Connect to ResNet

Instructions

  1. Connect to the network
    In your residence hall room, either plug into the port in your room using an Ethernet cable or connect to one of the "ResNet" wireless networks.
    • To connect to the "ResNet" wifi network, you will need to login with the following information:
      • Username: your user ID (i.e. abc234)
      • Password: your normal NAU password
    • Connect to "ResNet-Alt" for any device that isn't a computer (gaming devices, mobile phones, DVR's, etc...)
  2. Install the SafeConnect Policy Key
    After you restart your computer, open a web browser. You will then be redirected to the SafeConnect Policy Key download page. All Windows and Macintosh computers will be required to download and install the SafeConnect Policy Key. Gaming and mobile devices will be auto-detected and passed through SafeConnect. You will not need to download the Policy Key on those devices.
  3. SafeConnect Scanning and Remediation.
    For Windows computers, NAU requires that you have an up-to-date virus scanner and Microsoft Windows Update set to automatically download and install. The SafeConnect Policy Key scans each machine and verifies that the machine meets these requirements. If your machine does not meet the above requirements, follow the instructions on the SafeConnect web page. Once your machine is updated and configured correctly, you will have complete network access. Macs and other devices will not need to meet these requirements.

Update: As of January 1, 2013, ResNet only supports computers running Windows XP with Service Pack 3 and above and Mac OS X 10.6 and above.

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Related Services

Available to studentsAvailable to facultyAvailable to staff

ResNet, or Residential Network, provides a high-speed Ethernet and wireless connections to every student living in the residence halls of Northern Arizona University.

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Training & Documentation


Students are strongly encouraged to ensure that the computer they bring on campus meets the requirements for support established by NAU Information Technology Services.


Instructions on how to connect to the ResNet wireless network using the Windows 8 operating system.


Information about the Free Ethernet Cable program for NAU students.


A list of all the antivirus programs supported by SafeConnect. Applicable to ResNet internet connections only.


Instructions on how to enable Windows Automatic Updates on your Windows PC.


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