State Consumer Protection Agency Contacts

Alabama 

Alabama Commission on Higher Education
 

Address: 100 North Union Street
Montgomery, AL 36104-3758
Phone: (334) 242-1998
Website:  http://www.ache.alabama.gov/Content/Departments/NRI/NRI.aspx
 

 

Alaska

Alaska Commission on Postsecondary Education
 

Address: PO Box 110505
Juneau, AK 99811-0505
Phone: 907-465-6741 
Website: https://acpe.alaska.gov/ConsumerProtection 

 

Arizona

Arizona Attorney General
 

Address: 2005 N Central Ave
Phoenix, AZ 85004-2926
Phone: 602-542-5025
Website: https://www.azag.gov/consumer/home 

Arizona State Private Post Secondary 

Address: 1740 W. Adams
Phoenix, AZ 85007
Phone: 602-542-5709
Website: https://ppse.az.gov/complaint  

 

Arkansas

Arkansas Department of Higher Education
 

Address: 423 Main Street, Suite 400
Little Rock, AR 72201
Phone: 501-371-2000
Websitehttp://www.adhe.edu/students-parents/colleges-universites/student-grievance-form 

 

California

Bureau for Private Postsecondary Education
 

Address: 2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
Phone: 916.431.6959
Website: http://www.bppe.ca.gov/about_us/contact.shtmlhttp://www.bppe.ca.gov/enforcement/complaint.shtml 

 

Colorado

Colorado Department of Higher Education
 

Address: 1560 Broadway, Suite 1600
Denver, CO 80202
Phone: 303-866-2723
Website:http://highered.colorado.gov/DHE/contact.html, https://highered.colorado.gov/Academics/Complaints/default.html 

 

Connecticut

Connecticut Office of Higher Education
 

Address: 450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
Phone: 860-947-1800
Website:  http://www.ctohe.org/http://www.ctohe.org/StudentComplaints.shtml 


 

Delaware  

Delaware Department of Education, Higher Education Office
 

Address: 401 Federal Street, Suite 2
(Federal & Loockerman Streets)
Dover, Delaware 19901
Phone: 302-735-4000
Website: https://www.doe.k12.de.us/domain/226https://www.doe.k12.de.us/sara
 

 

Florida

Commission for Independent Education
 

Address: 325 W Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
Phone: 850-245-3200
Website: http://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/complaints.stml
 

 

Georgia

Nonpublic Postsecondary Education Commission
 

Address: 2082 East Exchange Place, Suite 220
Tucker, GA 30084-5305
Phone: 770.414.3300
Website: https://gnpec.georgia.gov/student-complaintshttps://gnpec.georgia.gov/ga-sara-student-complaint-rules
 

 

Hawaii

Hawaii Post-Secondary Education Authorization Program
 

Address: HPEAP Department of Commerce and Consumer Affairs P.O. Box 541
Honolulu, HI 96809
Phone: 808-587-3222
Website:http://cca.hawaii.gov/hpeap/http://cca.hawaii.gov/hpeap/hpeap-sara-complaint-process/
 

 

Idaho

Idaho State Board of Education
 

Address: 650 West State St, 3rd floor
Boise, ID 83702
Phone: 208-334-2270
Website:  https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/ 

 

Illinois

Illinois Board of Higher Education
 

Address: 1 North Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
Phone: 217-782-2551
Website: http://www.ibhe.org/http://complaints.ibhe.org/ 

 

Indiana

Board for Proprietary Education
 

Address: Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Phone: 317-232-1033
Website: http://www.in.gov/che/2744.htm 

 

Iowa

Iowa College Student Aid Commission
 

Address: Attn: Carolyn Small
430 East Grand Ave., FL 3
Des Moines, IA 50309 
Phone: 515-725-3400
Website: https://www.iowacollegeaid.gov/
Complaint Form: https://www.iowacollegeaid.gov/sdrf-start 

 

Kansas

Kansas Board of Regents
 

Address: Private Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
Phone: 785-430-4240
Website: https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
Complaint Form: http://www.kansasregents.org/state_university_student_complaint_form 

 

Kentucky

Kentucky Council on Postsecondary Education
 

Address: Attn: Sarah Levy,
Director of Postsecondary Licensing
024 Capital Center Drive, Suite 320
Frankfort, KY 40601
Phone: 502-573-1555
Website: http://cpe.ky.gov/ourwork/consumerprotection.html
Complaint Form: http://cpe.ky.gov/campuses/consumer_complaint.html 

 

Louisiana

Louisiana Department of Justice
 Consumer Protection Section
 

Address: P.O. Box 94005
Baton Rouge, LA 70804-9005
Phone: (800) 351-4889
Complaint Form: http://www.ag.state.la.us/Complaint.aspx?articleID=16&catID=15
Website: https://www.ag.state.la.us/Article.aspx/36?catId=0 

Board of Regents,
1201 N. Third St., Suite 6-200
Baton Rouge, LA 70802
Phone: 225-342-7084
https://regents.la.gov/divisions/planning-research-and-academic-affairs/institutional-licensure/sara/
 

 

Maine

Maine Department of Education
 

Address: Maine DOE
23 State House Station
Augusta, ME 04333-0023
Phone: 207-624-6600
Website: http://www.maine.gov/doe/highered/sara/ 

 

Maryland

 

Maryland Higher Education Commission
6 North Liberty Street
Baltimore, MD  21201
Phone: 410-767-3300
Website: http://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx 

Maryland Attorney General
Consumer Protection Division
200 St. Paul St.,
Baltimore, MD 21202
Phone: 410-528-8662/888-743-0823
Website: http://www.oag.state.md.us/consumer/ 

 

Massachusetts

Massachusetts Board of Higher Education
 

Address: One Ashburton Place, Room 1401
Boston, MA 02108
Phone: 617-994-6950
Complaint Form: http://www.mass.edu/home.asp
Website: http://www.mass.edu/forstufam/complaints/complaints.asp\ 

 

Michigan

Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
 

Address: Schools and Licensing
PO Box 30018
Lansing, MI 48909
Phone: 517-241-6806
Website: http://www.michigan.gov/lara/0,4601,7-154-61343_35414_60647_2739---,00.html
Complaint Form: http://www.michigan.gov/documents/lara/Post-Secondary_Student_Complaints_498839_7.pdf 

 

Minnesota

Minnesota Office of Higher Education
 

Address: 1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Phone: 651-642-0567
Website: http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
Complaint Form: http://www.ohe.state.mn.us/pdf/ComplaintForm.pdf 

 

Mississippi

Mississippi Institutions of Higher Learning
 

Address: 3825 Ridgewood Road
Jackson, MS 39211
Phone: 601-432-6198
Website: http://www.ihl.state.ms.us/
Complaint Form: http://www.mississippi.edu/mcca/student_complaint_process.asp
http://www.mississippi.edu/mcca/downloads/mccastudentcomplaintform.pdf
http://www.mississippi.edu/mcca/ 

 

Missouri

Missouri Department of Higher Education
 

Address: 205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
Phone:  573-751-2361
Website: https://dhe.mo.gov/contactus.php
https://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf 

 

Montana

Montana University System
Office of the Commissioner of Higher Education


Address: 560 N. Park Ave
PO Box 203201
Helena, MT 59620-3201
Phone: 406-449-9124
Complaint Form: https://app.doj.mt.gov/apps/Oscar/default.aspx
Website: https://doj.mt.gov/consumer/consumer-complaints/ 

 

Nebraska

Nebraska's Coordinating Commission for Postsecondary Education
 

Address: 140 N. 8th Street
Suite 300
Lincoln, NE 68508
Phone: 402-471-2847
Complaint Form:  https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Website: https://ccpe.nebraska.gov/student-complaint-form 

 

Nevada

Commission of Postsecondary Education
 

Address: 8778 South Maryland Parkway Suite 115
Las Vegas, Nevada  89123
Phone: 702-486-7330
Website: https://nshe.nevada.edu/
https://nshe.nevada.edu/administration/academics-student-affairs/sara/
https://nshe.nevada.edu/wp-content/uploads/Academic-Affairs/SARA_Complaint_Resolution_Form_Rev_Protected.pdf

Office of the Attorney General
100 North Carson Street
Carson City, NV 89701
Telephone: 775-684-1100
http://ag.nv.gov/Complaints/File_Complaint/ 

 

New Hampshire

Department of Education- Division of Higher Education- Higher Education Commission
 

Address: 101 Pleasant Street
Concord, NH 03301
Phone: 603-271-0256
Website: https://www.education.nh.gov/highered/compliance-allegation.htm 

 

New Jersey

Office of the Secretary of Higher Education
 

Address: 1 John Fitch Plaza, 
10th Floor, PO Box 542, 
Trenton, NJ 08625-0542
Phone: 609-292-4310
Website: http://www.state.nj.us/highereducation/
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
 

 

New Mexico

New Mexico Higher Education Department
 

Address: 2044 Galisteo Street, Suite 4
Santa Fe, NM  87505-2100
Phone: 505-476-8400
Website: http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx 

 

New York

New York State Education Department, Office of College and University Evaluation
 

Address: 89 Washington Ave
Room 969 EBA
Albany, NY 12234
Phone: 518-474-2593
Website: http://www.highered.nysed.gov/ocue/contact.htm
Complaint Form: http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html 

 

North Carolina

North Carolina Post-Secondary Education Complaints, University of North Carolina General Administration
 

Address: 910 Raleigh Road
Chapel Hill, NC 27515-2688
Phone: 919-962-4550
Website:  https://www.northcarolina.edu/complaints
https://www.northcarolina.edu/sites/default/files/student_complaint_form.pdf 

 

 

North Dakota

North Dakota University System 

Address: 10th Floor, State Capital
600 East Boulevard Ave, Dept. 215
Bismarck, ND 58505-0230
Phone: 701-328-2960
Email: ndus.office@ndus.edu
Website:  https://www.ndus.edu/system/state-authorization/
http://www.ndus.edu/makers/procedures/ndus/default.asp?PID=465&SID=57
 


Ohio

Ohio Board of Regents
 

Address: 25 South Front Street
Columbus, OH 43215
Phone: 614-466-6000
Website: https://www.ohiohighered.org/students/complaints
 

 

 

Oklahoma

Oklahoma State Regents for Higher Education
 

Address: 655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Phone: 405-225-9100
Complaint Form: http://www.okhighered.org/resources/Student-Complaint-Form/
Website: https://www.okhighered.org/
https://www.okhighered.org/current-college-students/complaints.shtml
 

 

Oregon

Higher Education Coordinating Commission
 

Address: 255 Capitol Street NE, Third Floor
Salem, OR 97310

Phone: 503-947-5716

Website: http://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary.aspx
http://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary-complaints.aspx 

 

 

 

Pennsylvania

Division of Higher and Career Education, Pennsylvania Department of Education
 

Address: 333 Market Street
Harrisburg, PA 17126
Phone: 717-783-8228
Complaint Form: http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx
Website: http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx  

 

 

Rhode Island

RI Office of the Postsecondary Commissioner 

Address: 560 Jefferson Blvd.
Warwick, Rhode Island 02886-1304
Phone: 401-736-1122
Website: https://www.riopc.edu/
https://www.riopc.edu/page/student_complaint/ 


 
 

South Carolina

SC Commission on Higher Education
 

Address: 1122 Lady Street, Suite 300,
Columbia, SC 29201
Phone: 803-737-2260
Website: http://www.che.sc.gov/HOME.aspx
http://www.che.sc.gov/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf
Complaint Form: http://www.che.sc.gov/Portals/0/CHE_Docs/academicaffairs/license/complaint_procedures_and_form.pdf 

 

South Dakota

Office of Attorney General
Division of Consumer Protection 

Address: 1302 E Hwy 14 Suite 3
Pierre SD, 57501
Phone: 605-773-3215
Website: http://atg.sd.gov/Consumers.aspx 

 

Tennessee

Tennessee Higher Education Commission
 

Address: 404 James Robertson Parkway, Suite 1900
Nashville, TN 37243-0830
Phone: 615-741-3605
Website: https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization.html
https://www.tn.gov/content/dam/tn/thec/bureau/student_aid_and_compliance/dpsa/Complaint_Form_(Rev._12.16)_1-26-17.pdf
Complaint Form: http://www.tn.gov/assets/entities/thec/attachments/ComplaintForm.pdf 

 

Texas

Texas Higher Education Coordinating Board, Academic Affairs and Research
 

Address: 1200 E. Anderson Lane, Austin, TX 78752 - P.O. Box 12788
Austin, TX 78711-2788
Phone: 512-427-6101
Website: http://www.thecb.state.tx.us/index.cfm?objectid=AC6FA0BC-F5DB-16DE-6B667C083DFB5B98
http://www.thecb.state.tx.us/reports/PDF/8616.PDF?CFID=74909183&CFTOKEN=57219734 


 

Utah

Office of the Commissioner for Higher Education Utah System of Higher Education Board of Regents Building, The Gateway  

 

Address: 60 S 400 W Salt Lake City, Utah 84111 
Phone: 801-321-7152
Website: http://www.dcp.utah.gov/consumerinfo/
Complaint Form: https://higheredutah.org/submitcomplaints/ 

 

Vermont

Vermont Agency of Education

 

Address: 219 North Main Street, Suite 402
Barre, VT 05641
Phone: 802-828-3135
Website: http://education.vermont.gov/new/html/maincontact.html
Complaint Form: http://education.vermont.gov/documents/postsecondary-program-complaint-resolution

 

Virginia

State Council of Higher Education for Virginia
 

Address: 101 N. 14TH St., 10TH FL
James Monroe Building
Richmond, VA 23219
Phone: 804-225-2600
Complaint Form: http://www.schev.edu/index/students-and-parents/resources/student-complaints
https://www.surveymonkey.com/r/StudentComplaintForm
Website: http://www.schev.edu/index/agency-info/contact-us 

 

 

Washington

Washington Student Achievement Council

Address: 917 Lakeridge Way SW | Olympia, WA 98502
Phone: (360) 753-7800
Website: http://www.wsac.wa.gov/protecting-education-consumers
http://www.wsac.wa.gov/student-complaints
http://www.surveygizmo.com/s3/2229871/Complaint-Form

 

West Virginia

West Virginia Higher Education Policy Commission

Address: 1018 Kanawha Boulevard, East - Suite 700
Charleston, WV 25301
Phone:  304-558-2101
Website: http://www.wvctcs.org/
http://www.wvhepc.edu/inside-the-commission/special-initiatives/state-authorization-reciprocity-agreement-sara/
http://www.wvhepc.edu/wp-content/uploads/2015/10/Student-Complaint-Process-revised-3.pdf

 

Wisconsin

Wisconsin Educational Approval Program - Department of Safety and Professional Services

Address: 1400 E. Washington Avenue
P.O. Box 8935
Madison, WI 53703
Phone: 608-266-1996
Complaint Form: http://eab.state.wi.us/resources/forms/3.01.pdf
Website: http://eab.state.wi.us/default.asp
http://heab.wi.gov/dlab/students.html

 

Wyoming

Wyoming Department of Education

Address: 2300 Capitol Avenue, Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
Phone: 307-777-7675
Website: http://edu.wyoming.gov/downloads/schools/student-complaint-process.pdf
Complaint Form: http://edu.wyoming.gov/downloads/schools/student-complaint-form.pdf