Understanding NAU Healthcheck
What is NAU Healthcheck?
The daily health check is a critical step in our efforts to promote a healthy learning and working environment. Students, faculty and staff are required to complete the assessment before they come to campus or leave their residence halls. Consider setting up daily calendar reminders to help you remember to fill out your daily Healthcheck. Non-completion will result in a red assessment, meaning you will be restricted from coming to campus.
- Green is least risk, meaning you can participate in your usual daily activities while wearing a mask, physically distancing and taking appropriate precautions.
- Yellow means you may be at risk and should stay home. Contact your professors and/or supervisor.
- Red means you are at greater risk; you should self-isolate and contact your health care provider.
Why is NAU requiring daily health checks?
Our actions can greatly affect the lives and well-being of others. NAU Healthcheck is one of many steps NAU is taking to promote a healthy environment for students, faculty and staff during the pandemic.
Who is expected to participate?
All NAU students, faculty and staff will be required to complete a daily health assessment.
How do I access NAU Healthcheck?
NAU HealthCheck can be accessed online or through the NAUgo app.
How is NAU protecting my privacy?
The NAU Healthcheck system was designed by the healthcare professionals at the University of Alabama Birmingham who went to great lengths to ensure the application is HIPAA compliant and built on a secure platform. Your Healthcare account is also protected by NAU’s CAS authentication system which has undergone extensive security audit testing. Other than your email address, no personally identifying information is stored in the Healthcheck system.
What happens to the information I submit to NAU Healthcheck?
NAU uses the information it collects through NAU Healthcheck, which is associated with your personal NAU technology access credentials, to monitor and help reduce the spread of COVID-19. The university recognizes the sensitivity of the information you provide in the NAU Healthcheck tool and has implemented privacy and security safeguards for this information in accordance with Health Insurance Portability and Accountability Act (HIPAA) requirements. NAU retains and uses this information only as required or permitted by law.
I am having issues with the health check app, who can I go to for help?
Contact NAU ITS at 928-523-3335 or email ask-stc@nau.edu.
Submitting daily
What is the best time and place to take my temperature?
Consistency is the key to taking your temperature. Please ensure you take your temperature around the same time each day as your temperature can fluctuate hour to hour, especially when out in the summer heat.
If you are taking your temperature orally, don’t eat or drink anything for 15 minutes prior.
If your temperature is above 100.4 degrees Fahrenheit, please stay home and monitor your symptoms.
The best way to accurately answers the questions on NAU Healthcheck is to be consistent with your temperature checks and daily symptom monitoring. By committing to this, we can help keep the NAU community healthy.
If I make an error when submitting my health check information, can I go back and change or submit a new one?
No. It is not possible to re-submit or change your submission once submitted. So please take the appropriate time to make sure you are submitting accurate information.
Do I have to complete the daily health check if I am not going to an NAU campus or site on that particular day?
Yes. Even on the weekends NAU students, faculty and staff should complete the assessment.
If I am working remotely, do I still need to take the assessment daily?
The daily health check is required for all faculty and staff, including those working from home.
What if I am an employee on vacation?
You will not need to check-in daily if you are on planned time off.
Are remote employees expected to submit daily health checks?
Yes. NAU Healthcheck helps us identify how we’re feeling and makes us aware if we’re having COVID-19-related symptoms. Our goal is to create awareness and a community of care for all of our NAU community members—wherever they may be.
What if I’m a student who doesn’t have a class on a given day — do I still have to complete the assessment that day?
Yes. NAU Healthcheck is required for all students, including on days you don’t have classes scheduled. The assessment check is a reminder to do your part in keeping the Lumberjack community healthy regardless of what brings you to campus on a given day.
Does this apply to students at every NAU campus?
Yes. If you are a student, faculty or staff member at any NAU location, you are required to complete the assessment.
I am a student who is attending via NAUFlex from my home, out of state. Do I still have to do the daily health check?
Yes. NAU Healthcheck helps us identify how we’re feeling and makes us aware if we’re having COVID-19-related symptoms. Our goal is to create awareness and a community of care for all of our NAU community members—wherever they may be.
As a student, do I need to complete NAU Healthcheck on weekends?
Yes. The assessment is required for all students, every day including on days you don’t have classes scheduled. This includes the weekends.
How will I access a thermometer?
Thermometers were included in the NAU Care Kit distributed at the beginning of the semester. Care kits are distributed to incoming freshmen and new transfer students in conjunction with their Jacks Card upon move-in to campus; students living off-campus can pick up their kits at the Information Desk at the University Union or the Du Bois Center. Students will need to show their NAU ID to pick up a kit.
Assessment
NAU Healthcheck told me to self-isolate and stay home, do my professors know or should I email them?
Professors aren’t automatically notified, so please contact your instructors and plan to participate in class remotely via NAUFlex until you are free of symptoms or directed otherwise.
If I need to be tested, where do I go?
NAU community members who need to be tested should contact their health provider or Campus Health Services for more information.
What if I have an existing condition with the similar symptoms listed in the health check (e.g. asthma, allergies)?
As you evaluate your symptoms, only report new symptoms that are not related to existing health conditions or recent activity such as:
- Seasonal allergies
- Soreness
- Chronic asthma
- Usual migraine headaches
If you have questions about your health status, talk to your health care provider.
How is the passport used?
After receiving your assessment, NAU Healthcheck allows you to generate a passport that shows whether or not it’s OK for you to come to campus. The passport will be green, cleared to come to campus, or red, not cleared to come to campus, depending on your reported new symptoms and exposure.
Showing your passport on campus may be required in the future.
Questions regarding NAU Healthcheck should be directed to
NAU ITS at 928-523-3335 or email ask-stc@nau.edu.