Frequently Asked Questions
How do I become trained within WordPress? Accordion Closed
You can learn how to become fully-trained within WordPress in order to edit and update content on your department’s website by following the instructions on our training page.
What accessibility standards will the new site comply to and how is that being enforced? Accordion Closed
Web Content Accessibility Guidelines (WCAG), the international standards for Accessibility, 2.0 AA is the minimum standard for the site, and the university strives for WCAG 2.0 AAA compliance when reasonably feasible. Siteimprove and NAU accessibility analyst, Sean Kugler, will help with compliance.
What level of training are Site Stewards and student workers required to go through? Accordion Closed
Site Stewards and student workers are required to complete the training to become a WordPress user, which is the base level of training that every other WordPress user undergoes. Training is essential to Site Stewards so they are knowledgeable about web operations and can establish consistency in their site. View more information about Site Stewards.
I have previous experience using WordPress, do I still need to take the training? Accordion Closed
Yes, everyone who desires to obtain access to edit and update content on their department’s website is required to take the training to become a WordPress user. Since the WordPress theme that NAU uses was developed in-house, many features are different than the standard WordPress instance and we want to ensure that users know how to navigate its interface optimally.
Who is the Unit Web Coordinator for my department? Accordion Closed
View more information about Unit Web Coordinators, including a complete list of UWCs for each unit.
What is the difference between nau.edu and in.nau.edu? Accordion Closed
Our public-facing website project (www.nau.edu) is focused on a OneNAU growth strategy, which includes continued work on prospective student pathways for recruitment, college- and program-specific content, through leadership presence, public-facing news, and other marketing initiatives to serve all our audiences and University initiatives. We also recognize the need to serve internal audience-oriented web content for current faculty, staff, and students. Sometimes referred to as an “intranet”, the internal-facing website of in.nau.edu will provide information in support of the current NAU community audiences and improve access to functional aspects while keeping our external WWW messaging succinct and clear.
Do sites on in.nau.edu require an NAU account to access them? Accordion Closed
No, in order to promote transparency all sites on in.nau.edu will be publicly accessible, this means that anyone can get to them and access the content without requiring an NAU account.
What about items that do need to be secured and require authorization to access? Accordion Closed
The in.nau.edu platform has the ability to require a CAS login for certain sites or pages that might need to be secured. However, there are a variety of options that can be used to provide secure content on the web based on the data classification. Please contact the WCM Support Team to review and discuss options.
Did the change in name from nau.edu to in.nau.edu cause problems with our links? Accordion Closed
ITS is supporting this change in domain name through the use of global find and replace tools to update links and menus as part of site launches into the in.nau.edu environment. We also create rules to capture and redirect traffic from the existing WWW site to the new location on IN. Because of that, initial issues were minimal, and over time as content is updated and search engines reindex, the site errors will become less prevalent.
Will my site move if it is already on nau.edu and should be internal or vice versa? Accordion Closed
There are some sites that have already gone live that will need to be moved over to the in.nau.edu environment or vice versa. Unit Web Coordinators and Site Stewards will be notified of these moves beforehand and will inform other WordPress users in their departments.
What about sites that have both internal and external content, such as a college site that includes internal policies and forms? Accordion Closed
At this stage we are dealing with broad strokes at the site level, but know that we do need to get more granular and do so with an understanding as to what the ramifications are for customer and content editor experience. Defining that is part of discussions with ITS, University Marketing, and business stakeholders that are ongoing.