Contact the International Orientation Team
Helpful orientation links
International Student Orientation
We’re so excited you are planning to join us at Northern Arizona University! International student orientation is the first step on your NAU adventure. All new international students will participate in an orientation with the Center for International Education from January 5-7, 2022.
You can immediately start learning more about NAU and your new home in Flagstaff by completing the pre-arrival International Lumberjack Orientation. You should also make sure to complete the pre-arrival tasks on our Admitted Student Checklist.
Lastly, [lease make time to review our Frequently Asked Questions resource below for more helpful information. You can also reach out to us directly at firstname.lastname@example.org. We’re happy to help and looking forward to having you join the Lumberjack family!
Frequently Asked Questions
International Lumberjack Orientation (Pre-Arrival)
How do I access the International Lumberjack Orientation? Accordion Closed
You can login to the International Lumberjack Orientation at this link. Provide your name and NAU student ID number (found on your letter of admission) so that the software accurate tracks your progress and completion of the modules.
Is the International Lumberjack Orientation required? Accordion Closed
Yes, all students are required to complete the pre-arrival orientation before travel to the United States.
All International Excellence Award recipients are required to complete the pre-arrival orientation as part of their scholarship renewal terms.
Is there a deadline to complete the International Lumberjack Orientation? Accordion Closed
Please complete the pre-arrival orientation by December 15, 2021.
Where do I submit the certificate of completion for the International Lumberjack Orientation? Accordion Closed
Upon completion of the modules, students should download the certificate of completion and submit to email@example.com in order to satisfy scholarship requirements and to enter the prize raffle.
In-Person Orientation at NAU
Is attendance at orientation mandatory? Accordion Closed
Yes. All new international students are required to attend international student orientation as mandated by the terms of their student visa. As part of orientation, all new international students must complete an in-person check-in with an international student advisor from International Student & Scholar Services.
What date should I plan to arrive at NAU? Accordion Closed
More information about the mandatory date of arrival at NAU will be shared at a later time. International student orientation will take place January 5-7, 2022.
Will orientation be held in-person or online? Accordion Closed
International student orientation will include both in-person check-in at the International Pavilion as well as virtual meetings on Zoom.
Our decision-making process with the orientation schedule is focused on providing high-quality support to new international students while ensuring public health and safety for everyone in our NAU community.
When do NAU classes start? Accordion Closed
NAU classes for the Spring 2022 semester begin on Monday, January 10.
How do I get enrolled in NAU classes? Accordion Closed
International students should begin the class registration process well before arriving at NAU as classes can fill quickly!
Programs in Intensive English Students – PIE students may submit updated proof of English proficiency prior to their arrival on campus. Documentation should be submitted to StudyNAU@nau.edu prior to the August 1. Students who submit the proof after August 1 may be required to take the PIE placement test during orientation and course selections may be limited.
Undergraduate 1st Year Students – You should complete the priority enrollment form as soon as possible. Submitting this form will provide information to an NAU academic advisor so they can enroll you into a class schedule. You will then meet with an academic advisor to discuss your class schedule.
Undergraduate Transfer & Dual Degree Students – You should submit your university transcripts, and then complete priority enrollment. Official transcripts from foreign institutions of higher education should be mailed to firstname.lastname@example.org.
Exchange Students – You should follow the steps on the International Exchange Student Enrollment Guide that you received via email. Once you have identified your course preferences, email the NAU Inbound Exchange Coordinator at email@example.com with your preferred classes.
Graduate Students – You should work with your academic department to enroll in classes. Please reach out to your Graduate Advisor for your program directly regarding enrollment. Graduate students will have an enrollment hold on their account until you have submitted mandatory MMR Immunization records to Campus Health Services. If you have any questions regarding enrollment or the MMR hold, please email firstname.lastname@example.org.
Will I attend NAU classes virtually or in-person? Accordion Closed
Classes at NAU have returned to in-person instruction and student amenities and resources such as campus dining facilities, campus recreation, intramural sports, academic support services are providing in-person support to students. Students are required to wear face coverings indoors when attending classes. In-person class attendance is a mandatory student visa requirement for all international students enrolled in classes at the NAU Flagstaff Mountain Campus.
Is there a tutorial about how to submit the NAU housing application? Accordion Closed
Yes! Please watch our pre-recorded webinar which includes helpful information about NAU on-campus housing. Topics which are addressed include:
- How to Submit the NAU Housing Application
- Room Types
- Roommate Requests
- International House
- Residential Life Policies of Conduct
When can I move into my NAU residence hall? Accordion Closed
More information about the date of initial move-in to NAU residence halls for new international students will be shared later. Students who arrive in Flagstaff prior to the move-in date for new international students will need to find a hotel or other accommodation at their own expenses until residence halls open.
You must schedule your move-in appointment with NAU Housing & Residence Life after receiving your housing placement. This will be available in the Housing Portal in mid to late December. Questions about your NAU housing application or room assignment can be sent to email@example.com. Questions about the International House should be sent to firstname.lastname@example.org.
What if I arrive in the middle of the night and the dormitory’s doors are locked? Accordion Closed
Move in can take place at any time of the day or night, but we recommend that you try to arrange your travel so that you can arrive in Flagstaff during the day. However, we absolutely understand that travel delays can happen. There is always a NAU staff member working at the dormitories ready to welcome newly arriving students during orientation. If the doors are locked, you should use the yellow phone at the front doors of the building in order to call the front desk so that a staff member can let you inside and help you find your room.
Do I need my JacksCard to move into my NAU residence hall? Accordion Closed
International students can move into their NAU residence hall with their passports, and do not need their JacksCard for initial arrival. Your JacksCard will be available for pick up at the International Pavilion during orientation.
Are bed linens provided by NAU residence halls? Accordion Closed
Bedding is not provided by NAU residence halls. International students may choose to bring these items with them or purchase them shortly after arrival. Students may also pre-order and ship bedding to the address below so that these items are available upon arrival:
523 Knoles Dr.
Travel to Flagstaff
Do I have to get a COVID-19 test before flying to the United States? Accordion Closed
On January 12, 2021, the Centers for Disease Control and Prevention announced an Order requiring all air passengers arriving to the U.S. from a foreign country to get tested for COVID-19 no more than 3 days before their flight departure. Travelers are required to present the negative test result or documentation of having recovered from COVID-19 to the airline before boarding their flight. More information about this public health requirement is available from the Centers for Disease Control. All travelers should check with their airlines directly about any additional requirements.
Can I fly directly to Flagstaff? Accordion Closed
Yes! The most convenient way to arrive at NAU is to fly directly to Flagstaff Pulliam Airport. There are daily non-stop flights to Flagstaff from Denver (DEN), Dallas (DFS), and Phoenix through American Airlines and United Airlines. Students are highly recommended to arrange travel with Flagstaff as their final destination.
Can the Center for International Education pick me up from the airport? Accordion Closed
Yes! The Center for International Education will be offering a free airport shuttle to the NAU campus dormitories for all arriving flights at Flagstaff Pulliam Airport on a specific date. We will share more information once we have finalized our schedule.
Please email us at email@example.com with a copy of your flight reservation to signup for this free service. NAU staff will meet you up at baggage claim area and provide transportation directly to you NAU residence hall or drop off at your off-campus apartment. We are unable to provide transportation from the Phoenix Sky Harbor Airport.
How can I travel from Phoenix Sky Harbor Airport to Flagstaff? Accordion Closed
Students with flights ending at Phoenix Sky Harbor Airport have a few options available to them for final travel to Flagstaff.
- It is recommended that you book an additional flight to Flagstaff Pulliam Airport from Phoenix Sky Harbor Airport to complete your travel. Multiple flights are available each day on American Airlines.
- Groome Transportation provides daily shuttle service from the Phoenix Sky Harbor Airport to Flagstaff with a drop-off location at the NAU Health & Learning Center.
- FlixBus is another shuttle company, but the service to Flagstaff does not operate every day of the week.
- Ride-share services such as Uber or Lyft are not recommended due to the long distance and high cost.
Is there an emergency contact number available to me? Accordion Closed
Yes. Please use the numbers below to be connected directly to the Center for International Education if you experience an emergency during your travel to NAU for international student orientation.
Medical Emergency When Located Inside the United States: Dial 911
Non-Medical Emergency When Located Inside the United States: Dial 1-800-285-3943
Emergency When Located Outside the United States: Dial 1-602-234-9105
Immunizations & Vaccination
Are there any immunizations required for international students by NAU? Accordion Closed
Yes. All new international students are required to provide proof of immunity to measles, mumps and rubella (MMR). Students can submit an official immunization record in English to firstname.lastname@example.org to satisfy this requirement. Students may submit copies of their original documentation or ask their doctor or health care provider to complete this form.
If you have never had the required MMR vaccinations, you can arrange to have the immunization abroad and submit the documentation before your arrival at NAU. If you are unable to obtain the immunization in your home country, the Center for International Education will help you register for an MMR clinic during orientation.
Failure to submit the required MMR documentation will result in a hold on your account that will prevent you from enrolling in classes. Additionally, students receiving the International Excellence Award will not see those scholarship funds applied to their their LOUIE account until after they have cleared the MMR hold.
Is COVID-19 vaccination required by NAU? Accordion Closed
NAU encourages everyone to consider receiving the COVID-19 vaccine as soon as possible, although it is not required for students, faculty, or staff.
Are COVID-19 vaccines available to new international students? Accordion Closed
Yes, COVID-19 vaccines are widely available to all students. Vaccines available in the United States are Pfizer, Moderna, and Johnson & Johnson.
COVID-19 Health & Safety
What is the COVID-19 situation at NAU and in Flagstaff? Accordion Closed
NAU aims to operate at pre-pandemic levels, including a vibrant, in-person campus experience in Flagstaff, engaging classroom instruction and academic experiences, and the reintroduction of services, activities, and events that contribute to the vibrancy of student life and the vitality of our University community. In order to ensure the safety of the entire NAU community, NAU has organized committees to continually assess, review, and update university policies based upon changes to the COVID-19 situation on campus. That committee’s work is guided in three core principles: Student Success, Health & Wellness, and Transparent Communications.
The most up to date information about COVID-19 in the United States can be found at the Centers for Disease Control and the Coconino County dashboard. All NAU communication and resources related to COVID-19 are available here. Additional information is available at the NAU Jacks are Back website.
What precautions will NAU take with international student orientation to keep everyone healthy and safe? Accordion Closed
All staff will wear face masks at all times when interacting with students. We strongly recommend that all arriving students do the same while also self-monitoring for any COVID-19 symptoms after international travel.