Ongoing maintenance for several NAU services
Some NAU services may experience intermittent downtime today as teams from ITS work to deploy a high-priority security patch affecting organizations worldwide.
Update 10/21/2026 at 3:00 PM
ITS has deployed the necessary security patches to the majority of NAU services that were experiencing downtime during today's emergency maintenance. While work continues to patch supporting infrastructure, current impact to NAU users is low. You can continue report an issue with an NAU product or service by contacting the ITS Service Desk.
Critical services like Wi-Fi, Canvas, and LOUIE should be unaffected by this maintenance. Users may experience technical issues with in.nau.edu and Listserv. Other auxiliary services may be impacted as well.
As a workaround, users may be able to reach affected services by connecting to the NAU VPN or using our virtual desktop. For users encountering issues accessing canvas through canvas.nau.edu, the following link can be used to login: northernarizona.instructure.com/login/saml.
Users can contact the ITS Service Desk by phone, email, or service portal to report an issue with an NAU system or service.