About the School of Hotel and Restaurant Management
We go beyond hospitality
The School of Hotel and Restaurant Management at The W. A. Franke College of Business is internationally recognized for our commitment to student-focused hospitality education.
We perfect hospitality by teaching

Preparation
Creating an environment that prepares students to make immediate and ongoing contributions in the hospitality industry—even before they graduate—through 1,200 hours of professional training and work experience and internships

Innovation
Designing an innovative curriculum that shifts as the industry does—so you can stay ahead of the curve

Connection
Maintaining strong ties to our industry partners (which leads to internships, jobs, and experiential learning opportunities)

Interaction
Facilitating a high level of faculty-student interaction and team-based classroom experiences, resulting in well-trained and well-rounded hospitality professionals
Mission and vision
Mission statement
Northern Arizona University’s School of Hotel and Restaurant Management prepares socially responsible, culturally-aware students for success in an ever-changing, global hospitality industry through rigorous academic programs informed by faculty research and meaningful industry engagement.
Vision statement
Northern Arizona University’s School of Hotel and Restaurant Management aspires to be recognized as a premier hospitality leadership school providing student-centered, multi-culturally focused, and innovative academic experiences both in person and through distance learning programs. The School further aspires to become a center for hospitality education: a community where students, faculty, staff, alumni, and industry professionals connect to advance knowledge about the hospitality industry throughout their careers.
Core values
Integrity
Fairness, honesty, and the highest ethical standards guide the School’s decisions and are the foundation for the School’s culture.
Innovation and creativity
The School values innovation and strives to expose students to the most current issues and accomplishments in the hospitality industry through active partnerships with industry partners, current research, and innovative teaching techniques. The School works to instill in students a desire for lifelong learning and invites industry professionals to continue their endless education through partnerships with the School.
Student success
Student success takes a priority in the planning of curriculum, co-curricular activities, and student services. To that end, the School delivers relevant curriculum that is under regular review to ensure it meets the needs of students, employers, industry leaders, and other stakeholders. The School recognizes that different students have different educational needs and supports diverse paths to success. The School further recognizes that success includes education as responsible citizens, lifelong learners, and productive and fulfilled human beings.
Participation
The School values the participation of students, faculty, staff, alumni, industry professionals, and others in the development of hospitality professionals and encourage input and engagement from them.
Diversity
The School values diversity of demographics, culture, experience, and perspective.