Eligibility and cost information
Learn more about Counseling Services’ eligibility and cost
Type of services
We operate from a short-term, brief therapy model. Should students request or require more intensive, more frequent, or longer-term treatment, they will be assisted in connecting with a community provider who can better meet their needs.
Who is eligible?
All Northern Arizona University students are eligible for an initial meeting and, if appropriate, counseling. University
employees who are taking courses and whose positions are "benefit
eligible" will need to seek counseling services at the Employee Assistance
and Wellness (EAW) office.
How much do counseling services
The first counseling appointment during a student’s lifetime is free for
all Northern Arizona University students. Services beyond that initial appointment have differing costs, depending on the student's account status. Any student
who is enrolled for one or more credit hours and has paid the Health and
Recreation fee for the current semester will be eligible for services at a
reduced rate. If you have not paid the Health and Recreation fee, you will be
charged the standard rate for services.
- initial appointment: no charge for the first in
the student’s lifetime; subsequent sessions are charged at
the same rate as individual counseling sessions
- $25 per session (reduced rate)
- $50 per session (standard rate, if you have not paid the health and recreation fee for the current term)
- $25 per session (reduced rate)
- $50 per session, per person (standard rate, if you have not paid the health and recreation fee for the current term). Registered student will be billed for both people
- $5 per session
- Minimum of 4 sessions
Emergency services: no charge
Behavior Related Assessments: no charge
Forced Referrals for Substance Abuse:
All fees will be charged to your student account (LOUIE). Campus Health Services now offers you the opportunity to pay for your appointment as you check out. Please see someone from Patient Services to find out how to pay the day of your appointment.
How much do alcohol/drug screenings cost?
Alcohol/drug screenings cost $150. This fee covers the:
- healthy choices class
- one-on-one meetings with a counselor to:
- review the personalized feedback
- make referrals
If counseling is recommended at Counseling Services or at
other community agencies, those specific costs are the responsibility of the
Counseling Services will charge $25 to your student account
for appointments that you:
- do not attend without canceling more than two hours
- are more than 10 minutes late for
These charges will appear on your account as Campus Health
Services. Northern Arizona University reserves the right to turn this bill over
to a collection agency. To avoid this charge, please cancel your appointment at
least two hours in advance by calling the Counseling Services front desk at
928-523-2261 during business hours. Business hours are:
- Monday-Friday, 8 a.m-5 p.m. (during the fall and
If your appointment is in the first two hours of the morning
and you were unable to call and cancel the day before, you will not be charged
if you call within the first 15 minutes the center is open.
After business hours, this number is only for psychological