International Student Orientation
We’re so excited you are planning to join us at Northern Arizona University! International student orientation is the first step on your NAU adventure. You can immediately start learning more about NAU and your new home in Flagstaff by completing the pre-arrival International Lumberjack Orientation. After arrival at NAU, all new international students will participate in an orientation with the Center for International Education which will take place August 22-26, 2022.
Please make time to review our Frequently Asked Questions resource below for more helpful information. You can also reach out to us directly at firstname.lastname@example.org. We’re happy to help and looking forward to having you join the Lumberjack family!
Frequently Asked Questions
International Lumberjack Orientation (Pre-Arrival)
How do I access the International Lumberjack Orientation? Accordion Closed
You can login to the International Lumberjack Orientation at this link. Provide your name and NAU student ID number (found on your letter of admission) so that the software accurate tracks your progress and completion of the modules.
Is the International Lumberjack Orientation required? Accordion Closed
Yes, all new international students are required to complete the pre-arrival orientation before travel to the United States.
All International Excellence Award recipients are required to complete the pre-arrival orientation as part of their scholarship renewal terms.
Is there a deadline to complete the International Lumberjack Orientation? Accordion Closed
Please complete the pre-arrival orientation by July 15, 2022 to be entered into our orientation prize raffle.
Where do I submit the certificate of completion for the International Lumberjack Orientation? Accordion Closed
Upon completion of the modules, students should download the certificate of completion and submit to email@example.com in order to satisfy scholarship requirements and to enter the prize raffle.
What steps should I take before I arrive at NAU for orientation? Accordion Closed
All students planning to attend in-person classes at the Flagstaff mountain campus should complete the different steps on the Admitted Student Checklist. Those include:
- Obtain a Student Visa
- Activate your LOUIE student account
- Submit a Housing Application for NAU Campus Living Communities
- Submit a Photo for your JacksCard
- Submit your MMR Immunization Records
- Submit your iNAU Immigration Documents
- Sign up for the CIE Flagstaff Airport Shuttle
In-Person Orientation at NAU
Is attendance at orientation mandatory? Accordion Closed
Yes, all new international students are required to attend international student orientation as mandated by the terms of their F-1 or J-1 student visa. As part of orientation, all new international students must complete an in-person check-in with an international student advisor from International Student & Scholar Services.
What date should I plan to arrive at NAU? Accordion Closed
NAU campus living communities will open for new international student move in on Monday, August 22nd. If you are living in an NAU campus living community and arrive earlier than August 22nd, you will need to make hotel arrangements for your early arrival dates.
All international students (regardless of housing placement) should make plans to arrive in Flagstaff no later than Tuesday, August 23rd.
Where will orientation be held? Accordion Closed
International student orientation will include in-person check-in and important meetings at the NAU International Pavilion.
When do NAU classes start? Accordion Closed
Classes for the Fall 2022 semester begin on Monday, August 29th.
How do I get enrolled in NAU classes? Accordion Closed
International students should begin the class registration process well before arriving at NAU as classes can fill quickly!
Programs in Intensive English Students – PIE students may submit updated proof of English proficiency prior to their arrival on campus. Documentation should be submitted to StudyNAU@nau.edu prior to the August 1. Students who submit the proof after August 1 may be required to take the PIE placement test during orientation and course selections may be limited.
Undergraduate 1st Year Students – You should complete the priority enrollment form as soon as possible. Submitting this form will provide information to an NAU academic advisor so they can enroll you into a class schedule. You will then meet with an academic advisor to discuss your class schedule.
Undergraduate Transfer & Dual Degree Students – You should submit your university transcripts, and then complete priority enrollment. Official transcripts from foreign institutions of higher education should be mailed to firstname.lastname@example.org.
Exchange Students – You should follow the steps on the International Exchange Student Enrollment Guide that you received via email. Once you have identified your course preferences, email the NAU Inbound Exchange Coordinator at email@example.com with your preferred classes.
Graduate Students – You should work with your academic department to enroll in classes. Please reach out to your Graduate Advisor for your program directly regarding enrollment. Graduate students will have an enrollment hold on their account until you have submitted mandatory MMR Immunization records to Campus Health Services. If you have any questions regarding enrollment or the MMR hold, please email firstname.lastname@example.org.
Will I attend NAU classes virtually or in-person? Accordion Closed
Classes at NAU have returned to in-person instruction and student amenities and resources such as campus dining facilities, campus recreation, intramural sports, academic support services are providing in-person support to students. Students are required to wear face coverings indoors when attending classes. In-person class attendance is a mandatory student visa requirement for all international students enrolled in classes at the NAU Flagstaff Mountain Campus.
Is there a tutorial about how to submit the NAU housing application? Accordion Closed
Yes! Please make take time to watch our pre-recorded Housing Webinar for International Students for more information about NAU campus living communities. Topics which are addressed include:
- How to Submit the NAU Housing Application
- Room Types
- Roommate Requests
- International House
- Residential Life Conduct Policies
When can I move into my NAU campus living community? Accordion Closed
NAU campus living communities open for new international student move-in on Monday, August 22nd. Students who arrive in Flagstaff prior to August 22nd will need to find a hotel or other accommodation at their own expenses until NAU campus living communities open for move-in.
You must schedule your move-in appointment with NAU Residence Life after receiving your housing placement. This will be available in the Housing Portal in early August. Questions about your NAU housing application or room assignment can be sent to email@example.com.
What if I arrive in the middle of the night and the building’s doors are locked? Accordion Closed
Whenever possible, we recommend that you try to arrange your travel so that you can arrive in Flagstaff during the day. However, we absolutely understand that travel delays can happen. There is always a NAU staff member on-call at campus living communities ready to welcome newly arriving students during orientation. If the doors are locked, you should use the yellow phone at the front doors of the building in order to call the front desk so that a staff member can let you inside and help you find your room.
Do I need my JacksCard to move into my NAU campus living community? Accordion Closed
International students can move into their NAU campus living community with their passports, and do not need their JacksCard for initial arrival. Your JacksCard will be available for pick up at the International Pavilion during orientation.
Are bed linens provided by NAU? Accordion Closed
Bedding is not provided by NAU. International students should consider bringing bed linens (sheet, pillow, blanket, etc.) with them or purchase them shortly after arrival. Students may also pre-order and ship bedding to our offices at the Center for International Education using the address below so that these items are available upon arrival:
523 Knoles Dr.
Travel to Flagstaff
When can I enter the United States on my student visa? Accordion Closed
International students can legally enter the United States on their F1 or J1 student visa up to 30 days prior to the program start date listed on the I-20 or DS-2019 immigration document. However, international students should be aware that their international student health insurance coverage provided by NAU will not be active until August 16, 2022.
Additionally, students will be not be able to move-in to NAU campus living communities until Monday, August 22nd. If you plan to arrive in the US prior to these dates, you should make all necessary arrangements for housing and medical coverage for your early arrival.
Can I fly directly to Flagstaff? Accordion Closed
Yes! The most convenient way to arrive at NAU is to fly directly to Flagstaff Pulliam Airport. There are daily non-stop flights to Flagstaff from Denver (DEN), Dallas (DFS), and Phoenix through American Airlines and United Airlines. Students are highly recommended to arrange travel with Flagstaff as their final destination.
Can the Center for International Education pick me up from the airport? Accordion Closed
Yes! CIE will be providing a free airport shuttle to NAU campus dormitories for all arriving flights at Flagstaff Pulliam Airport on Monday, August 22nd and Tuesday, August 23rd.
Please email us at firstname.lastname@example.org with a screenshot of your flight reservation to signup for this free service. NAU staff will pick you up at baggage claim and provide transportation directly to your NAU campus living community or private apartment. We are unable to provide transportation from the Phoenix airport.
How can I travel from Phoenix Sky Harbor Airport to Flagstaff? Accordion Closed
Students with flights ending at Phoenix Sky Harbor Airport have a few options available to them for final travel to Flagstaff.
- Book an additional flight to Flagstaff Pulliam Airport from Phoenix Sky Harbor Airport to complete your travel. Multiple flights are available each day on American Airlines.
- Groome Transportation provides daily shuttle service from the Phoenix Sky Harbor Airport to Flagstaff with a drop-off location at the NAU Health & Learning Center.
- FlixBus is another shuttle company, but the service to Flagstaff does not operate every day of the week.
- Ride-share services such as Uber or Lyft are not recommended due to the long distance and high cost.
Is there an emergency contact number available to me? Accordion Closed
Yes. Please use the numbers below to be connected directly to the Center for International Education if you experience an emergency during your travel to NAU for international student orientation.
Medical Emergency When Located Inside the United States: Dial 911
Non-Medical Emergency When Located Inside the United States: Dial 1-800-285-3943
Emergency When Located Outside the United States: Dial 1-602-234-9105
Is vaccination a requirement for entry to the United States? Accordion Closed
Yes. The Centers for Disease Control and Prevention requires all passengers traveling by plane to the U.S. from a foreign country to be fully-vaccinated against COVID-19 with a World Health Organization approved immunization. Travelers are considered fully-vaccinated two-weeks after receiving the last shot of the immunization. Travelers will be required to provide proof of full-vaccination before travel to the U.S.
If you are not fully vaccinated against COVID-19, you will NOT be allowed to board a flight to the United States, unless you meet the criteria for an exception under the Proclamation and CDC’s Order.
Do I have to get a COVID-19 test before flying to the United States? Accordion Closed
No. The Centers for Disease Control and Prevention has waived the requirement for international passengers to have a negative COVID-19 test result prior to boarding a flight to the United States.
Are COVID-19 vaccines available to new international students? Accordion Closed
Yes. COVID-19 vaccines are widely available to all students. Vaccines available in the United States are Pfizer, Moderna, and Johnson & Johnson.