Fleet Services

Fleet Services is located at the NE side of Bldg #77,
Facility Services.

Hours of Operation: 6am-5pm, Monday-Friday

Staff Directory

Bill Marsh, Fleet Manager
Email: William.Marsh@nau.edu
Phone: 928-523-6439

Dan Tajc, Automotive Service Supervisor
Email: Daniel.Tajc@nau.edu
Phone: 928-523-6441

Don Dufek, Program Coordinator
Email: Don.Dufek@nau.edu
Phone: 928-523-2469

Nesta McKnight, Assistant
Email: Nesta.McKnight@nau.edu
Phone: 928-523-2770


Authorized Driver Policy & Van Training

Fleet Services DOES NOT MANAGE the Authorized Driver Program or the Van Training.

  • All information regarding the Authorized Driver Policy and Van Training can be found HERE.
  • Any further questions regarding the Authorized Driver Policy and Van Training should be directed to FSSafety@nau.edu.


  • All employees, students and volunteers must become Authorized Drivers in order to drive NAU vehicles. 
  • Van training is required to rent and drive 12-passenger vans.

    Note: The maximum number of passengers allowed by the State of Arizona in a van is 12 (one driver and 11 passengers).

    • A valid driver's license must be presented when picking up a rental.  In addition, if picking up a 12-passenger van rental, a valid van training certification card must be presented. 


    NAU Vehicle Rental Rates (Subject to Change)

    Vehicle TypeMax SeatingDaily RateWeekly RateMileage
    Sedan     5$30.00$150.00$0.10
    Minivan     7$40.00$200.00$0.20
    Crossover SUV All-Wheel7$40.00$225.00$0.25
    12 Passenger Van11-12$55.00$275.00$0.30

    Charter Bus

    *May be subject to driver fee, per diem, and room & board.





    Rental Rates Calculator providing estimates for NAU, Budget and Enterprise rentals.**NOTE** You must ENABLE EDITING on document in order to use Calculator.

    All NAU rental vehicles include a fuel card. Use of these vehicles are generally limited to fuel and towing. As noted above, Fleet Services charges mileage, so proper use of the fuel cards will not be billed for rentals. Exception: any charges not approved by Fleet Services will be added to the rental bill.

    Long-term lease vehicles may be available for departments at a reduced rate. Please contact Fleet Services with your vehicle needs.

    Vehicle Rental Requests

    A Speedchart or Grant must be provided in order to reserve vehicles.
    We encourage our customers to utilize the following methods for vehicle requests:

    • Phone: 928-523-2469

    We recommend customers call if departure times are outside hours of operation (6am-5pm, Mon-Fri).

    • After-hours weekday departures - keys can be picked up 6am-4pm the day before departure.
    • Early Monday departures (before 6am) – keys can be picked up 6am-4pm the preceding Friday.
    • Saturday and Sunday departures - keys must be picked up the preceding Friday, 6am-4pm.
    • In most situations, no extra daily fee will be charged when keys are picked up for departures outside of hours of operation.


    NOTE: All STUDENT CLUBS and ORGANIZATIONS must contact Kristine Heflin, Assistant Director, Student Life, before requesting a vehicle.

    Outside Vendors

    If Fleet Services is unable to fulfill a vehicle request, outside vendors Budget or Enterprise may be utilized. We still process and bill these rentals. We are often able to have these vehicles delivered to Fleet Services for pick-up. However, during the busiest times overwhelming requests and limited parking make delivery difficult, so we may require pick-up at the vendor.

    • Outside vendor vehicles do not include a fuel card, so fuel must be paid for with a P-Card, or through reimbursement. 
    • Outside vendor vehicles must be returned with a full tank of fuel, or the vendors will add high refueling charges to the bill.
    • Reservations for vendor locations outside of Flagstaff can be made through Fleet Services.
    • Outside vendors for charter buses are available.
    • Rate estimates are available in the Rental Rates Calculator. **NOTE** You must ENABLE EDITING on document in order to use Calculator.



    Limited, designated parking is available near Fleet Services for personal vehicles with any NAU parking permit. Parking at any other location on campus is subject to Parking Services regulations.

    Outside vendor vehicles may be returned to designated parking spaces at Fleet Services. Parking at any other location on campus is subject to Parking Services regulations.


    Incidents While Traveling

    If an incident should occur while traveling in an NAU vehicle, please attempt to get a police report, then contact Fleet Services as soon as possible.

    • Email: Fleet.Services@nau.edu
    • Phone DURING hours of operation: 928-523-2469
    • Phone AFTER hours of operation: 928-523-4227


    Mexico Travel

    When crossing the border to Mexico, an additional, vehicle specific, insurance packet must be obtained from the Insurance Department.

    Seven working days in advance of the scheduled travel, please email nau-insurance@nau.edu with the following information:

    • Dates of Travel.
    • Specific destination in Mexico.
    • Vehicle tag (obtain from Fleet Services just before contacting insurance).


    Cleaning Vehicles

    Fleet Services has a cleaning station and wash bay available for NAU vehicles only. No personal vehicle use.

    • Please check in with the front office of Fleet Services before using these facilities.
    • Open 8:00 am-3:00 pm, Mon-Fri. Fleet Services may close these facilities occasionally for department use.
    • The vacuum and wash bay may be used by all NAU vehicles.
    • Vehicles managed by Fleet Services may use the available cleaning supplies, such as rags and chemicals.  Vehicles owned by other departments must provide their own cleaning supplies. 


    Cancelling Reservations

    Cancellations can be made via email Fleet.Services@nau.edu or phone 928-523-2469.

    Reservation Day
    Latest Time to Cancel without Fee
    MondayPreceding Friday by 5:00 pm
    TuesdayPreceding Monday by 5:00 pm
    WednesdayPreceding Tuesday by 5:00 pm
    ThursdayPreceding Wednesday by 5:00 pm
    Friday-SundayPreceding Thursday by 5:00 pm