Spring 2015

Spring 2015 ITS Info Now

Unified Communications Coming to NAU

Unified Communications Coming to NAU

Feature:Microsoft Lync is more than a phone system. Lync is a unified communications platform bringing together real-time presence, instant messaging, voice, video, voice messaging, desktop sharing, and conferencing into a single experience across PCs, Macs, tablets and smart phones in one easy-to-use application, making it simple to switch between communication and collaboration tools.

An Important Upgrade to Lync 2013 Coming

An Important Upgrade to Lync 2013 Coming

As part of the Unified Communications Project, all NAU computers running Windows and Lync 2010 that are connected to the NAU domain will be upgraded to Lync 2013 starting in February 2015.

Data Privacy Day

Data Privacy Day

The Internet has opened up incredible advances in convenience and opportunity. It is used for a multitude of tasks including email correspondence, online banking, social media, and online commerce. However, all of these uses require sensitive or personal information. It is therefore important to be conscious of our online activity and to make protecting personal information a priority. 

Microsoft Renewal for 2014/15

Microsoft Renewal for 2014/15

Our Enrollment for Education Solutions (EES) software contract renewal with Microsoft was completed late over the holiday break.  Our vendor on this contract for the next three years will be Dell.  The contract is now back in place and we believe services have been restored.   Those that were unable to access Office on the MS home use portal should now be able to again, and there is a new Office 365 option.

New Annual List of Worst Passwords

New Annual List of Worst Passwords

The password manager service Splashdata issues an annual list of the worst passwords from the previous year. For your amusement—or horror—is 2014's list, selected from 3.3 million compromised passwords.

New GreenPC Thin Client

New GreenPC Thin Client

Dell’s Wyse division has introduced a new model thin client that replaces the model we have purchased for the last 3+ years. The new model is the Dell T10D. It contains several improvements over the previous model and is lower cost.

ServiceNow Has Replaced the Service Order System (SOS)

ServiceNow Has Replaced the Service Order System (SOS)

ServiceNow Has Replaced the Service Order System (SOS) and is available for all NAU employees with an LDAP login account.

Submit Your Request of Absence Online

Submit Your Request of Absence Online

The electronic Request of Absence (ROA) is a form within LOUIE that allows benefit-eligible employees to request time off for sick, vacation, compensatory, bereavement, jury duty, and leave without pay online.

Web Technology Team Fills the Gaps

Web Technology Team Fills the Gaps

The ITS Web Technology Team, or WebTech, works with clients all over campus to analyze business processes, and then either buy or design and develop special software solutions to improve efficiency, meet security requirements, provide long-term record keeping and analysis, and many other services.