ITS has decided to cease requiring or recommending
the purchase of Absolute Software’s Computrace, (now called Data & Device
Security) for NAU laptops, effective immediately. Systems purchased with Computrace and still
within their original license period (less than 3 years from purchase) will remain visible to Information Security
and PC Support staff in the Absolute Software web console until their licenses
New systems purchased through ITS Centralized
purchasing will not include Computrace.
NAU ITS will be protecting enterprise data on laptops by employing full
disk encryption technologies, such as BitLocker, which we began recommending
and implementing university-wide in 2014.
Computrace is no longer required or recommended for NAU owned laptops. If you have a valid license for Computrace that is still within the original license period ITS or your IT Professional can assist with the installation. Contact the Solution Center at 928-523-1511 or use our online ticketing system at ServiceNow.