Welcome

The NAU Insurance and Claims Services manages the property and liability insurance programs on behalf of Northern Arizona University and is the liaison to State Risk Management.  Insurance and Claims Services reports through Contracting and Purchasing Services and is located in building 98B on the NAU campus.  The links to the left provide information and guidance on property and liability insurance coverages at NAU. 

Northern Arizona University is self-insured through the State of Arizona for property and liability coverage under Arizona Revised Statutes (ARS) §41-621, et seq.  The Arizona Department of Administration, Risk Management Division (also referred to as State Risk Management or RMD) administers the State’s insurance program on behalf of all Arizona State agencies, including the State’s three universities.

For insurance questions, please e-mail NAU-Insurance@nau.edu and for claims questions, please e-mail NAU-Propliability@nau.edu.

Notice Regarding New Deductible

Effective July 1, 2017, a new deductible of $2,500 is applied by the Arizona Department of Administration Risk Management Division (“ADOA RMD”) to all property and automobile insurance claims from all state agencies with a total appropriated and non-appropriated budget over $1,000,000 – which includes the state universities. Property loss events include damage to campus buildings, broken windows, vandalism, as well as theft of property such as computers or cash, and damage to University vehicles. Claims valued under $2,500 will be internally processed by the Insurance and Claims Unit of Contracting and Purchasing Services using University funds. Through a series of budget maneuvers, ADOA RMD has devised a plan to protect University departments that suffer property losses from the impact of the deductible for the fiscal year 2018.

Property claim reporting, including those for losses less than $2,500, remain unchanged at this time. Claim reporting is available at http://nau.edu/Contracting-Purchasing-Services/Insurance-Claims-Services/Damage-report/. It is particularly important that auto collisions be reported quickly to the Insurance and Claims Unit so that any liability issues can be evaluated separately.

The $2,500 deductible does not apply to non-owned personal property that is within the University’s care, custody, and control due to a written lease, contract, or agreement finalized prior to the loss. Additional information regarding rental vehicles and third-party property coverage can be found by following the embedded links.

This new rule is an opportunity to evaluate loss prevention efforts, and determine if targeted application of the deductible can be used to motivate better loss prevention for certain types of losses. If you have questions about the deductible or about University insurance coverage, contact the Insurance and Claims Unit at (928) 523-2009 or NAU-PropLiability@nau.edu.

Workers' Compensation

Direct all Workers' Compensation questions to NAU Human Resources by phone at 928-523-6106, or obtain on-line information at Human Resources, Workers' Compensation Policy 4.06.

Certificates of Insurance

Direct all questions concerning Certificates of Insurance and insurance requirements for vendors/contractors to NAU Contracting and Purchasing Services by e-mailing NAU-Insurance@nau.edu, e-mailing the buyer directly according to the assigned "ItemCategory", or calling 928-523-4557.