Non-Domain Macintosh Printing to ITS Printers
Connecting to the VPN
- Follow the instructions here to connect to the VPN if you are on 10.8 Mountain Lion.
- Follow the instructions here to connect to the VPN if you are on 10.7 Lion.
- Follow the instructions here to connect to the VPN if you are on 10.6 Snow Leopard.
Installing the PaperCut Client
- Hold Command and press
“K” - You may need to click on your desktop to ensure that you don't have a
- In the window that
opens, enter “smb://pqueue.ucc.nau.edu” for the “Server Address” and click
- Make sure “Registered
User” is selected, then enter your NAU ID (e.g. ip35) and password.
- Select PCClient and
- If you don't have Java
installed, it will prompt you to install Java now. Click “OK.”
- It will ask for
permission to install to the applications folder – Click “Yes.”
- The Papercut Client
should launch automatically and prompt you for your username (NAU ID) and
password again. Enter it and click “OK.”
- When the PCClient
window appears (titled “Balance for <username>”), you are almost ready to
Adding a PaperCut Printer
- Open the Apple menu
and click “System Preferences...”
- Click “Print &
Scan” in the Hardware section.
- Click the “+” below
the white box on the left to add a printer.
- Select “IP” at the top
of the Add Printer window.
- For the protocol,
select “Line Printer Daemon—LPD,” if it isn't already selected.
- In the “Address:” box,
enter “pqueue.ucc.nau.edu” (without the quotes).
- In the “Queue:” box,
enter the name of the printer you want to use. A list of printers and their
locations can be found at the end of this document.
- Enter a name and
location in the appropriate boxes that make sense to you, so that you will be
able to find this printer again the next time you need it.
- For the “Print Using:”
drop-down menu, select “Generic PostScript Printer.” The window should now
look something like this:
- A box titled “Setting
up '<printer name>...'” will come down. Select any features the printer
has (e.g. “Duplex Printing Unit”) as this will allow you to take advantage of
them when you print.
- Click “OK” and you
will be ready to print.
Printing to a PaperCut Printer
- First, ensure that
Papercut is running:
- There should be a
green and white icon with the letter “P” on it in the dock, as well as a window
showing your balance on your desktop.
- If not, find PCClient
in Applications and run it. It will prompt you to log in.
- Then, continue as you
would to print on any other printer:
- Open the document you
wish to print.
- Select the “Print”
option or hold Command and press “P.”
- Select the printer you
added in Step 2 and any options you want (In the image below, I've selected the
"South Black + White" printer I added earlier, with the
- Click “Print.”
- You will be prompted
to log in again. If you wish, tell it to remember your credentials for a longer
(or shorter) period than the default five minutes, or until you log out. This
will make it so that you don't have to log in again for that period of time, or
until you log out.
- A message may appear
telling you that your print job has been held in a queue. Click “OK.”
- You can release your
document from the queue in two ways:
- By going to the
Papercut web application at nau.edu/stc/print.You will need to log in
here and go to the “Jobs Pending Release” page, then click “print” by the job
you wish to release.
- It may prompt you to select which printer you
wish to release the job to, as shown here (using the Library black and white
- In some cases, there
will be a release station near the printer(s) you sent the job to, which you
can log in on to release the job.
Printing on the Flagstaff campus.
Training & Documentation
Information on how to release a print job to an ITS printer from a mobile device.
Directions on how to set up and print to ITS printers from non-domain Windows PCs.top