Support for faculty
Online Course Design and Teaching Support for faculty comes in several forms.
928-523-3335
NAUOnline.Support@nau.edu
Online resources and Help Desk
Tier I: Self-help tutorials, knowledge base articles, and instructional videos are updated frequently, are available online, and cover many topics.
Tier II: The ITS Help Desk (LMS-Faculty-Help@nau.edu) has extended hours, and handles basic questions.
Tier III: More complex problems are escalated to the NAU Online Instructional Designers, who work one-on-one with instructors to solve problems and develop teaching and learning strategies
Resources for faculty
Teaching Online @NAU course
We help faculty continue to develop high-quality teaching and learning opportunities with our Teaching Online @NAU course.
Faculty symposium
Our annual faculty symposium features helpful seminars and conferences for online teaching.
Policies and procedures
Consult our policies and procedures documents.
Creating a micro-credential program
Review the process to create a micro-credential program.
Open educational resources
These open educational resources are available to help students save money.
Teaching and learning partners
Partner with various programs to support engaging and effective teaching and learning.
Instructional design
The Instructional Designers also offer one-day technical training sessions on tools such as Canvas, Kaltura, TurnItIn, Ally, TopHat, PackBack and Zoom.
