Guidance for Purchasing Scenarios
When working with pre-packaged products from a vendor, for
example, downloadable, shrink-wrapped software or bundled instructional
materials, you may or may not work with
a sales representative.
Working with a vendor’s sales representative
When looking to procure or renew products, it is recommended
that you contact a vendor’s sales representative whenever possible to request
verification that their product meets accessibility standards.
Suggested wording to include in your vendor correspondence
University requires that all Information and Communication Technology (“ICT”) be
compliant with Sections 504 and 508 of the Rehabilitation Act of 1973, as
amended, the Americans with Disabilities Act of 1990, as amended, as well as all related local, state, and
federal laws, and University policies.
Accessibility will be measured by Section 508 for general ICT and by WCAG 2.0
AA for web accessibility. Could you provide either a statement on the
accessibility of [name of product or service], or a current Voluntary Product
Accessibility Template (VPAT)
for the software? If you are not familiar with a VPAT, we recommend using the CSU Guide to Completing the Voluntary Product Evaluation Template(VPAT). If [name of product or service] is not fully compliant, do you have or
would you be willing to create a roadmap for accessibility that you could share?
If you do not have a roadmap, an accessibility roadmap template is available.”
The product must be reviewed for accessibility regardless of
whether the vendor provides you with the requested information. Refer to the
the accessibility of a product for instruction on performing an
If a sales representative is not available to you, it can be
difficult to determine the accessibility of a product. Some suggested strategies are:
- Search for '508' or 'VPAT' on the manufacturer's
- Locate the contact information for the
manufacturer, and reach out to someone at the company for information on the
accessibility of their product. A VPAT is preferred.
- Use Google or another search engine to look for
a VPAT or a 508 compliance statement for the product you are looking to purchase.
Once you have performed your search, refer to the section “Determining the accessibility of a product.”
Required Contract Language
When a contract or contract renewal is prepared to provide
programs, services, and/or instructional materials to the University, the
Contracting and Purchasing Services department (“CPS”) will ensure that the
appropriate language is incorporated into the contract.
review of the product is required before submitting a contract or contract renewal to CPS if the contract or contract renewal does
not have an accessibility clause. If the product is not fully accessible, an Accessibility
Exceptions Request form must be submitted to Access and Equity.
Procuring additional licenses to existing products
The procurement of additional licenses to the same version of an
existing, previously purchased, accessible product can be processed without an
additional accessibility review of the product.
solicitation specifications will include accessibility requirements and
RFP's, which are created for maintenance renewals, must have an
accessibility review of the product.