Contact the International Orientation Team
Helpful Orientation Links
International Student Orientation
We’re so excited you are planning to join us at Northern Arizona University! International student orientation is the first step on your NAU adventure. There is both a pre-arrival and post-arrival orientation you must complete.
- You can immediately start learning more about NAU and your new home in Flagstaff by completing the pre-arrival International Lumberjack Orientation.
- You will also participate in international student orientation from January 7-8 after your arrival in the United States.
- Register for the post-arrival orientation below so that we know to expect you!
Please make time to review our Frequently Asked Questions resource below for more helpful information. You can also reach out to us directly at firstname.lastname@example.org. We’re happy to help and looking forward to having you join the Lumberjack family!
International Lumberjack Orientation (Pre-Arrival)
How do I access the International Lumberjack Orientation? Accordion Closed
You can login to the International Lumberjack Orientation at this link. Provide your name and NAU student ID number (found on your letter of admission) so that the software accurate tracks your progress and completion of the modules.
Is the International Lumberjack Orientation required? Accordion Closed
All students are highly encouraged to complete the pre-arrival orientation before travel to the United States.
All International Excellence Award recipients are required to complete the pre-arrival orientation as part of their scholarship terms.
Is there a deadline to complete the International Lumberjack Orientation? Accordion Closed
Please complete the pre-arrival orientation by December 15, 2020.
Where do I submit the certificate of completion for the International Lumberjack Orientation? Accordion Closed
Upon completion of the modules, students should download the certificate of completion and submit to email@example.com in order to satisfy scholarship requirements and to enter the prize raffle.
Do I need to sign up for international student orientation? Accordion Closed
Yes. Any student who has secured a student visa and made travel arrangements to come to the United States is asked to register for international student orientation.
What date should I plan to arrive at NAU? Accordion Closed
New international students should plan to arrive in Flagstaff no later than Wednesday, January 6th. Dormitories will open for new international student arrivals on Tuesday, January 5th. NAU campus dormitories are not available for move-in prior to January 5th.
Where will orientation be held? Accordion Closed
International student orientation will be held virtually, allowing students to login from anywhere a maintain social distancing.
What steps should I take before I arrive at NAU for orientation? Accordion Closed
All students planning to attend in-person classes at the Flagstaff mountain campus should complete the different steps on the Admitted Student Checklist. Those include:
- Activate your LOUIE student account
- Submit a Housing Application for On-Campus Dormitories (if desired)
- Obtain a Student Visa
- Submit a Photo for your JacksCard
- Submit your MMR Immunization Records
- Submit your iNAU Immigration Documents
Is there an emergency contact number available to me? Accordion Closed
Yes. Please use the numbers below to be connected directly to the Center for International Education if you experience an emergency during your travel to NAU for international student orientation.
Medical Emergency When Located Inside the United States: Dial 911
Non-Medical Emergency When Located Inside the United States: Dial 1-800-285-3943
Emergency When Located Outside the United States: Dial 1-602-234-9105
Online Student Orientation
I will be taking online classes. Will there be an orientation for me? Accordion Closed
Yes. Orientation for online students will be available. We will share content with you electronically including:
- BB Learn Tutorial (How to Access your NAU Classes)
- NAU LOUIE Account (How to Pay NAU Tuition & Fees)
- Academic Success (NAU Academic Resources & Academic Integrity)
When do classes start at NAU? Accordion Closed
Classes for the Spring 2021 semester begin on Monday, January 11th. Students will attend classes online via NAUFlex for the first two weeks of the semester. In person attendance for classes will begin on January 25.
How do I apply for a student visa to come to the United States? Accordion Closed
Admitted international students should follow these steps in order to pay the SEVIS fee and apply for a U.S. student visa. We do not recommend that you pay the SEVIS fee until you have confirmed you are able to schedule a visa appointment at the nearest U.S. Consulate or Embassy.
Can I arrive late if I receive a student visa after the start of classes? Accordion Closed
You must have pre-approval for a late arrival after the start of classes (Jan 11). Please reach out to us at firstname.lastname@example.org to discuss this if necessary.
When can I move into my NAU residence hall? Accordion Closed
NAU dormitories will open for new international student arrivals on Tuesday, January 5th and Wednesday, January 6th. Move-in is not available prior to January 5th.
You must schedule your move-in appointment with NAU Residence Life after receiving your housing placement. This will be available in the Housing Portal in mid-December. Questions about your NAU housing application or room assignment can be sent to email@example.com.
What if I arrive in the middle of the night and the dormitory’s doors are locked? Accordion Closed
Move in can take place at any time of the day or night, but we recommend that you try to arrange your travel so that you can arrive in Flagstaff during the day. However, we absolutely understand that travel delays can happen. There is always a NAU staff member working at the dormitories ready to welcome newly arriving students during orientation. If the doors are locked, you should use the yellow phone at the front doors of the building in order to call the front desk so that a staff member can let you inside and help you find your room.
Do I need my JacksCard student id to move into my NAU residence hall? Accordion Closed
International students can move into their NAU residence hall with their passports, and do not need their JacksCard for initial arrival. Your JacksCard will be available for pick up at the International Pavilion during orientation.
Are bed linens provided by NAU residence halls? Accordion Closed
Bedding is not provided by NAU residence halls. International students should consider bringing bed linens (sheet, pillow, blanket, etc.) with them or purchase them shortly after arrival.
Will I be required to quarantine or isolate after my international travel to NAU? Accordion Closed
All students living in NAU dormitories will need to initially move into on-campus isolation housing on January 5th or 6th. Students will then be tested at NAU and remain in isolation housing to monitor their health after international travel. Students will be able to move into their assigned campus building by January 17th. More information about NAU COVID 19 testing is available here.
Private Apartment Communities
Students living in private apartments will need to check with the property directly about any COVID-19 testing requirements. COVID-19 testing is available at NAU for students, whether they live in NAU dormitories or in private apartment communities There are not currently any isolation or quarantine policies required by the State of Arizona for healthy individuals.
Do I have to move into temporary quarantine housing if I test negatively for COVID in my home country prior to international travel? Accordion Closed
We recommend all new students to get a COVID test prior international travel. You should check with your airlines about any required testing for passengers.
Regardless of if you obtain a negative COVID test in your home country, you will be required to move into temporary quarantine housing if you are living in the NAU dormitories. You will be required to test negatively twice for COVID over the course of a week before being released from quarantine. You will then move into your assigned building for the semester.
Travel to NAU
How do you recommend that I travel to Flagstaff? Accordion Closed
The most convenient way to travel to Flagstaff is to fly directly to Flagstaff Pulliam Airport. There are daily non-stop flights to Flagstaff from Denver (DEN), Dallas (DFW), and and Phoenix (PHX). Students are highly recommended to arrange travel with Flagstaff as their final destination.
Alternatively, you may choose to fly to Phoenix and then rent a car or book and drive yourself.
Students flying to Phoenix Sky Harbor Airport (PHX) should make sure to book an additional flight from PHX to FLG as there is not any public transportation between the cities of Phoenix and Flagstaff. Uber is unreliable and will cost more than $200 one-way. Groome Transportation shuttle service from Phoenix to Flagstaff is suspended because of COVID.
Can the Center for International Education (CIE) pick me up at the airport? Accordion Closed
Yes! CIE will be providing a free airport shuttle to NAU campus dormitories for all arriving flights at Flagstaff Pulliam Airport January 4-6. Please email us at firstname.lastname@example.org with a screenshot of your flight reservation to signup for this free service. We will pick you up at baggage claim and provide transportation directly to you NAU dormitory. We are unable to provide transportation from the Phoenix airport.
Health & Safety
What precautions should I take during international travel to NAU? Accordion Closed
All students should take proper steps to ensure their health and safety when traveling to the United States by wearing a face mask during all international travel, washing hands frequently, and maintaining social-distancing when possible. Arrange to have a COVID-19 test done a few days prior to international travel and monitor yourself for any symptoms.
What is the COVID-19 situation in Flagstaff? Accordion Closed
What precautions will NAU take with international student orientation to keep everyone healthy and safe? Accordion Closed
All staff will wear face masks at all times when interacting with students. We will require that all arriving students do the same, and self-monitor themselves for any COVID-19 symptoms. A temperature screening will be required before entering the Center for International Education.
Additionally, participation in international student orientation will be virtual so that students can gain valuable information about NAU while monitoring themselves for any symptoms after international travel.
Will NAU provide me with a face mask or hand sanitizer? Accordion Closed
Yes. CIE will have face masks and hand sanitizer available for students at the Center for International Education.