Automatic Updates FAQ

Can I turn my computer off?

Yes, we encourage turning off computers for conservation purposes.
If the user turns their computer off any time before 3:00am, then back on the next day, Automatic Updates will wait 1 minute after the logon prompt is displayed before proceeding with a scheduled installation. A reboot will occur if the user does not login. If the user does login, they will be notified to install the updates and to restart the computer to complete the installation.


Will I get updates through the VPN?

Short answer: YES.
If the computer is a member of the NAU domain, and the user checks the box to use the dial-in connection to the NAU VPN, the computer will have access to the group policies that instruct the Windows Update Component to look at our SUS server for updates.


Which computers will receive updates?

Any computer that is a member of the NAU domain and running Windows 2000, Windows XP, or Windows Server 2003 will be notified through group policies to utilize our Software Update Service (SUS) server.


Can I manually update my server?

Yes. Servers are the only machines that can be excluded from the Software Update Service security mandate. Please send MENSA the name(s) of the servers that you would prefer to install updates manually. These servers will be placed into a special OU where the group policies for automatic and service pack updates will not be applied.


How can I be notified only of updates?

If your department has extenuating circumstances that prevents you from participating in the Automatic Updates Install process, your department head must contact Fred Estrella CITO, Information Technology Services to request this for your entire organizational unit.

ITS strongly recommends that Automatic Updates be installed on all computers in the NAU domain.


How often will I receive Automatic Updates?

 Microsoft releases Automatic Updates weekly. ITS will test the updates before approving them for the campus. Once the updates have the NAU approval status, ITS will release them on a weekly basis. This does not mean that you will receive an update every week; only as they become available for your workstation.


What about Service Packs?

 There is a group policy that will install the latest Windows Service Pack on Windows 2000 Professional, Windows 2000 Server and Advanced Server, Windows XP Professional, and Windows Server 2003 family.

If a Service Pack is needed on your machine, it will be installed upon computer startup. You will notice a message box stating “Installing Windows ?? Service Pack xx.” Do not reset your computer while this message box is displayed. The installation may take up to 20 minutes. Historically, Service Packs are released no more than twice a year.

Departmental liaisons will be notified when a new Windows Service Pack has been approved by ITS. A weeks' notice will be given in preparation of the install.


Do I still need to use VirusScan?



Will this update my home computer?

 Most probably not. Only if your computer is a member of the NAU domain will it receive ITS approved Automatic Updates.


What is a WSUS server?

 Windows Server Update Services (WSUS) is a component that provides a solution to manage and distribute critical Windows patches. These patches resolve known security vulnerabilities and stability issues with Microsoft Windows operating systems. This solution updates Windows 2000 and higher Windows operating systems.

Click here for more information about Microsoft's Windows Server Update Services


Related Services

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Windows Software Update Services