Quarantine and Isolation Housing information for campus residents

Whether you need quarantine or isolation housing, a Care Manager will be assigned to help you with the process and be your main point of contact for health and quarantine information.  They will reach out to you within 36 hours of receiving a reporting form. In the meantime, there are things that you should and should not do.

• You should monitor your symptoms and self-isolate in place, following Campus Health Service’s self-isolation guideline.
• You should start packing items for your Isolation or Quarantine stay.
• You should not go to work, class, church, parties, stores, or any public areas to avoid having contact with others.
• Finally, you should not rush out for a COVID-19 test if you haven’t gotten one already; your Care Manager will help you address this.

Once your Care Manager reaches out, you will be assigned to either 10 days of Isolation Housing if you tested positive, or 11 days of Quarantine Housing if you need to take a COVID-19 test and await results. Your length of your stay is in accordance with CDC guidelines.

Residents who have tested positive will be assigned to 10 days of Isolation Housing with an isolation roommate. Isolation Housing provides an on-campus solution for residential students to follow the NAU self-isolation guidelines based on CDC recommendations.

Isolation Housing Do’s and Don’ts

The Do’s:

• Stay in your assigned building at all times except to seek medical care.
• While other residents in the building have tested positive, university staff will be entering the building on a regular basis for deliveries, cleaning, rounds, and other tasks. It is important to keep others safe and minimize any risk of transmitting the virus. Always wear a mask when receiving deliveries or near others.
• Expect a roommate within the first few days of your arrival if you are the first to arrive in the apartment.
• Stay connected virtually with family and friends through online platforms, calls and texts.

The Don’ts

• Do not leave your assigned building for any reason including, but not limited to, class, work, food, events, gatherings, shopping, etc. The only exception is to seek medical care.
• Do not visit friends outside of your assigned building.
• Do not invite others over to your room while you are in isolation.
• Do not leave isolation until you are directed by Residential Life or Campus Health Services staff that you have been cleared to move back to your original assignment.

Please note that failure to comply with the isolation mandate places others in the university community at risk and is a violation of the Student Code of Conduct. Violations may result in an immediate, interim suspension from the university, removal from University Housing, and potential additional sanctions, including expulsion.

When can you leave Isolation Housing?

Expect to stay in Isolation Housing for 10 days. Isolation can end when the following criteria are met:

• 10 days since symptoms developed AND 24 hours without fever (without using fever-reducing medication) AND symptoms have improved
• OR if advised to do so by your medical provider. Your care manager will send you a reminder of your end date toward the end of your isolation.
• If you never develop symptoms, isolation can end 10 days after your first positive test.

The CDC no longer recommends a test as clearance to return to class, campus activities, or work.

Residents who have been in close contact with someone who has COVID-19 or who are awaiting test results may be assigned by a Care manager to ~11 days of Quarantine Housing. Quarantine Housing provides an on-campus solution for residential students to follow the NAU self-quarantine guidelines based on CDC recommendations.

Quarantine Housing Do’s and Don’ts

The Do’s:

• Stay in your quarantine apartment at all times except to seek medical care.
• Open your windows for fresh air.
• Stay connected virtually with family and friends through online platforms, calls and texts.
• Reach out if you need assistance or have any questions.

The Don’ts

• Do not leave your apartment for any reason including, but not limited to, class, work, food, events, gatherings, shopping, etc. The only exception is to seek medical care.
• Do not visit friends or invite others over to your apartment while you are in quarantine.
• At the end of your quarantine window, do not check out until you are cleared by Residential Life or Campus Health Services to move back to your residence hall.
• Please note that failure to comply with the quarantine mandate places others in the university community at risk and is a violation of the Student Code of Conduct. Violations may result in an immediate, interim suspension from the university, removal from University Housing, and potential additional sanctions, including expulsion.

When can you leave Quarantine Housing?

Expect to stay in quarantine housing for 11 days from the last day that you were in contact with the ill/infected person, or as directed by your medical provider. Your care manager will send you a reminder of your end date toward the end of your quarantine.

Wear your mask/face covering as you pack! Use this suggested packing list to help you prepare. Speak to your Care Manager if you or your items need transportation across campus.

You should bring

• Pillow
• Comforter or blanket
• Comfortable clothes that can be layered and worn again – Bring enough clothing for 10 days – laundry may not be available
• Pajamas/loungewear
• Computer/laptop and charger
• Cell phone and charger
• Prescriptions/medications
• Thermometer
• Face covering(s)
• Toiletries/personal hygiene items
• School supplies
• Anti-bacterial soap
• Hand sanitizer

Consider also bringing

• Favorite snacks/drinks
• Coffee pot, coffee, creamer, and sweetener
• Hairbrush, comb, and hairdryer
• Slippers/house shoes
• Menstrual products
• Razors and shaving cream
• Over-the-counter medicines (fever reducers/pain relievers, antacids, cough medicine, sore throat lozenges, and antihistamines)
• Entertainment (tablet, books, movies, etc)

• Take a moment to breathe and settle down. You’ve got this!
• Unload your belongings into your room.
• Contact family and friends to let them know you’ve arrived.
• Call the front desk with any residence hall issues.
• Contact your professors with your isolation/quarantine circumstances.
• Expect an email from your Care Manager.
• Order your next meal (see ‘Meals and food’ section for more info)

Please answer calls from phone numbers that begin with 928-523-####, as these are NAU staff members trying to contact you.

While in Quarantine/Isolation, you are not to attend in-person classes. NAUFlex allows you to attend your classes digitally. Be sure to notify your professors and request course materials if needed. If you are in a class that requires in-person attendance, contact your professor to discuss the best way to proceed.

Make sure that you pack any textbooks and course material so that you don’t fall behind in class. If you need additional resources or supplies, contact your Care Manager.

During your stay in isolation/quarantine continue to complete the NAU daily Healthcheck. Your Care Manager or a staff member from Campus Health Services will be in touch with you if there are any further instructions.

Monitor your symptoms

For the best information about any health-related questions, please contact Campus Health Services at 928-523-2131.

While in quarantine housing:

• Eat healthy
• Get plenty of rest
• Stay connected virtually with friends, family and your RA on a regular basis and schedule video chat time
• Attend virtual events
• Find fun things to do in your spare time. Check out the “Bored?” section of the welcome packet for ideas
• Get fresh air on a regular basis by opening windows

Please monitor for symptoms while in quarantine

• Fever or chills (check your temperature twice a day)
• Cough Muscle or body aches
• New loss of smell or taste
• Fatigue
• Congestion or runny nose
• Sore throat
• Headache
• Nausea or vomiting
• Diarrhea

Seek immediate medical attention if you have these COVID-19 symptoms

• Shortness of breath or difficulty breathing
• Fever over 103 F (39.4 C)
• Persistent pain or pressure in the chest
• New confusion
• Inability to wake or stay awake
• Bluish lips or face

NAU mental health resources

• Campus Health Services has launched a drop-in mental support squad (a peer support program) where you can drop in to a zoom call and speak to one of the scheduled volunteers.
• nau.edu/campus-health-services/covid-19-resources
• Campus Health Services and Counseling: (928) 523-2131
• NAU PD non-emergency: 928-523-3000

Emergencies

• Counseling Services Mental Health Emergencies (24 hours): 928-523-2261
• Local Police and Medical Attention: 911

Meal Plan delivery
If you have a meal plan, you can order all meals using swipes from Campus Dining. The order form can be accessed through mealplan.nau.edu and must be ordered between 1:00pm and 11:59pm for the following day. Staff will deliver meals to your door. For your safety and theirs, you must wear a mask/face covering when opening the door.

If you don’t have a meal plan and would like one or have special dietary needs, please reach out to your Care Manager to discuss your options. If you have any problems with your meal plan please contact nau.dining@nau.edu or call 928-523-2372.

Starship robots
Download the app at starship-nau.com to have your food delivery brought directly to your door or to the designated contactless delivery point. A variety of payment methods are accepted.

Grocery and other delivery services
If you are ordering Instacart, DoorDash, Postmates, UberEats or any similar service, please ensure all deliveries are brought directly to your door or to the designated contactless delivery point. Remember to wear a mask and maintain a contactless delivery.

Delivery During the Week:
Breakfast is delivered between 8:00am and 10:00am
Lunch is delivered between noon and 2:00pm
Dinner is delivered between 5:00pm and 7:00pm

Delivery on the Weekend:
Breakfast is delivered between 10:00am and noon
Lunch is delivered between 1:00pm and 3:00pm
Dinner is delivered between 5:00pm and 7:00pm

Every residential space on campus has an evacuation route posted on the back of the main door. Please familiarize yourself with the evacuation routes so that you can leave immediately if the fire alarm sounds. Always keep a mask/face covering near the exit so you can grab it on your way out. Be sure to wear a mask/face covering to protect others, even in an emergency.

Residents in isolation or quarantine are expected to stay in their assigned spaces. There are a few exceptions such as seeking medical care or picking up a contactless delivery.

• In the few instances where it is necessary to leave your isolation or quarantine space, masks/face coverings, physical distancing and proper hygiene are required.
• Before leaving your space wash your hands with soap and water for 20 seconds or use hand sanitizer with at least 60% alcohol.
• Put your mask/face covering on before leaving your space. Your mask/face covering should fit snugly over your nose and mouth at all times.
• Practice physical distancing and maintain a minimum of 6 feet away from others.
• If opening/closing doors, make an effort to use your forearms and not your hands whenever possible.
• Once returning to your room, wash your hands and face covering.