Contact the International Orientation Team
Helpful orientation links
International Student Orientation
We’re so excited you are planning to join us at Northern Arizona University! International student orientation is the first step on your NAU adventure. All new international students will participate in an orientation with the Center for International Education from January 5-7, 2022.
You can immediately start learning more about NAU and your new home in Flagstaff by completing the pre-arrival International Lumberjack Orientation. You should also make sure to complete the pre-arrival tasks on our Admitted Student Checklist.
Lastly, please make time to review our Frequently Asked Questions resource below for more helpful information. You can also reach out to us directly at email@example.com. We’re happy to help and looking forward to having you join the Lumberjack family!
Frequently Asked Questions
International Lumberjack Orientation (Pre-Arrival)
How do I access the International Lumberjack Orientation? Accordion Closed
You can login to the International Lumberjack Orientation at this link. Provide your name and NAU student ID number (found on your letter of admission) so that the software accurate tracks your progress and completion of the modules.
Is the International Lumberjack Orientation required? Accordion Closed
Yes, all new international students are required to complete the pre-arrival orientation before travel to the United States.
All International Excellence Award recipients are required to complete the pre-arrival orientation as part of their scholarship renewal terms.
Is there a deadline to complete the International Lumberjack Orientation? Accordion Closed
Please complete the pre-arrival orientation by December 15, 2021.
Where do I submit the certificate of completion for the International Lumberjack Orientation? Accordion Closed
Upon completion of the modules, students should download the certificate of completion and submit to firstname.lastname@example.org in order to satisfy scholarship requirements and to enter the prize raffle.
In-Person Orientation at NAU
Is attendance at orientation mandatory? Accordion Closed
Yes, all new international students are required to attend international student orientation as mandated by the terms of their student visa. As part of orientation, all new international students must complete an in-person check-in with an international student advisor from International Student & Scholar Services.
What date should I plan to arrive at NAU? Accordion Closed
All new international students should make plans to arrive in Flagstaff, Arizona by Wednesday, January 5th to attend international student orientation. Students living in on-campus NAU residence halls will be able to move-in starting on Tuesday, January 4th.
Will orientation be held in-person or online? Accordion Closed
International student orientation will include both in-person check-in at the International Pavilion as well as virtual meetings on Zoom.
Our decision-making process with the orientation schedule is focused on providing high-quality support to new international students while ensuring public health and safety for everyone in our NAU community.
When do NAU classes start? Accordion Closed
NAU classes for the Spring 2022 semester begin on Monday, January 10.
How do I get enrolled in NAU classes? Accordion Closed
International students should begin the class registration process well before arriving at NAU as classes can fill quickly!
Programs in Intensive English Students – PIE students may submit updated proof of English proficiency prior to their arrival on campus. Documentation should be submitted to StudyNAU@nau.edu prior to the August 1. Students who submit the proof after August 1 may be required to take the PIE placement test during orientation and course selections may be limited.
Undergraduate 1st Year Students – You should complete the priority enrollment form as soon as possible. Submitting this form will provide information to an NAU academic advisor so they can enroll you into a class schedule. You will then meet with an academic advisor to discuss your class schedule.
Undergraduate Transfer & Dual Degree Students – You should submit your university transcripts, and then complete priority enrollment. Official transcripts from foreign institutions of higher education should be mailed to email@example.com.
Exchange Students – You should follow the steps on the International Exchange Student Enrollment Guide that you received via email. Once you have identified your course preferences, email the NAU Inbound Exchange Coordinator at firstname.lastname@example.org with your preferred classes.
Graduate Students – You should work with your academic department to enroll in classes. Please reach out to your Graduate Advisor for your program directly regarding enrollment. Graduate students will have an enrollment hold on their account until you have submitted mandatory MMR Immunization records to Campus Health Services. If you have any questions regarding enrollment or the MMR hold, please email email@example.com.
Will I attend NAU classes virtually or in-person? Accordion Closed
Classes at NAU have returned to in-person instruction and student amenities and resources such as campus dining facilities, campus recreation, intramural sports, academic support services are providing in-person support to students. Students are required to wear face coverings indoors when attending classes. In-person class attendance is a mandatory student visa requirement for all international students enrolled in classes at the NAU Flagstaff Mountain Campus.
Is there a tutorial about how to submit the NAU housing application? Accordion Closed
Yes! Please watch our pre-recorded webinar which includes helpful information about NAU on-campus housing. Topics which are addressed include:
- How to Submit the NAU Housing Application
- Room Types
- Roommate Requests
- International House
- Residential Life Conduct Policies
When can I move into my NAU residence hall? Accordion Closed
NAU on-campus residence halls open for move-in of new international students on Tuesday, January 4th. Students who arrive in Flagstaff prior to January 4th will need to find a hotel or other accommodation at their own expenses until residence halls open.
You must schedule your move-in appointment with NAU Housing & Residence Life after receiving your housing placement. This will be available in the Housing Portal in late December. Questions about your NAU housing application or room assignment can be sent to firstname.lastname@example.org. Questions about the International House should be sent to email@example.com.
What if I arrive in the middle of the night and the dormitory’s doors are locked? Accordion Closed
Move in can take place at any time of the day or night, but we recommend that you try to arrange your travel so that you can arrive in Flagstaff during the day. However, we absolutely understand that travel delays can happen. There is always a NAU staff member working at the dormitories ready to welcome newly arriving students during orientation. If the doors are locked, you should use the yellow phone at the front doors of the building in order to call the front desk so that a staff member can let you inside and help you find your room.
Do I need my JacksCard to move into my NAU residence hall? Accordion Closed
International students can move into their NAU residence hall with their passports, and do not need their JacksCard for initial arrival. Your JacksCard will be available for pick up at the International Pavilion during orientation.
Are bed linens provided by NAU residence halls? Accordion Closed
Bedding is not provided by NAU residence halls. International students may choose to bring these items with them or purchase them shortly after arrival. Students may also pre-order and ship bedding to the address below so that these items are available upon arrival. Please share an order confirmation and shipping information with us at firstname.lastname@example.org once you have placed a bedding order.
523 Knoles Dr.
Travel to Flagstaff
When can I enter the United States on my student visa? Accordion Closed
International students can legally enter the United States on their F1 or J1 student visa up to 30 days prior to the program start date listed on the I-20 or DS-2019 immigration document. However, international students should be aware that their international student health insurance coverage provided by NAU will not be active until January 1, 2022. Additionally, students will be unable to move-in to NAU on-campus residence halls until Tuesday, January 4th. If you plan to arrive in the US prior to these dates, you should make all necessary arrangements for housing and medical coverage for your early arrival.
Can I fly directly to Flagstaff? Accordion Closed
Yes! The most convenient way to arrive at NAU is to fly directly to Flagstaff Pulliam Airport. There are daily non-stop flights to Flagstaff from Denver (DEN), Dallas (DFS), and Phoenix through American Airlines and United Airlines. Students are highly recommended to arrange travel with Flagstaff as their final destination.
Can the Center for International Education pick me up from the airport? Accordion Closed
Yes! The Center for International Education will be offering a free airport shuttle to the NAU campus dormitories for all arriving flights at Flagstaff Pulliam Airport on Tuesday, January 4th. In order to sign up for the free airport shuttle, please complete this short form with your flight details and staff will confirm your booking.
NAU staff will meet you up at baggage claim area and provide transportation directly to you NAU residence hall or drop off at your off-campus apartment. We are unable to provide transportation from the Phoenix Sky Harbor Airport.
How can I travel from Phoenix Sky Harbor Airport to Flagstaff? Accordion Closed
Students with flights ending at Phoenix Sky Harbor Airport have a few options available to them for final travel to Flagstaff.
- It is recommended that you book an additional flight to Flagstaff Pulliam Airport from Phoenix Sky Harbor Airport to complete your travel. Multiple flights are available each day on American Airlines.
- Groome Transportation provides daily shuttle service from the Phoenix Sky Harbor Airport to Flagstaff with a drop-off location at the NAU Health & Learning Center.
- FlixBus is another shuttle company, but the service to Flagstaff does not operate every day of the week.
- Ride-share services such as Uber or Lyft are not recommended due to the long distance and high cost.
Is there an emergency contact number available to me? Accordion Closed
Yes. Please use the numbers below to be connected directly to the Center for International Education if you experience an emergency during your travel to NAU for international student orientation.
Medical Emergency When Located Inside the United States: Dial 911
Non-Medical Emergency When Located Inside the United States: Dial 1-800-285-3943
Emergency When Located Outside the United States: Dial 1-602-234-9105
Is vaccination a requirement for entry to the United States? Accordion Closed
Yes. The Centers for Disease Control and Prevention requires all passengers traveling by plane to the U.S. from a foreign country to be fully-vaccinated against COVID-19 with a World Health Organization approved immunization. Travelers are considered fully-vaccinated two-weeks after receiving the last shot of the immunization. Travelers will be required to provide proof of full-vaccination before travel to the U.S.
If you are not fully vaccinated against COVID-19, you will NOT be allowed to board a flight to the United States, unless you meet the criteria for an exception under the Proclamation and CDC’s Order.
Do I have to get a COVID-19 test before flying to the United States? Accordion Closed
Yes. The Centers for Disease Control and Prevention requires all air passengers arriving to the U.S. from a foreign country to get tested for COVID-19 the day prior to their flight departure. Travelers are required to present the negative test result or documentation of having recovered from COVID-19 to the airline before boarding their flight. More information about this public health requirement is available from the Centers for Disease Control. All travelers should check with their airlines directly about any additional requirements.
Is COVID-19 vaccination required by NAU? Accordion Closed
COVID-19 vaccination is required for all employees of NAU including student employees, graduate assistants, and postdoctoral scholars.
Are COVID-19 vaccines available to new international students? Accordion Closed
Yes. COVID-19 vaccines are widely available to all students. Vaccines available in the United States are Pfizer, Moderna, and Johnson & Johnson.
What is the COVID-19 situation at NAU and in Flagstaff? Accordion Closed
NAU aims to operate at pre-pandemic levels, including a vibrant, in-person campus experience in Flagstaff, engaging classroom instruction and academic experiences, and the reintroduction of services, activities, and events that contribute to the vibrancy of student life and the vitality of our University community. In order to ensure the safety of the entire NAU community, NAU has organized committees to continually assess, review, and update university policies based upon changes to the COVID-19 situation on campus. That committee’s work is guided in three core principles: Student Success, Health & Wellness, and Transparent Communications.
The most up to date information about COVID-19 in the United States can be found at the Centers for Disease Control and the Coconino County dashboard. All NAU communication and resources related to COVID-19 are available here. Additional information is available at the NAU Jacks are Back website.
What precautions will NAU take with international student orientation to keep everyone healthy and safe? Accordion Closed
All staff will wear face masks at all times when interacting with students. We strongly recommend that all arriving students do the same while also self-monitoring for any COVID-19 symptoms after international travel.