Instructional Leadership, emphasis: K-12 School Leadership (MEd)
A professor and student working together on a project.

Business analysis team

We serve the Academic Affairs Business and Academic Units by partnering to solve challenges, identify areas for improvement and create business process efficiencies to achieve a better functioning and successful working environment. By doing this, we help Northern Arizona University realize efficient use of resources and foster opportunities for creative thinking in order to promote the enrichment of our students, staff and faculty and drive NAU’s resource model by cutting redundant costs.


The Academic Affairs Business Analyst team provides Academic Affairs with process and technical analysis and insight to help achieve the objectives of Northern Arizona University’s strategic plan and ensure accuracy, efficiency, and effectiveness in functional operations.

A professor working on his computer.

Request help

Need 1-2 sentences – what types of things would someone need help with?

Production Issue

  • Is there a tool you have been using that is not working as you know it to work?
  • Are you no longer able to fulfill your job function?
  • Are you no longer able to serve your students?
  • Is there a critical failure to a system?

An item identified as a ‘Production Issue’ will have a streamline request process. You should anticipate a response within 1 business day.

“…Fantastic job to you, [Meg], for all you do. I interact with some of the Peoplesoft developers, and I need you to know having a BA who does research, writes clear specs, etc. makes a WORLD of difference, and you are the very best at it that I have ever seen? The testing guidelines were also fantastic. So, in summary, I think you are one of the top business analysts I’ve ever worked with.”
– Lela M.