International Student Orientation
We’re so excited you are planning to join us at Northern Arizona University! International student orientation is the first step on your NAU adventure. We will be offering different orientation support for international students depending on your situation.
- Students enrolling in online classes will receive orientation materials virtually in late July.
- Students traveling to our Flagstaff Mountain Campus for in-person classes will participate in international student orientation August 10th-11th.
- Students deferring their enrollment will join us for Spring 2021 orientation in January.
Please make time to review our Frequently Asked Questions resource below for more helpful information. You can also reach out to us directly at firstname.lastname@example.org. We’re happy to help and looking forward to having you join the Lumberjack family!
Orientation for Flagstaff Mountain Campus Students
Do I need to sign up for international student orientation? Accordion Closed
Yes. Any student who has secured a student visa and made travel arrangements to come to the United States is asked to notify the Center for International Education about their travel arrangements by completing this brief survey. This will allow us to better help you with your arrival and getting settled in at NAU.
Important Note – This is only required for international students who plan to attend in-person classes at our Flagstaff mountain campus. Online students do not need to register for orientation.
What date should I plan to arrive at NAU? Accordion Closed
New international students should plan to arrive at NAU between Thursday, August 6th and Sunday, August 9th.
Where will orientation be held? Accordion Closed
Orientation will be held at the International Pavilion (1450 Knoles Dr.) on the NAU Flagstaff mountain campus.
What time does orientation start? Accordion Closed
Orientation will start at 8:00 a.m. on Monday, August 10th. However, we will be happy to welcome and assist any early arriving students with initial check-in starting on Thursday, August 6th. Let us know ahead of time when you plan to arrive and we we be happy to help you get settled! We are here to help you as much as possible!
What steps should I take before I arrive at NAU for orientation? Accordion Closed
All students planning to attend in-person classes at the Flagstaff mountain campus should complete the different steps on the Admitted Student Checklist. Those include:
- Activate your LOUIE student account
- Submit a Housing Application
- Obtain a Student Visa
- Submit a Photo for your JacksCard
- Submit your MMR Immunization Records
- Submit your iNAU Immigration Documents
Is there an emergency contact number available to me? Accordion Closed
Yes. Please use the numbers below to be connected directly to the Center for International Education if you experience an emergency during your travel to NAU for international student orientation.
Medical Emergency When Located Inside the United States: Dial 911
Non-Medical Emergency When Located Inside the United States: Dial 1-800-285-3943
Emergency When Located Outside the United States: Dial 1-602-234-9105
Orientation for Online Students
I will be taking online classes. Will there be an orientation for me? Accordion Closed
Yes. Orientation for online students will take place in late July. We will share content with you electronically including:
- BB Learn Tutorial (How to Access your NAU Classes)
- NAU LOUIE Account (How to Pay NAU Tuition & Fees)
- Academic Success (NAU Academic Resources & Academic Integrity)
When do classes start at NAU? Accordion Closed
Classes for the Fall 2020 semester (both in-person and online) begin on Wednesday, August 12th. All classes will conclude by the end of November.
How do I apply for a student visa to come to the United States? Accordion Closed
Admitted international students should follow these steps in order to pay the SEVIS fee and apply for a U.S. student visa. We do not recommend that you pay the SEVIS fee until you have confirmed you are able to schedule a visa appointment at the nearest U.S. Consulate or Embassy.
Can I arrive after the start of classes if I receive a student visa after August 12th? Accordion Closed
The last day of arrival for new international students is August 21st. Any student who is unable to arrive prior to this date is asked to enroll in online classes for the Fall 2020 semester or defer their enrollment until Spring 2021.
When can I move into my NAU residence hall? Accordion Closed
NAU dormitories open for new international students on Thursday, August 6th. Move in can take place at any time of the day or night. You must schedule your move-in appointment with NAU Residence Life after receiving your housing placement. Questions about your NAU housing application or room assignment can be sent to email@example.com.
What if I arrive in the middle of the night and the dormitory’s doors are locked? Accordion Closed
We recommend that you try to arrange your travel so that you can arrive in Flagstaff during the day. However, we absolutely understand that travel delays can happen. There is always a NAU staff member working at the dormitories ready to welcome newly arriving students during orientation. If the doors are locked, you should use the yellow phone at the front doors of the building in order to call the front desk so that a staff member can let you inside and help you find your room.
I am living in the International House (Campus Heights). Where do I go for check-in? Accordion Closed
Students living in the International House (Campus Heights) should report to McKay Village office for check-in and to receive their keys. McKay Village (9 W. University Dr.) is located next door to Campus Heights.
Do I need my JacksCard student id to move into my NAU residence hall? Accordion Closed
International students can move into their NAU residence hall with their passports, and do not need their JacksCard for initial arrival. Your JacksCard will be available for pick up at the International Pavilion during orientation.
Are bed linens provided by NAU residence halls? Accordion Closed
Bedding is not provided by NAU residence halls. International students should consider bringing bed linens (sheet, pillow, blanket, etc.) with them or purchase them shortly after arrival.
Travel to NAU
How do you recommend that I travel to Flagstaff? Accordion Closed
The most convenient way to travel to Flagstaff is to fly to Flagstaff Pulliam Airport. There are daily non-stop flights to Flagstaff from Denver (DEN), Dallas (DFW), and and Phoenix (PHX).
Alternatively, you may choose to fly to Phoenix and then rent a car or book a ticket for the Groome Transportation shuttle.
Can you provide more information about the Groome Transportation shuttle option? Accordion Closed
The Groome Transportation Shuttle provides shared rides from the Phoenix Sky Harbor airport and a drop-off on the NAU campus at the Health & Learning Center. A one-way ticket from Phoenix to Flagstaff is approximately $50.
Can the Center for International Education (CIE) pick me up at the airport? Accordion Closed
CIE is providing a free airport shuttle to NAU campus dormitories for all arriving flights at Flagstaff Pulliam Airport on August 6th-11th. Please email us at firstname.lastname@example.org with a screenshot of your flight reservation to signup for this free service. We will pick you up at baggage claim and provide transportation directly to you NAU dormitory. We are unable to provide transportation from the Phoenix airport.
Health & Safety
What precautions should I take during international travel to NAU? Accordion Closed
We strongly encourage all students to take proper steps to ensure their health and safety when traveling to the United States by wearing a face mask during all international travel, washing hands frequently, and maintaining social-distancing when possible.
Will I be required to quarantine or isolate after my international travel to NAU? Accordion Closed
There are no current travel restrictions for any healthy individuals traveling to Arizona. Individuals who are feeling unwell are asked to self-isolate and follow guidelines provided by the Centers for Disease Control. NAU is working to finalize their health and safety policies regarding COVID-19. We will share any relevant information as it becomes available.
What is the COVID-19 situation in Flagstaff? Accordion Closed
What precautions will NAU take with international student orientation to keep me healthy and safe? Accordion Closed
All staff will wear face masks at all times when interacting with students. We will strongly request that all arriving students do the same. Participation in orientation will be organized in a way so that students can social-distance and not be exposed to large numbers of people. For example, we will offer virtual sessions for many topics so that students have the flexibility to engage with the content in their dormitories and follow up with orientation staff on any questions they may have.
Will NAU provide me with a face mask or hand sanitizer? Accordion Closed
Yes. We will provide all international students with a wellness package that includes face masks and hand sanitizer for international student orientation.
Contact the International Orientation Team
Helpful Orientation Links