Microsoft Lync 2010

Microsoft Lync is an enterprise-ready unified communications platform. With Lync, users can keep track of their contacts availability, send an IM, start or join an audio, video, or web conference, or make a phone call; all through a consistent and familiar interface. Lync is built to fully integrate with Microsoft Office. The Microsoft Lync 2010 desktop client is available for Windows and for Mac and mobile versions are available for Windows Phone, iPhone/iPad, and Android devices.


Video Resources


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Instant Messaging, also known as IM, is a form of real-time direct text-based communication


Training & Documentation

Connecting an Android, iOS, or Windows Phone 8 to Microsoft Lync 2010.

Lync 2010: Call Forwarding Enabling Call Forwarding Click on the "Call Forwarding" icon on the bottom left of Lync. In the menu that opens, hover your mouse over Forward Calls To , then in the new sub-menu that opens click on the desired call forwarding method.   false Disabling Call Forwar

How to call out as a delegate from Lync 2010.  This allows you to call on the behalf of another user that you have been made a delegate for.

How to create new contact groups in Lync 2010.  This will allow you to organize your contacts.

Installation Step 1: Connect to NAUShares (see  for more information). Navigate to the following file: Software -> Windows -> Microsoft_Office -> Office2010. Step 2: Click and drag the Office2010Pro64Bit folder onto your computer's desktop.

How to send a message to another user through Lync 2010.

How to receive a call on behalf of someone else that you have been made a delegate for in Lync 2010.

How to remove contacts from your contact list and/or remove them from specific groups created in Lync 2010.