Windows Vista Support on ResNet Ending

Beginning April 11, 2017, NAU ResNet will no longer support Windows Vista computers connecting to the residence hall networks. This will affect both wireless and Ethernet connection on ResNet. Below are some frequently asked questions about this change:

Why is NAU ResNet blocking Windows Vista computers?

NAU ResNet policies are designed to ensure a safe network for everyone. Part of these policies include operating system (OS) patches, which are issued by manufacturers in order to fix security problems that are discovered after the system’s release. Microsoft is ending its support for Windows Vista on April 11, 2017, meaning that no additional security patches will be issued after that date. Future security problems with this OS will not be fixed, and software makers (including Anti-Virus software companies) will begin to stop supporting the OS. This leaves these computers vulnerable, and therefore the NAU network vulnerable.

What will happen to computers running Windows Vista in April?

Computers not upgraded from Windows Vista by April 11, 2017 will be unable to browse the web on ResNet (wired or wireless). This will not affect the ability to connect to NAU wireless hotspots in academic or administrative buildings.

I have a Windows Vista computer. How can I prepare for this change?

If your computer meets the system requirements, you can upgrade to Windows 7, 8, or 10. Microsoft offers discounts to students through the Microsoft Store. The NAU Student Technology Center provides a walk-in/drop off service, which provides re-install/upgrade services to students as a part of their IT Fee.

My computer doesn’t meet the Windows 7 system requirements. What are my options?

If your computer is too old or doesn’t meet the requirements to install Windows 7, you won’t be able to continue to use that device on NAU ResNet using Windows. You can, however, install Ubuntu or another linux-based operating system, but this is recommended for advanced users only. The Student Technology Center can assist with linux installs.

You can also purchase a new laptop that comes preloaded with Windows 7, 8, or 10, or a supported Apple OSX operating system. NAU provides a Dell discount purchase program as well as Apple discounts through the bookstore.

NAU also provides several computer labs on campus for student use, including several 24/7 labs.

I have more questions about this change. Who can I contact?

If you have additional questions on the ResNet Windows Vista End of Life, please contact the NAU Student Technology Center at (928) 523-9294 or


Training & Documentation

Students are strongly encouraged to ensure that the computer they bring on campus meets the requirements for support established by NAU Information Technology Services.

How to connect to the ResNet network in your residence hall room.