Support for faculty
Online Course Design and Teaching Support for faculty comes in several forms.
928-523-3335
NAUOnline.Support@nau.edu
Online resources and Help Desk
Tier I: Self-help tutorials, knowledge base articles, and instructional videos are updated frequently, are available online, and cover many topics.
Tier II: The ITS Help Desk (LMS-Faculty-Help@nau.edu) has extended hours, and handles basic questions.
Tier III: More complex problems are escalated to the NAU Online Instructional Designers, who work one-on-one with instructors to solve problems and develop teaching and learning strategies
Resources for faculty
Teaching Online @NAU course
We help faculty continue to develop high-quality teaching and learning opportunities with our Teaching Online @NAU courses.
Award for Online Teaching Excellence
An annual award that recognizes instructional excellence by faculty of all ranks teaching online courses.
Micro-certificate recognition
Invest in creating high-quality online learning experiences for students and get micro-certificate recognition.
Faculty symposium
Our annual faculty symposium features helpful seminars and conferences for online teaching.
Policies and procedures
Consult our policies and procedures documents.
Creating a micro-credential program
Review the process to create a micro-credential program.
Open educational resources
These open educational resources are available to help students save money.
Teaching and learning partners
Partner with various programs to support engaging and effective teaching and learning.
Instructional design
The Instructional Designers also offer one-day technical training sessions on tools such as Canvas, Kaltura, Safe Assign, Ally, and Collaborate, and multi-day pedagogy workshops such as the Online Facilitated Course Build, Agile Course Design, and Improve Your Online Course.
