Testing information
NOTICE: The NAU Fieldhouse testing site is now closed. Starting May 23, free community COVID-19 testing will be available from 9 a.m. to 3 p.m. Monday through Friday at the Lone Tree campus parking lot at Coconino Community College. Appointments are required. First-time users of this testing facility can find instructions for registration online. If you already have an account created, make an appointment online.
Is testing mandatory?
Consistent with state law, NAU will not require COVID-19 testing without authorization from the Arizona Department of Health Services.
NAU does encourage our campus community to utilize testing to maintain a healthy living and learning environment.
How long does it take to be tested?
The testing process, from checking in to turning in your sample tube, should take approximately 20–25 minutes.
When will I know my results?
Test results are typically available within 72 hours and those tested will receive an email notification when they can access their results through a secure portal.
You are not required to quarantine while waiting for test results if you are vaccinated.
What if I test positive?
According to CDC guidelines, you should follow proper self-isolation practices for at least ten days from the onset of symptoms. NAU is utilizing COVID Watch, an anonymous exposure notification app, to help stop the spread of COVID-19 on campus with your phone.
Please report positive COVID-19 cases using our form.
What does it mean to self-isolate?
If you are sick with COVID-19 or suspect that you are infected with the virus that causes COVID-19, you must self-isolate and monitor symptoms for up to 2 weeks. Learn more about how to self-isolate and why it’s important by reviewing the Campus Health Services self-isolation guidelines.
Testing at Campus Health Services
Who can be tested at Campus Health Services and how will they be notified of test results?
NAU’s Campus Health Services will facilitate COVID-19 testing for individuals who are symptomatic or who have potentially been exposed, including those contacted by investigators/tracers.
Coverage of the cost of the test and associated fees varies by insurance company and plan. Campus Health Services recommends that patients reach out to their individual insurance company to determine the current COVID-19 testing coverage. The test is available at a reduced rate for students whose insurance does not cover testing.
If you’ve tested positive, you will be contacted by your health care provider. You may also receive a call from a member of a contact tracing team, who will ask for a list of your recent contacts. This information will help them determine if there are others who need to be notified. If you are contacted, your name and other personal information will not be shared. To help protect the rest of our community, it is important that you work cooperatively with the contact tracing team.
More information can be found on Campus Health Service’s COVID-19 testing page.
What type of testing is available on campus?
Campus Health Services is offering nasal swab antigen testing. This test will show active infection with an accuracy rate of 84-87 percent if tested when ill. Same-day results are available. Campus Health Services also offers a nasal swab RT-PCR/NAAT test. This test is considered the gold standard for being highly accurate. The usual turnaround time for this test is 2-4 days.
How long will it take to get test results at Campus Health Services?
Campus Health Services has an average response time of one to four hours depending on the current testing demand volume. Patients will be contacted as soon as results are received. Response time for the RT-PCR/NAAT test is usually 2-4 days. If you are tested, please answer any and all calls, texts, or emails from Campus Health Services, Coconino County Health Department, or the university.