Student FAQs
Still have questions? Review our Q&A for details about the upcoming semester.
This guidance may be changed and/or supplemented as new information becomes available.
For fall, one week prior to the start of the semester.
For spring, one week prior to the start of the semester.
More information can be found on the Student and Departmental Account Services website.
Disbursement will begin on 10 days prior to the start of the term for students who have completed all the necessary paperwork. Make sure you are enrolled in your desired number of credits and check your LOUIE account for any holds or To Do List items that may prevent your aid from disbursing.
Payment arrangements for any remaining charges (if applicable) can be made prior to the tuition due date (see above).
Questions about financial aid and scholarships can be directed to our Office of Scholarships and Financial Aid via email at financial.aid@nau.edu or by calling 928-523-4951.
Campus housing payments are divided into three installments. Please review the Residence Life website for more information.
Students should expect to hear from their professors the week prior to classes beginning. Students are encouraged to continue checking LOUIE for updates.
All courses begin Monday, January 10, 2022.
NAU has been successful in mitigating the spread of COVID-19 on campus. We will continue to be diligent in our efforts to maintain a healthy campus community. We have contingency plans for numerous scenarios in place, including a move to fully online classes should that be the best course of action to support the health and safety of the NAU community.
Any student who has a weekly or block dining plan and lives on-campus will have their meals delivered to them.
If you no longer plan to live on-campus, please log in to the Housing portal and cancel your application. After you cancel your housing application, email dining@nau.edu to cancel your meal plan.
If you test positive, do not come to campus. You must quarantine for at least 10 days from the time of the test or the last day you had symptoms and reschedule your move-in time in the housing portal. If there are no appointments after your quarantine period, please contact Housing directly at University.Housing@nau.edu or 928-523-3978.