NAU Equally Effective Alternative Access (“EEAA”) Information
Any Information and Communication Technology (ICT) in use at
Northern Arizona University (“University”) should be fully accessible to people
with disabilities. If a product or service is not fully accessible, a plan for EEAA
should be in place to compensate for the lack of accessible feature(s). This plan should be developed in advance
of any requests for accommodation so that in the event of a request for access,
there will be minimal delay in providing the accommodation.
“Accessible” means that a product or service can be used as
independently, fully, and with equivalent ease, by a person with a disability
as by a person without a disability. This may not mean that the product or
service has the same method of access or the identical ease of use for each
Methods of access for computer-based systems should include
options for working without a visual display, working without sound, working in a
magnified modality, and working without a mouse or other pointing device.
- A required training video does not have
captions, so it cannot be understood without sound.
Possible solution: add captions to
the video. Contact the Usable
Materials Center for assistance.
- An online training course cannot be used without
Possible solution: re-code the
course so that it works with all basic input technologies. Contact the Accessibility Analyst for assistance.
- An informational document or webpage cannot be processed by a text-to-speech
program, which is often used by people who have difficulty reading visually.
Possible solution: re-construct the
document to be accessible. Contact the Accessibility
Analyst for assistance.
Note that it is generally not appropriate to ask a person to
call or come to your office so that you can “do it for them,” particularly if
your computer-based system is otherwise available to everyone 24 hours a day
from wherever they might have internet access.
It is acceptable to offer to everyone the option of getting personal
service during business hours, but it cannot be your sole method of providing
access to people with disabilities.