech support for faculty and staff. This is the best option when you need immediate assistance or have a quick question:

Information Technology Services (ITS)
The ITS Solution Center is the central point of contact for NAU faculty, staff, and affiliates requiring technical assistance and support with NAU software, hardware, network, and telephony.

Student Technology Center (STC)
The STC provides 24×7 support during the fall and spring semester, extended hours are offered in-person at the STC@Cline service point for all NAU students. Student support services include LOUIE, myNAU, Gmail, password assistance, Blackboard, Software, Wi-fi, LinkedIn Learning, security concerns, computer labs, jacksprint, and Office 365.

System status and outages

Tests, surveys, and pools

Test assistance

Video: Kaltura

Kaltura Support
Kaltura System Status
Kaltura Customer Support 

Web subscriptions

NAU offers access to leading higher education memberships and subscription resources at no cost to Lumberjack faculty, staff, and students:

Zero-credit and developmental courses