928-523-5511
admissions@nau.eduBusiness analysis team
We serve the Academic Affairs Business and Academic Units by partnering to solve challenges, identify areas for improvement and create business process efficiencies to achieve a better functioning and successful working environment. By doing this, we help Northern Arizona University realize efficient use of resources and foster opportunities for creative thinking in order to promote the enrichment of our students, staff and faculty and drive NAU’s resource model by cutting redundant costs.
What is a Business Analyst?
Business analysts engage with business leaders and users to understand how data-driven changes to processes, products, services and applications can improve efficiencies and add value. BA’s must articulate those ideas but also balance them against what’s technologically feasible and financially and functionally reasonable.
What we do
- Business process implementation or review, modeling and documentation
- Recommendations for change, improvement, transformation or innovation
- System review, configuration, documentation and training
- Software and application implementation and support
- Academic Affairs representation for cross-divisional projects
- Project management, project initiation and scoping
- Provide testing resources and guidance
- Vetting for policy, structure, or organizational shifts
- Elicitation and review of business needs
Who we support
- Vice Provost for Academic Affairs
- Vice Provost for Teaching, Learning, Design and Assessment
- Vice Provost for Academic Personnel
- Academic Departments
- Associate Vice President for the Center for International Education
Operations and applications
- Academic Advisement Report
- Academic Catalog
- Academic Policy Portal
- Academic Program Application
- Academic Structure
- Action Center
- Advisor Assignments
- Advisor Self Service
- Civitas Courses
- CommGen
- Course Capacity Reporting
- Course Catalog
- Daily Enrollment Dashboard
- English Placement Tools
- Enrollment
- F2S
- Faculty Self Service
- Forms Assembly
- Grading
- Graduation
- Group Wrangler
- JacksPlanner
- Jacks Scheduler
- Math Placement Tools
- Canvas
- National Student Clearinghouse
- NAU Appointment Planner
- NAU Student Advisor Assignments
- PEAK
- PeopleSoft Student Records Module
- PeopleSoft Advising Module
- Program/Plan
- Progression Plans
- Readmission
- Reverse Transfer Reporting
- Schedule of Classes
- Service Indicators
- Student Groups
- Student Learning Outcomes
- Study Agreements
- Sunapsis
- Term Activation
- Term/Calendar Setup
- Terra Dotta
- Transcripts
- University Advising
- WUE/Pledge
Mission
The Academic Affairs Business Analyst team provides Academic Affairs with process and technical analysis and insight to help achieve the objectives of Northern Arizona University’s strategic plan and ensure accuracy, efficiency, and effectiveness in functional operations.
Business analyst resources
Contact us
Request help
Production Issue
- Is there a tool you have been using that is not working as you know it to work?
- Are you no longer able to fulfill your job function?
- Are you no longer able to serve your students?
- Is there a critical failure to a system?
An item identified as a ‘Production Issue’ will have a streamline request process. You should anticipate a response within 1 business day.