International Student Orientation
We’re so excited you are planning to join us at Northern Arizona University! International student orientation is the first step on your NAU adventure. You can immediately start learning more about NAU and your new home in Flagstaff by completing the pre-arrival International Lumberjack Orientation. After arrival at NAU, all new international students will participate in an orientation with the Center for International Education which will take place August 19 – 23, 2024.
Please make time to review our Frequently Asked Questions resource below for more helpful information. You can also reach out to us directly at firstname.lastname@example.org. We’re happy to help and looking forward to having you join the Lumberjack family!
Frequently Asked Questions
International Lumberjack Orientation (Pre-Arrival)
How do I access the International Lumberjack Orientation? Accordion Closed
The International Lumberjack Orientation is an online orientation that all new international students should completed prior to arrival at NAU. You will login to the modules with your NAU user name and password.
Is the International Lumberjack Orientation required? Accordion Closed
Yes, all new international students are required to complete the pre-arrival orientation before travel to the United States.
All International Excellence Award recipients are required to complete the pre-arrival orientation as part of their scholarship renewal terms.
Is there a deadline to complete the International Lumberjack Orientation? Accordion Closed
Please complete the pre-arrival orientation by July 15 to be entered into our orientation prize raffle.
Where do I submit the certificate of completion for the International Lumberjack Orientation? Accordion Closed
Upon completion of the modules, students should download the certificate of completion and submit to email@example.com in order to satisfy scholarship requirements and to enter the prize raffle.
What steps should I take before I arrive at NAU for orientation? Accordion Closed
All students planning to attend in-person classes at the Flagstaff mountain campus should complete the different steps on the Admitted Student Checklist. Those include:
- Obtain a Student Visa
- Activate your LOUIE student account
- Submit a Housing Application for NAU Campus Living Communities
- Submit a Photo for your JacksCard
- Submit your MMR Immunization Records
- Submit your iNAU Immigration Documents
- Sign up for the CIE Flagstaff Airport Shuttle
In-Person Orientation at NAU
Is attendance at orientation mandatory? Accordion Closed
Yes, all new international students are required to attend international student orientation as mandated by the terms of their F-1 or J-1 student visa. As part of orientation, all new international students must complete an in-person check-in with an international student advisor from International Student & Scholar Services.
What date should I plan to arrive at NAU? Accordion Closed
New international students are able to enter the USA on their F-1 or J-1 student visa up to 30 days prior to the program start date listed on their I-20 or DS-2019.
The move-in date for NAU campus living communities is Monday, August 19, 2024. If you are living in an NAU campus living community and arrive earlier than August 19, you will need to make hotel arrangements at your own expense for your early arrival dates.
All international students (regardless of housing placement) should make plans to arrive in Flagstaff no later than Tuesday, August 20.
Where will orientation be held? Accordion Closed
International student orientation will include in-person check-in and important meetings at the NAU International Pavilion.
When do NAU classes start? Accordion Closed
Classes for the Fall 2024 semester begin on Monday, August 26.
How do I get enrolled in NAU classes? Accordion Closed
International students should begin the class registration process well before arriving at NAU as classes can fill quickly! Please review the Admitted Student Checklist for more information about class enrollment procedures.
NAU Campus Living Communities (On-Campus Housing)
Is there a deadline for submitting an application for on-campus housing? Accordion Closed
Students should submit the NAU Housing application as soon as possible after admission. Due to high demand and limited capacity, on-campus housing placements cannot be guaranteed for students who apply late. More information about the on-campus housing application process is available through NAU Campus Living.
On what date can I move into my NAU campus living community? Accordion Closed
The move-in date for NAU campus living communities is Monday, August 19, 2024. If you are living in an NAU campus living community and arrive earlier than the move-in date, you will need to make hotel arrangements at your own expense for your early arrival dates.
All international students (regardless of housing placement) should make plans to arrive in Flagstaff no later than Tuesday, August 20, 2024.
All new international students will complete on-campus housing check-in and receive keys to their building at the International Pavilion. The housing check-in desk is open on Monday, August 19 and Tuesday, August 20 from 9:00 a.m. – midnight. Check-in to on-campus housing is not available after midnight.
Questions about your NAU housing application or room assignment can be sent to firstname.lastname@example.org.
Do I need my JacksCard to move into my NAU campus living community? Accordion Closed
We recommend you have a Digital JacksCard installed on your phone prior to your arrival to NAU. However, international students can move into their NAU campus living community using their passports as a form of identification.
Are bed linens provided by NAU? Accordion Closed
Bedding is not provided by NAU. International students should consider bringing bed linens (sheet, pillow, blanket, etc.) with them or purchase them shortly after arrival. Students may also pre-order and ship bedding to our offices at the Center for International Education using the address below so that these items are available upon arrival:
523 Knoles Dr.
Travel to Flagstaff
When can I enter the United States on my student visa? Accordion Closed
International students can legally enter the United States on their F1 or J1 student visa up to 30 days prior to the program start date listed on the I-20 or DS-2019 immigration document. However, international students should be aware that their international student health insurance coverage provided by NAU will not be active until August 16, 2024.
Additionally, students will be not be able to move-in to NAU campus living communities until Monday, August 19, 2024. If you plan to arrive in the US prior to the NAU move-in date, you should make all necessary arrangements for housing and medical coverage for your early arrival.
Can I fly directly to Flagstaff? Accordion Closed
Yes! The most convenient way to arrive at NAU is to fly directly to Flagstaff Pulliam Airport. There are daily non-stop flights to Flagstaff from Dallas (DFS) and Phoenix through American Airlines. Students are highly recommended to arrange travel with Flagstaff as their final destination.
Can the Center for International Education pick me up from the airport? Accordion Closed
Yes! CIE will be providing a free airport shuttle to the NAU Campus for all flights arriving at Flagstaff Pulliam Airport on Monday, August 19 and Tuesday, August 20. The airport shuttle is not available from Phoenix Sky Harbor Airport.
Please email us at email@example.com with a screenshot of your flight reservation to signup for this free service. NAU staff will pick you up at baggage claim and provide transportation directly to your NAU campus living community or private apartment. We are unable to provide transportation from the Phoenix airport.
How can I travel from Phoenix Sky Harbor Airport to Flagstaff? Accordion Closed
Students with flights ending at Phoenix Sky Harbor Airport have a few options available to them for final travel to Flagstaff.
- Book an additional flight to Flagstaff Pulliam Airport from Phoenix Sky Harbor Airport to complete your travel. Multiple flights are available each day on American Airlines.
- Groome Transportation provides daily shuttle service from the Phoenix Sky Harbor Airport to Flagstaff with a drop-off location at the NAU Health & Learning Center. Students can also opt at the time of booking to pay extra for drop-off at a specific address such as the International Pavilion or an off-campus apartment in the Flagstaff community.
- FlixBus is another shuttle company, but the service to Flagstaff does not operate every day of the week.
- Ride-share services such as Uber or Lyft are not recommended due to the long distance and high cost.
Is there an emergency contact number available to me? Accordion Closed
Yes. Please use the numbers below to be connected directly to the Center for International Education if you experience an emergency during your travel to NAU for international student orientation.
Medical Emergency When Located Inside the United States: Dial 911
Non-Medical Emergency When Located Inside the United States: Dial 1-800-285-3943
Emergency When Located Outside the United States: Dial 1-602-234-9105