Tuition refund policies

Withdrew from the university? Dropped a class? Find out if you qualify for receiving a refund.

Tuition refunds are made by direct deposit or by check mailed to the student's refund address.
Please review your address information in LOUIE via Self Service > Campus > Personal Information > Addresses. It can take up to six weeks to receive a refund after the beginning of the term. 

Withdrawals and changing residency classification

Read more

Withdrawal Checklist

Students withdrawing or changing residency classification from out-of-state to in-state will receive an appropriate refund after all proper approvals and forms have been received by Student and Departmental Account Services.
If you plan to withdrawal from the university, follow these steps with the appropriate departments to avoid extra fees.


During the open drop period, you may withdraw on LOUIE by dropping to zero hours. After the open drop period, you must withdraw through the Office of the Registrar.

Housing and Meal Plans

Cancel your housing with Residence Life and your meal plan with Campus Dining.


Contact Parking Services to arrange a refund for your permit, if applicable.

Office of Scholarships and Financial Aid

Get in touch with the Office of Scholarships and Financial Aid to determine how much, if any, aid needs to be returned.

Health Insurance

Contact Campus Health Services if you have paid for an insurance policy.

Class Changes

Read more
Students whose classes are canceled, who drop or who go from full-time to part-time status will have their refunds processed after the 14th calendar day of the semester.

How are the refunds for tuition and fees calculated?

Read more

1. Refunds are calculated based on class start date for regular 16-week, 12-week, 10-week, and 8 week classes: 

  • 0-14 calendar days - 100%
  • 15th day and after - 0%
2. Refunds are calculated based on class start date for regular 5-week, 7.5 week, and 3-week: 
  • 0-7 calendar days - 100%
  • 8th day and after - 0%
3. Dynamically dated classes: Refunds are calculated based on class start date as follows: 
    Class length 7 weeks or less
  • 0-7 calendar days - 100%
  • 8th day and after - 0%
     Class length 8 weeks or more**
  • 0-14 calendar days - 100%
  • 15th day and after - 0%
4. For residents or Alabama, Kentucky, Maryland and Tennessee - Click here to determine if you are eligible for a refund after dropping or withdrawing.
** Refund requires manual processing. Please contact Extended Campuses Service Center, 800-426-8315,

Refundable Fees

Read more
  • The Financial Aid Trust Fee 
  • The Information Technology Fee 
  • The Health and Recreation Fee 
  • The ASNAU/GSG Fee 
  • The Green Fee 
  • The Student Activity Fee 

Refunding scheduling

Read more

1. Refunds are generated on Monday, Wednesday, Thursday, and Friday of every week. You should expect to receive your refund within 1-3 business days if signed up for direct deposit and 7-14 days if receiving a paper check.

2. If the last day of the refund period falls on a weekend or holiday, the withdrawal must be submitted during regular office hours on the preceding work day. Refund check will be mailed to your refund address or direct deposited to your bank account. Amounts less than $10 will not be refunded, but may be applied to future charges. 
3. Students receiving Federal/State financial aid may be subject to a separate refund schedule and may be required to return a portion or all of their aid upon withdrawal from the university. Always check with your financial aid counselor prior to withdrawing/dropping classes.
Please contact the following departments if you have questions regarding specific refunds:

Personalized Learning

Read more

Refunds: A student is eligible for a refund up to 10 days after the activation of their current subscription in the Personalized Learning programs. To receive a refund, a student must send in writing their request to the academic advisor within the first 10 days of the subscription.

Subscription Fees: A student has 10 days from the start of their subscription to complete the subscription payment. A student will be dropped from their subscription after the first 10 days if no payment is made. Any work completed during the first 10 days will not be saved if payment is not received.