Apple iOS (iPhone, iPad, iPod Touch) Exchange Setup

Before you begin using Exchange for mobile devices you will first need to agree to NAU's Mobile Device policies at: https://iris.nau.edu/homepage/mobile/

All current Apple iPhone, iPod Touch and iPad devices have the built-in capability to communicate directly to NAU's Exchange email using the ActiveSync protocol.  (Exchange tasks are not synced to these devices.) This document was built for the iPhone, however the process is identical on all three of these Apple devices.



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iPhone Exchange Setup

Step 1

iOS Home Screen (Settings icon highlighted)
Figure: iOS Home Screen (Settings icon highlighted)
From the Home Screen, select “Settings.”

Step 2

iOS Settings Screen (Mail, Contacts, Calendars highlighted)
Figure: iOS Settings Screen (Mail, Contacts, Calendars highlighted)
Select “Mail, Contacts, Calendars.”

Step 3

iOS Settings Add Account
Figure: iOS Settings Add Account
Select “Add Account…”

Step 4

iOS account setup Microsoft Exchange option
Figure: iOS account setup Microsoft Exchange option
Select “Microsoft Exchange.”

Step 5

iOS Exchange account information entry
Figure: iOS Exchange account information entry
Enter your e-mail address, domain (NAU), username, and password. Optionally, you may enter a description for this account. Select Next.

Step 6

iOS Certificate security warning
Figure: iOS Certificate security warning
You may receive a certificate warning as shown here. Select “Accept.”

Step 7

iOS manual account settings entry
Figure: iOS manual account settings entry
If the phone is unable to automatically detect settings, you will need to enter “iris.nau.edu” in the server field.

Step 8

iOS Exchange synchronization options
Figure: iOS Exchange synchronization options
Select the categories you wish to synchronize with Exchange. By default, all options are on.

Step 9

iOS password configuration message
Figure: iOS password configuration message
You will receive a prompt that you must configure a passcode for your device. This must be at least 4 characters and can be letters, numbers, or any combination thereof.

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Passcode Lock Configuration

There is one additional setting that you may wish to configure. The passcode lock defaults to requiring the passcode as soon as the device enters standby. This setting can be changed to up to 15 minutes. To do so, follow these steps.

Step 1

Navigate to Settings, then “General.”

Step 2

iOS Settings Passcode Lock
Figure: iOS Settings Passcode Lock
Select “Passcode Lock.”

Step 3

Enter your current passcode.

Step 4

iOS Settings Require Passcode
Figure: iOS Settings Require Passcode
Select “Require Passcode.”

Step 5

iOS Settings Required Passcode Interval
Figure: iOS Settings Required Passcode Interval
Select the desired interval.

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Related Services

Not available to students Available to facultyAvailable to staff

Exchange email, and calendaring services are available for most mobile devices including, Android, iOS, and Windows phones. 

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