ACPHA Program Learning Outcomes (PLO)
Connecting the curriculum to ACPHA Program Learning Outcomes
Below are the five Accreditation Commission for Programs in Hospitality Administration (ACPHA) program learning outcomes required for the School of Hotel and Restaurant Management.
Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization.
Content Area | Course(s) where introduced | Course(s) where Emphasized | Course(s) where Reinforced |
---|---|---|---|
Overview of the hospitality industry, guest experience, and the profession | HA 100, HA 240, HA 315W | HA 210, HA 240 | HA 208, HA 210, HA 240 |
Operations relative to lodging management | HA 210 | HA 210, HA 270 | HA 250, HA 270 |
Operations relative to food service management | HA 100, HA 240 | HA 243 | HA 355, HA 270 |
Relationship of tourism to hospitality management | HA 100 | HA 408 | |
Field experience | HA 208, HA 408 | HA 208, HA 408 | HA 408 |
Operations relative to facility maintenance and management * | HA 100, HA 240, HA 250 | HA 250 | HA 250 |
Opportunity for students to develop a depth of knowledge or a broad exposure to the diverse segments of the industry * | HA 100 | All Pathway classes | |
Evaluative culminating/capstone experience * | Courses with plans | HA 490C |
* Required only for four-year programs
Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization.
Content Area | Course(s) where Introduced | Course(s) where Emphasized | Course(s) where Reinforced |
---|---|---|---|
Human resource management relative to business operations | HA 210, HA 240, HA 250 | HA 345 | HA 436 |
Marketing of goods and services relative to business operations | HA 210, HA 240, HA 250 | HA 365 | |
Accounting procedures/practices relative to business operations | HA 240, HA 355 | HA 260, HA 270, HA 355 | HA 415 |
Legal environment relative to business operations | HA 210, HA 240, HA 250 | HA 335, HA 345 | HA 490C |
Economic environment relative to business operations | ECO 280, HA 270 | HA 415 | |
Technology relative to business operations | ISM 120, HA 270 | HA 210, HA 240, HA 260, HA 270, HA 350, HA 355 | |
Organizational theory and foundations of management | HA 100, HA 210 | MGT 303, HA 335 | HA 490C |
Financial management relative to business operations * | HA 351 | HA 351 | HA 415 |
Ethical considerations and socio-political influences affecting organizations * | HA 100, HA 210 | HA 315W | HA 490C |
Strategic management relative to business operations * | MGT 303 | MGT 303 | |
Leadership theory relative to business operations * | HA 210, HA 250 | HA 315W, MGT 303 |
* Required only for four-year programs
Demonstrate competence in the communication skills necessary for hospitality and tourism management.
Content Area | Course(s) where Introduced | Course(s) where Emphasized | Course(s) where Reinforced |
---|---|---|---|
Written communication skills required for hospitality and tourism management | HA 100, HA 315W | HA 315W | HA 315W, HA 490C |
Oral communication skills required for hospitality and tourism management | HA 210, HA 240, HA 250, HA 243 | HA 243, HA 315W, HA 415 | HA 208, HA 408 |
Interpersonal communication skills required for hospitality and tourism management | HA 100, HA 210, MGT 303 | HA 243, HA 315W, HA 345, MGT 303 | HA 208, HA408 |
Digital communication skills required for hospitality and tourism management | HA 270 | ISM 120, HA 270, HA 415 |
Formulate business decisions in hospitality and tourism management.
Content Area | Course(s) where Introduced | Course(s) where Emphasized | Course(s) where Reinforced |
---|---|---|---|
Analytical skills required for hospitality and tourism management | HA 100, HA 210, HA 240, HA 260 | HA 260, HA 270, HA335, HA 351, HA 355, HA 415 | HA 490C |
Critical thinking skills required for hospitality and tourism management | HA 100, HA 210, HA 240, HA 250 | HA 260, HA 270, HA 351, HA 415 | HA 490C |
Problem solving skills required for hospitality and tourism management | HA 100, HA 210, HA 240, HA 250 | HA 260, HA 270, HA 351, HA 335, HA 415 | HA 490C |
Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry.
Content Area | Course(s) where Introduced | Course(s) where Emphasized | Course(s) where Reinforced |
---|---|---|---|
Leadership skills necessary to effectively manage in the hospitality industry | HA 100, 210, HA, 240, HA 250, | HA 315W, MGT 303 | HA 315W |
Relationship between ethical leadership, culture, and professional performance | HA 210, HA 345 | HA 315W, HA 415, MGT 303 | HA 315W |
Exposure with internal and external stakeholders from diverse backgrounds and cultures | HA 100, HA 210, HA 240, HA 250 | HA 243, HA 315W, HA 345, MGT 303 | HA 208, HA 408 |
Progression plan for HRM Bachelor of Science
Year 1 – Fall | Units |
---|---|
HA 100 Introduction to Hospitality Industry | 2 |
HA 210 Hotel Operations & Management | 3 |
ISM 120 Intro. to Computer Information Systems | 3 |
Foundation Math | 3 |
Liberal Studies Science Lecture | 3 |
Liberal Studies Science Lab | 1 |
Year 1 – Spring | Units |
---|---|
HA 240 Restaurant Operations & Management | 3 |
HA 250 Facilities & Sustainability Mgmt. Hotels | 3 |
Foundation English | 4 |
Liberal Studies and/or Diversity | 3 |
Liberal Studies and/or Diversity | 3 |
Year 2 – Fall | Units |
---|---|
ACC 255 Financial Accounting | 3 |
ECO 280 Introduction to Economics | 3 |
HA 208 Fieldwork Experience–Internship | 1 |
HA 243 Foundations in Kitchen Operations | 3 |
Liberal Studies | 4 |
Year 2 – Spring | Units |
---|---|
HA 260 Hospitality Managerial Accounting | 3 |
HA 270 Hospitality Information Technology II | 3 |
Liberal Studies | 4 |
Liberal Studies and/or Diversity | 3 |
General Elective Course | 3 |
Year 3 – Fall | Units |
---|---|
HA 315W Hospitality Leadership & Ethics | 3 |
HA 335 Hospitality Law | 3 |
HA 355 Revenue Management & Cost Control | 3 |
Liberal Studies and/or Diversity | 3 |
General Elective Course | 3 |
Year 3 – Spring | Units |
---|---|
HA 345 Hospitality Org. Behavior & HRM | 3 |
HA 365 Hospitality Marketing | 3 |
HRM Major Elective–any level | 3 |
HRM Major Elective–300-400 level | 3 |
General Elective Course | 3 |
Year 4 – Fall | Units |
---|---|
HA 351 Corporate Finance for Hospitality Majors | 3 |
MGT 303 Concepts in Management | 3 |
HRM Major Elective–300-400 level | 3 |
HRM Major Elective–300-400 level | 3 |
General Elective Course | 3 |
Year 4 – Spring | Units |
---|---|
HA 415 Hospitality Industry Analytics | 3 |
HA 490C Senior Seminar | 3 |
HRM Major Elective–300-400 level | 3 |
General Elective Course | 3 |
General Elective Course | 2 |