The Faculty Ombuds Program at Northern Arizona University is organized to provide members of the faculty with voluntary, informal, neutral, confidential, third-party assistance in resolving university-related issues, concerns, or conflicts.  The program assists people with interpersonal misunderstandings or disputes as well as those with concerns about academic or administrative issues.  The Faculty Ombuds Program operates independently as a supplement to existing administrative or formal grievance procedures and has no formal decision-making authority. 


The goal of this office is to resolve concerns that faculty may have at the lowest possible level and as informally as possible.  Consultation with individuals or groups is available with the goal of maintaining a healthy and productive work environment.  You can contact the Ombuds Office at any time to confidentially discuss your concerns and to see if we can be of assistance to you. Use of the services of the Ombuds Office does not prohibit you from pursuing other options for dispute resolution if you chose to do so in the future.

Books for loan


The Ombuds office has a number of books for loan on topics including conflict resolution, leadership, communication, and coaching. Drop by during office hours to look over the selection and discuss your needs.

Make an appointment

To arrange for consultation or to make an appointment, please call and leave a confidential voicemail message at 928-523-8767.  Contacting this office by e-mail is discouraged because e-mail is not considered a confidential form of communication. 

Hours and location

The office is open during the Fall 2017 semester for drop in office hours on Mondays 1-3 pm, Tuesdays 9-11 am, Wednesdays 1:30-3:30 pm, and Thursdays 9-11 am.  The office is closed on Fridays. The Ombuds Office is located in Room 230 of Peterson Hall.  Please note that drop in hours are available on a first come, first serve basis and you may need to wait to be seen.  If you want to discuss a confidential matter it is best to call in advance to schedule a private, confidential appointment.