SPAC Newsletter December 2012


December 11, 2012



Greetings Service Professionals,

Winter is almost upon us! It’s time to turn our thoughts from parking pass renewals, 21-day counts and performance evaluations to more important things.... When will they flip that huge switch to turn the heat on in my building? Why didn’t we get Columbus Day off? Is my Christmas Bonus going to be even bigger than last year? (Wait, what?)

Seriously though, there are a lot of great things going on, and a lot of opportunities to get involved in NAU and your community. In October, SPAC held an Adopt-an-Avenue cleanup, and the weather cooperated impressively as service professionals and their families, a great group of students from the Student Philanthropy Council, and even a couple of canines picked up litter on Windsor Lane. We’re very successfully finishing up our fourth annual Adopt-a-Family drive, which will help local families looking for a less stressful holiday season. And we’re discussing a SPAC Scholarship to assist service professionals with their continuing education expenses.

SPAC also provides many ways to learn more about the University and to make lasting connections. From our involvement on other NAU committees, councils and commissions, we are able to bring valuable information back to our constituents and to have a voice in campus policies and decisions. Guest speakers bring us up to date on important University issues; recent guests include Vice President Jennus Burton, who discussed staff raises; and Vice President Fred Hurst, who talked about the Personal Learning initiative. We are very fortunate to have University administration who are available to talk frankly to us about their actions and our concerns.

If you haven’t done so, try to make time to attend a SPAC meeting, usually held the third Thursday of the month at 8:30am. Don’t work in Flagstaff? Can’t get away from your desk? Home sick? No problem! We offer the majority of our meetings via Collaborate web-conferencing, so you can participate from the comfort of your own office (or couch). Our meeting schedule and more are available on our website: See you next time!

Dan Stoffel, Chair
Service Professional Advisory Council


Upcoming Events, Activities & Speaker Series





The Annual Holiday Adopt-A-Family project!


Donations will be accepted at the following locations by 5pm Wednesday, December 12, 2011.

North Campus
Health and Learning Center (Building 25)
Located in the Campus Health Services lobby, located in the HLC building on the right (before the escalator, elevators & pharmacy)
Contact: Cindy Roth, 523-2131

Central Campus
Information Technology Services(ITS) (Building 81), Room 105
Contact: Chris Greenough, 523-8721

South Campus
Babbit Administrative Center (Building 51), Room 112
Contact: Michael Evans, 523-5508

Adopt-a-Family Wrap Party! On Thursday, December 13 from 8:30-10 at Gammage during the monthly SPAC meeting- all are invited!






Speaker Series - President Haeger


President Haeger will speak at the January SPAC meeting- Thursday, Jan. 17 8:30AM in the University Services Building (USB)- which is a new building behind ITS.






Speaker Series - Michael Zimmer


Michael Zimmer will speak about OnBase at the February SPAC meeting- Thursday, Feb. 21, 8:30AM in the Gammage Conference Room.



Save the Date!

Annual meeting/mixer and SPAC leadership awards in April 2013.




SPAC Scholarship

A scholarship is being proposed for the purpose of assisting NAU service professionals with education-related expenses. The scholarship will be funded through a combination of contributions from employee giving and from funds provided by the Office of the President. More information coming soon!


SPAC Service Projects

SPAC ready to clean up SPAC team at Adopt-an-Avenue

After a year away from our avenue while the Hilltop Townhomes were being built, the Service Professional Advisory Council returned to Windsor Lane on Saturday, October 13. It was a fantastic Fall morning as about 20 people, including service professionals and their families and a group of students from the Student Philanthropy Council at NAU, spent an hour filling a dozen bags while helping to keep Flagstaff beautiful. Keep an eye on the SPAC mailing list and newsletter for our next Adopt-an-Avenue cleanup announcement.


Recent Events


Our Speakers and Tours this Fall

Personalized Learning with Fred Hurst - Personalized Learning’s primary focus is to provide learning possibilities to the motivated adult wanting to regain control of their own education in a self-paced online environment. Once the student is determined as a good fit for this type of program and likely to succeed, they are admitted.  Mentor faculty will proactively monitor student difficulty and advise accordingly. Curriculum is geared toward specific interests and credit can be given for prior learning.  Students can begin at any time with a flat tuition structure of $2500 per 6 month subscription (employee discounts will apply). Student can take as many or few classes as they’d like within that subscription period. Estimated to begin in February of 2013 upon approval of the Department of Education and Higher Learning Commission, Personalized Learning plans to offer degrees in the areas of Information Technology, Small Business Administration, and Liberal Arts.

University College with Cyndi Banks – University College (UC) moves undergraduate students from University entry toward achievement of their goals by involving faculty and service providers/partners. UC encompasses the Liberal Studies Program, Bachelor of University Studies, Legislative Internship and Experiential Learning. Programs and initiatives include academic transition, coaching, gateway advising, career advising, Supplemental Instruction sessions, First Year Learning Initiatives, NAUReads, and First Year Seminar to name a few.  Grade Performance Status (GPS) use by faculty, MyNAU portal action center messaging, and NAU 120 have already showed success. Student attendance data will soon come into play as well. The approach of UC is one of collaboration, strengthening a learning-centered campus culture, student engagement, success and retention. UC also works toward supporting and enhancing faculty/staff expertise and offers professional development and research opportunities.

HRM building tour with Suzanne Siler - HRM, on its current footprint, opened for business in fall of 1989. The original building was President Walkup’s home.  HRM renovated it into 5 classrooms, faculty offices, boardroom and The Inn @ NAU - a 19 room inn with a 76 seat restaurant as a “living laboratory” for students to practice their major.  It became a favorite to many on campus to experience lunch in a relaxing setting and provide housing for visiting university and related guests.  In 2008, the Inn @ NAU was closed for renovation and in fall of 2011 opened again with additional educational space in the form of classrooms, group breakout areas, student work space and staff offices. It also includes a demonstration kitchen, dining room and public space for HRM related presentations, event, meet and greet receptions. The ambiance of the renovated building is that of a luxurious hotel lobby and public space in colors and decor that exude calm, comfort, and relaxation. The students come to class in the mornings and most stay in the building throughout the day studying, working in groups, club meetings and visiting over lunch – this being our goal in the renovation that occurred.


Kudos to

This new section of the newsletter is to celebrate the accomplishments of Service Professionals at NAU. Please send your Kudos to:  for the spring 2013 newsletter.

Michael Zimmer who recently completed the successful implementation of OnBase, a document management solution. This enterprise level software will help departments across campus by supporting electronic forms and the related workflow as well as integrating with other software such as PeopleSoft.

Kristi Fredrickson and Jane Kirkley, Professional Development Staff at the Center for Science Teaching and Learning who published an article in the Summer/Fall issue of the Science Times (a publication of the Arizona Science Teachers Association) titled: Making the Case for Science PD in a State of Competitive and Overwhelming Reform Initiatives (vol. 2 issue2 pp. 8-9)

Joelle Clark Professional Development Coordinator at the Center for Science Teaching and Learning who was the lead author on an article published in the Earth Scientist titled: The Carbon Cycle Game: A Regionally Relevant Activity to Introduce Climate Change (vol. xxviii issue 3, pp. 9-13)

EMSA Financial Services, a department that came together in early 2012 under the supervision of Susie Neeb and Yolie Marquez. They have done an outstanding job of leading staff that came together from various EMSA departments into a team that helps many EMSA department with their financial services needs.

• Two members of the e-Learning Center’s Creative Design Group: Ken Grett and Jeanette Roe, who are producing a series of videos on Classroom Assessment Techniques (CATs). These videos are designed to help instructors and course designers create and conduct engaging content and activities in their courses. Check out these and other videos on their YouTube channel:

Maureen Fray, Program Coordinator Senior, in CEFNS Student Services. Maureen is training 3 new employees, is encouraging and positive to each, and is exactly the kind of colleague others want to emulate.  Students adore her.  We are so fortunate to be working with her!

• The Registrar’s Office and ITS – specifically Andrea Stalker, Lisa Williams, Yael Bernstein, Sarah Durocher, Leslie Mathews, Ahsan Imam, and Chris Graver for their collaboration in the ePlanning project in the creation of a brand new online academic catalog - a more intuitive, searchable web interface, integrated with degree search and an online course search. Thank you so much for your vision, expertise, and involvement in this large project!

• The Academic Advisement Report Team, formerly Degree Progress, has completed the PeopleSoft 9.0 upgrade. The new Advisement Report looks cleaner and runs better than ever before. The Academic Advisement Report (AAR) continues to be an integral piece of several administrative university-wide directives including, Graduation Automation and Critical Tracking/messaging. Much thanks to Tim Pettry, Eric Bradford, Ben Ullyot, and Theresa Rogers of the Registrar’s Office, and Tracy Locarni (University College, formerly Registrar’s Office), whose time and effort made these monumental tasks possible.

Cherisse Kutyreff  

Certified Athletic Trainer Cherisse Kutyreff who was recently awarded with the New Horizon Award at the National Athletic Training Association Convention. More about Cherisse and this award here.