ITS Survey Results


The ITS Department is in its third consecutive year of soliciting feedback from NAU students, faculty and staff using annual surveys. The results and trends are used to improve the knowledge and quality of our services. A short list of example improvements that have resulted or are currently underway directly as a result of your suggestions includes: 

  • The ongoing campus wireless upgrade
  • A collaborative diagnostic and tuning session with Blackboard Learn personnel
  • Investigation and expected bug fix of password change frequency
  • Investigation and expected remediation of SafeConnect issues
  • Upgrade of the South Learning Resource Center
  • MyNAU portal upgrade
  • Renovated ITS web presence
  • Improved Sharepoint support
  • NAU Alert improvements
  • Continued focus on improving support for Apple users

More extensive information, including the results from the surveys themselves is available for the student survey and for the faculty and staff survey.

Fall 2012
9/7/2012 12:58:28 PM