Mobile Devices

Available To: Faculty, Staff, Students

 

Mobile Devices at NAU

Mobile Devices - Logo

ITS supports a variety of services for mobile devices. 

General Resources

Mobile Phone Vendor Contacts

Vendor Contacts for State Contract Plans or Discounted Employee Purchase


VendorContact InformationDiscount
Verizon
 

Email:
Jeannette.Hovey@VerizonWireless.com
 

Government Accounts and all NAU Employees 
Mobile:  928-699-0140

 

15% discount
AT & T
 

AT & T Store: 928-779-4210
NAU Ordering Website 
Email: Sherri Guidone

15% discount
(Discount FAN: 2410225) 

www.att.com/wireless/nauemployees

 

(Discount FAN: 3636548)
www.att.com/wireless/naustudents

 

 

Sprint
 


Click: Sprint NAU Discount Program
Visit: a local Sprint store Sprint Store Locator
Email: Allison.A.Harnden@sprint.com

Faculty/Employee/Staff save 18% off select Sprint plans or receive $5 OFF on Unlimited Freedom Plans.
New and Existing customers visit www.sprint.com/verify to register for discount.
Employee discount code: GAUNV_GAU_ZZZ

Students save 10% off monthly service plans or receive $5 OFF on Unlimited Freedom Plans.
New and Existing customers scan/fax eligibility form (sprint_form) to register for discount.
Student discount code: GSTDT_ZST
T-Mobile
 

www.t-mobile.com

call: 1-866-464-8662

Advantage Direct line Hours of Operation - Mon – Fri: 5am-8pm PST & Sat – Sun: 7am-6pm PST

Dan Weimer—Employee Discounts:
Dan.Weimer1@T-Mobile.com

Dave Bealer—Government Accounts:
Dave.Bealer@T-Mobile.com
or call 602-330-1467

15% monthly discount
Discount applies to EVERY line on your account!
Periodical Device/Accessory promotions
Free Shipping on New Activations
No Activation Fees and No Rate Plan Contracts!

(Corporate node: 12216242)
(Promo code: 9947TMOFAV)
Visit www.t-mobile.com/corpdiscount to add discount to existing T-Mobile account
Mobile Phone Allowance

Effective March 23, 2015 - NAU has a new Mobile Phone Policy to better serve the needs of this legitimate communication method at NAU for some job positions including faculty, staff and administration. The new policy addresses the question of personal use of university mobile phones.

Read the complete Mobile Phone Policy document then discuss with your supervisor the plan that best fits the needs of your department.

 

Mobile Phone Allowance Options

Mobile Phone Allowance (includes vendor 15% discount)


 Monthly Allowance 

 Basic Plan: 450 minutes/mo 

 Mid-range Plan: 900 minutes/mo 

 Unlimited Plan 

 Voice (occasional, but necessary, business usage) 

 $15 

   

 

 Voice 

 $34 

 $51 

 $70 

 Voice & text 

 $51 

 $68 

 $90 

 Voice, text & email / data 

 $86 

 $103 

 $126 

Mobile Phone Purchase Allowance


 Phone Purchase Allowance 

 (One-time amount every two years upon purchase of new phone) 

 Basic Phone 

 $25 

 Smartphone or Blackberry 

 up to but not to exceed $300 

Mobile Phone Forms

The following forms have been provided for your use in applying for and implementing your cellular/mobile phone allowance.

  • University Provided Cell Phone Request (PDF) (DOC)
  • Transfer of Responsibility for University phones (PDF) (DOC)
  • Adding an employee discount to your Verizon plan (PDF) (DOC)
  • Cell Phone Allowance/Purchase Agreement (DOC)
Mobile Phone FAQ's
  1. Which mobile/smart devices are supported by ITS?

    The list of supported devices changes often, as new models become available and tested. Check the ITS Mobile Device Support Policy Page for the most recent list of supported devices.
     
  2. Why should I consider purchasing a mobile device that is supported by ITS?

    Purchasing a supported device ensures that ITS will be able to assist you with phone-related questions. Only supported devices are allowed to synchronize with your IRIS email and calendaring.
     
  3. I am concerned about eligible individuals having to buy equipment (cell phones) for the University business. I don't know of any business that expects someone to use their personal equipment for the business.

    Given the increased usage of electronic devices for both personal and business use, more employers, including universities, are moving to this type of allowance or subsidy model. The impracticality of separating these calls on two phones, keeping logs of all calls for the purpose of complying with tax laws, led NAU to look at other methods of dealing with the electronic device issues. If you are required to have a phone for your work, but do not have a personal cell phone, you should discuss with your supervisor whether this job requirement can be appropriately met under section 5.2, University provided-cell phones. 
     
  4. Is this monthly allowance the amount to be paid regardless of the actual plan amount? If the allowance exceeds the employee’s plan amount, what is the recommended level of allowance?

    Supervisors should assess which functions and level of plan minutes best meets the requirements of the position and is closest to the average business use. Allowance amounts were determined in consideration that usage will vary from month to month and that some employees who do not currently pay for service will now have to make this purchase, and then be taxed on the allowance amount. This allowance is intended to reimburse the employee for the average business use of the cell phone, not the entire phone bill. 
     
  5. How were the amounts for the cell phone allowances determined?

    The amounts listed in the table are based on current standard phone and service pricing for the listed plans as of spring 2011. Standard pricing for service and phones will be reviewed periodically and adjusted to reflect any significant price changes.
     
  6. Would an early upgrade prior to two years, but in accordance with the cell plan agreement, be acceptable since some companies offer this incentive at about the 18-month mark?

    No. Cell phones can last for several years with proper care. Even though companies may offer incentives at 18 months because they want to sell you another phone, reimbursing sooner than as indicated by policy is not allowable.
     
  7. When is this policy effective?

    It is in effect as of July 1, 2011. 
     
  8. Will this cell phone number be published?

    You are required to provide the phone number to your supervisor and others as he⁄she deems appropriate within five days of signing this form or activation, whichever is later. Your supervisor will determine whether or not your cell phone should be listed in LOUIE using the phone type "business cell phone ". The employee will be responsible for updating their phone numbers in LOUIE if required. This number is not published anywhere at this time.
     
  9. What forms are required to participate in the program?

    If you are applying for a cell phone allowance, you will need to submit a Cell Phone Allowance/Purchase Agreement form to Human Resources. 
    If you are applying for a university provided phone, you will need to submit a "University -Provided Cell Phone Request " form to your supervisor and vice president.
     
  10. Why can't I use my NAU Purchasing card for vendors not listed on state contract?

    The state contract vendors do not require you to sign a contract, you may cancel your service at any time. Other vendors require you to sign a one year or greater contract. Purchasing is the only department with signature authority for contracts. If you want to use a vendor not under state contract you must coordinate the contract through NAU Purchasing department. 
     
  11. Will each phone bill be charged individually on the purchasing card or in one lump sum for all phones on a purchasing card?

    That will be up to the department they can be billed on individual purchasing cards or on one purchasing card for all the phones. 
     
  12. Can phones and equipment be ordered on line with purchasing card?

    You can but, the discount will not apply. Equipment will need to be ordered with your account rep. 
     
  13. On the Allowance plan if they go over their minutes will they get reimbursed?

    No, You might want to review your calling plan for NAU business if more minutes are needed. 
     
  14. Who is to determine what calling plan we should have?

    Your supervisor.
     
  15. On the allowance can an employee use any vendor even if they are not on state contract?

    Yes, that is for their own personal use and they can sign their own contract.
     
  16. What is Roaming?

    When you travel outside your home service area with your cellular phone, you're "roaming." You can tell when you are roaming; because your phone's "roam" indicator will come on. 
      
  17. The rates that include texting are higher than appropriate for the normal business phone use in my position (or my employee's position). Do we have to choose that higher rate?

    No. Generally texting is not a required aspect of one's job and therefore the rate chosen should be evaluated on the overall business usage and is intended to reimburse an employee for the average business usage of their personal cell phone, not to pay the entire bill. Incidental texting for work purposes, when phone calls are an option, should not be a criteria that elevates this reimbursement to a higher level. Enrollment in the NAU text alert system is not a job requirement for most employees, but we do encourage students and employees to sign up for the NAU text alert, whether or not they receive reimbursement for cell phone at all, or a level that includes texting. However, by policy, any employee who does have the text level of reimbursement, must be enrolled in the NAU text alert.
     
  18. Will the funds for repayment by employees who receive a purchase reimbursement (policy section B. 2. b.) and depart the university within a year of hire be automatically deducted from their paychecks?

    No, this action requires the responsible department to notify the HR/payroll department by e-mail of the amount that must be collected as soon as possible, so that we may reduce the employees final pay by the appropriate amount.

Android

Learn how to setup your NAU Gmail (students only), Exchange with the Native client, and Exchange with the Touchdown client on your Android device:

Learn how to use some of the basic functions of Skype for Business for Android:

Learn how to set up and connect to the NAU VPN on your Android device:

Learn how to connect to the NAU, NAU-Guest, and Eduroam wireless networks on your Android device:

iOS

Learn how to setup your NAU Gmail (students only) and Exchange account on your iOS device:

Learn how to use some of the basic functions of Skype for Business for iOS:

Learn how to set up and connect to the NAU VPN on your iOS device:

Learn how to connect to the NAU, NAU-Guest, and Eduroam wireless networks on your iOS device:

iOS 10

Learn how to setup your NAU Gmail (students only) and Exchange account on your iOS device:

Learn how to use some of the basic functions of Skype for Business for iOS:

Learn how to set up and connect to the NAU VPN on your iOS device:

Learn how to connect to the NAU, NAU-Guest, and Eduroam wireless networks on your iOS device:

Windows Phone

Learn how to set up your NAU Gmail (students only) and Exchange account on your Windows Phone device:

    Learn how to connect to the NAU wireless network on your Windows Phone device:


    *Skype for Business for Windows Phone (Coming soon!)

    *Virtual Private Network (VPN) (Windows Phone mobile devices do not support the NAU VPN at this time.)