Information Technology Services and help desk
All IT support is handled by NAU’s central Information Technology Services (ITS). We’ve listed information for common technical procedures below; if you have additional questions, you can reach ITS at 928-523-1511.
VDESK is a server you can access at any time, from anywhere. It’s like being able to sit down in front of an FCB or HRM lab computer from anywhere in the world where you have an Internet connection. For detailed information about how to connect, please visit our Remote Desktop Services page.
Accessing resources from home
The following instructions will help you connect to your FCB directories (K:, I: and J: Drives) from home. Before continuing, make sure you are connected to NAU VPN.