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COVID-19 Faculty Resources

Updates, resources, and information regarding COVID-19

NAU’s campus in Flagstaff remains open and operational and NAU employees will continue to perform their job duties. NAU leadership is following guidelines from the Centers for Disease Control and Prevention (CDC) and other federal and state agencies to help protect the health and safety of the NAU community, implement recommendations, and evaluate options on how to best manage the numerous complex aspects of the COVID-19 response. This page provides information and links to additional resources to help NAU faculty navigate this fluid situation.

Zoom protocols and guides for teaching To activate the Zoom protocols and guides for teaching tab, press your spacebar.

There exists a national trend of ‘Zoom Bombing’: people purposely interrupting Zoom events to intimidate or harass participants. “Zoom Bombers” are using offensive language, imagery and other intimidation techniques to harass people attending Zoom events designed to promote learning and community engagement during our current crisis.

As continue our virtual engagement, we would like to recommend some best practices for your virtual educational events. Here are some practices you can implement immediately to ensure our students have high-quality virtual experiences:

  1. Enable the Waiting Room feature which allows Administrators to monitor who is joining the room and proactively admit participants into the session.
  2. Use a Welcome PowerPoint (similar to the one attached) participants see when joining the event which includes the following language and instructions:
  3. Disable videos until the Administrator is ready to start the meeting and is comfortable with those in attendance.
  4. When you are setting up your meeting, select “Only Host Can Share Screen” to prevent non-members from sharing inappropriate information with our students.
  5. Add a Password to join RSVP’d events.
  6. Disable “Join before host.”
  7. Disable “Allow removed participants to rejoin.”
  8. Disabling screen share options from others.

Additional Zoom guides are available for download:

Creating a Zoom Meeting
Joining a Zoom Meeting
About Zoom Meeting Security
Adjusting Zoom Settings

Faculty information for international students & scholars To activate the Faculty information for international students & scholars tab, press your spacebar.

If you have international students, scholars or employees reaching out to you with questions or concerns about their immigration status or general questions related to their particular situation, please refer them to the International Student and Scholar Services (ISSS) office.  

ISSS is available through the following means: 

Phone (928) 523-1520 (8:00am – 5:00pm AZ time)
Non-medical emergency 24/7
In U.S. and Canada: 1-800-285-3943  |  Outside U.S. and Canada: 602-234-9105
Appointments are available 8AM to 5PM Monday – Friday via Zoom and can be scheduled by phone or email. 

Spring 2020 academic policy update: Pass/Fail grading To activate the Spring 2020 academic policy update: Pass/Fail grading tab, press your spacebar.

Effective immediately and for Spring 2020 only, all undergraduate and graduate students (with the exception of students in Personalized Learning programs) may convert Spring 2020 classes to Pass/Fail (P/F) grading with certain limitations (listed below).

Students may submit requests to change the grading scale for classes by submitting the Request to Change Grading Basis form. Students will have until May 2, 2020 to request Pass/Fail grading for a Spring 2020 class. Faculty will continue to assign grades as specified in the course syllabus.

  • Only grades of “C” or higher will be equivalent to a “P” grade. Future prerequisite requirements of “C or better” will be met if a passing grade is earned.
  • Courses that earn a “P” will satisfy requirements for degrees (including students’ majors and minors) and satisfy Liberal Studies and Diversity requirements. Furthermore, the current limit of 24 units of “P/F” grades will not include grades in Spring 2020 coursework.
  • If a student selects the “P/F” option and earns a “D” grade, they will receive a “D.”
  • “P” grades do earn credit but do not count in GPA calculations. “D” grades do earn credit and also count in GPA calculations. “F” grades do not earn credit but do count in GPA calculations.


  • Some NAU professional, graduate, and undergraduate programs may restrict the “P/F” option in courses, for program-specific reasons. ALL STUDENTS should contact program leaders to clarify program-specific guidelines and rules regarding “P/F” grading. We have compiled a list of programs that typically do not allow P/F options or have limited some use of P/F.
  • For students transferring to NAU, we have compiled program-specific information for our more common transfer programs. If you have questions that are not addressed, please refer to the advising contacts provided in the document.
  • The P/F option is only available for courses that complete after March 23.
  • Students who are considering medical, graduate, or professional school should connect with the appropriate faculty mentor or advisor to inform decisions regarding “P/F” grading requests, as this option may affect how a medical, graduate, or professional school calculates the GPA or reviews the transcript.


  • No fees will be charged for requesting “P/F” grading if done by the May 2 deadline.
  • Incomplete and “F” grades may affect your Scholarships and Financial Aid. Please contact the Office of Scholarships and Financial Aid at 855-628-6333 or by email at

Spring 2020 academic policy update: Incomplete grades To activate the Spring 2020 academic policy update: Incomplete grades tab, press your spacebar.

If a student requests an “Incomplete,” faculty should consider individual circumstances in the context of this challenging semester. The student and the instructor must complete a written agreement using the Incomplete Contract located on the Registrar’s Office Forms and Policies webpage under “General Forms.” This form will specify course work to be completed by the student and due dates, in order for the Incomplete grade to be replaced with a grade for the completed course. Due dates may not extend further than 12 months from the end of the term in which the student was enrolled in the course.

Typical circumstances under which a student might receive an “I’ include, but are not limited to:

  • Lack of consistent online access;
  • An individual becomes ill and unable to complete the remainder of the course;
  • An individual is serving as the primary caregiver for a family member that is ill.
  • Cancellation of internships, clinicals, or other similar educational experiences.

Be aware that some courses serve as prerequisites, and incomplete contracts for courses that serve as prerequisites must be given a completion date that does not interfere with a student’s ability to enroll and participate in future coursework.

Spring 2020 academic policy update: Academic continuation To activate the Spring 2020 academic policy update: Academic continuation tab, press your spacebar.

The academic continuation status of an undergraduate student will not change from their status at the beginning of the Spring 2020, unless their standing improves as the result of Spring 2020 GPA calculations. If Spring 2020 grades improve the cumulative GPA, the academic continuation status will be changed to allow students to move off academic probation.

Students are encouraged to consult with academic, athletic, financial aid, scholarship, international, or military and veteran services advisors if there are specific questions for unique circumstances.