Services

A B C D E F G
H I J L M N O
P R S T U V W

Show services for :

Student

A


Available to studentsFilter turned off for facultyFilter turned off for staff

Active Directory provides security across the domain for all faculty, staff, and students.
Available to studentsFilter turned off for facultyFilter turned off for staff

Services provided to affiliates.
Available to studentsFilter turned off for facultyFilter turned off for staff

Access to information, requests for support, and services for affiliates of Northern Arizona University.
Available to studentsFilter turned off for facultyFilter turned off for staff

Sophos Anti-Virus downloads are available to NAU students, faculty, and staff for Windows and Macintosh.
Available to studentsFilter turned off for facultyFilter turned off for staff

User groups and distribution lists are an effective means to provide access to services.
B


Available to studentsNot available to faculty Not available to staff

Students most common options for school documents and file backups.
Available to studentsFilter turned off for facultyFilter turned off for staff

Blackboard Learn is NAU's online Learning Management System, the destination for NAU's online classes and online resources for in-person classes.
Available to studentsFilter turned off for facultyFilter turned off for staff

Using Blackboard Learn Content Collections to transfer files too large for email.
C


Available to studentsFilter turned off for facultyFilter turned off for staff

Calendars and calendaring options at NAU.
Available to studentsFilter turned off for facultyFilter turned off for staff

Cell phone and mobile device apps to meet specific mobile needs around campus.  
Available to studentsFilter turned off for facultyFilter turned off for staff

NAU resources available to cell phones and mobile devices.
Available to studentsFilter turned off for facultyFilter turned off for staff

Available certifications through Certiport for Adobe, Microsoft, and other software.
Available to studentsNot available to faculty Not available to staff

ITS has solutions for your collaboration needs.
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS provides various computer and hardware support.
Available to studentsFilter turned off for facultyFilter turned off for staff

Information about computer labs managed by ITS. Links to location information, hours of operation, and lab-installed software.
Available to studentsFilter turned off for facultyFilter turned off for staff

This page outlines programs that NAU Faculty, Staff, and Students can use to purchase computers at educationally discounted pricing.
Available to studentsNot available to faculty Not available to staff

Students have the opportunity to evaluate their course's instructor.
D


Available to studentsNot available to faculty Not available to staff

NAU provides students with the Dana server which can be used as file storage or website hosting.
Available to studentsFilter turned off for facultyFilter turned off for staff

Database consulting support for centralized applications
Available to studentsFilter turned off for facultyFilter turned off for staff

How to connect your computer to the NAU domain.
Available to studentsFilter turned off for facultyFilter turned off for staff

Directory Services stores and displays direcory infomation for people and departments at NAU.
E


Available to studentsFilter turned off for facultyFilter turned off for staff

Information and resources for Email at NAU.
Available to studentsFilter turned off for facultyFilter turned off for staff

Email Client Distribution Lists are used to send an email to a predefined group of users. A message sent to a Contact Group goes to all recipients that are listed in the group. You can include Contact Groups in messages, task requests, meeting requests, and in other Contact Groups.
Available to studentsFilter turned off for facultyFilter turned off for staff

NAU provides several options for distributing email to small or large groups of people both on and off campus.  Please examine the options below; reviewing the various features to better assist you in choosing the option that best fits your needs.
F


Available to studentsNot available to faculty Not available to staff

Students have the opportunity to evaluate their course's instructor.
Available to studentsFilter turned off for facultyFilter turned off for staff

The FERPA Online Training Application provides a way for faculty and staff to become familliar with their and students rights and responsibilities under FERPA.
Available to studentsFilter turned off for facultyFilter turned off for staff

These are the services available to the NAU community to or share files and documents.
G


Available to studentsFilter turned off for facultyFilter turned off for staff

NAU Gmail is the official email system for Students. 
Available to studentsFilter turned off for facultyFilter turned off for staff

GMetrix practice exams are available through Learning and Professional Development via GMetrix software available for free to all faculty, staff, and students.
Available to studentsFilter turned off for facultyFilter turned off for staff

Information about Google Calendar at NAU.
Available to studentsNot available to faculty Not available to staff

Google Drive is supported for use by NAU students. Google Drive is a lightweight suite of applications that provides you with the ability to create text documents, spreadsheets, presentations, and more, all through your web browser.
Available to studentsNot available to faculty Not available to staff

Collaborate more easily with Google Groups.
Available to studentsNot available to faculty Not available to staff

Google Apps for Education is the official University email system for students and gives you access to many exciting features that facilitate your educational experience at Northern Arizona University.
Available to studentsFilter turned off for facultyFilter turned off for staff

Google Sites is a web hosting program for you to create a personalized and individual web page.
Available to studentsFilter turned off for facultyNot available to staff

Quick summary of the Grade Performance System (GPS) system and where to go to get access to your notifications.
H


Available to studentsFilter turned off for facultyFilter turned off for staff

ITS provides various computer and hardware support.
Available to studentsFilter turned off for facultyFilter turned off for staff

Need help with your computer? Can't login or get connected? The Student Technology Center and the Solution Center are here to help.
Available to studentsNot available to faculty Not available to staff

ITS offers centralized home drives to students for file and document storage.
Available to studentsFilter turned off for facultyFilter turned off for staff

How to check your operating system for software and system repair. 
Available to studentsFilter turned off for facultyFilter turned off for staff

Need to know your version of Microsoft Office? This step-by-step guide will take you through looking at what version of Office you are currently running on your computer. 
I


Available to studentsFilter turned off for facultyFilter turned off for staff

Instant Messaging, also known as IM, is a form of real-time direct text-based communication
Available to studentsFilter turned off for facultyFilter turned off for staff

Supported Internet Browsers at NAU.
J


Available to studentsFilter turned off for facultyFilter turned off for staff

JMP software is an interactive data visualization and statistical analysis tool.
L


Available to studentsFilter turned off for facultyFilter turned off for staff

How to connect a Macintosh or iOS device to LDAP directory services.
Available to studentsFilter turned off for facultyFilter turned off for staff

Listserv is a bulk email tool that can send thousands of individual emails to predefined groups of people. Listserv provides the performance you need to manage all of your opt-in email lists, including email newsletters, announcement lists, discussion groups and email communities.
Available to studentsFilter turned off for facultyFilter turned off for staff

PeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.  
Available to studentsFilter turned off for facultyFilter turned off for staff

PeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.  
Available to studentsFilter turned off for facultyFilter turned off for staff

With Lync 2013, users have everything from instant messaging to video conferencing and screen-sharing at their disposal through a sleek and easy to navigate user-interface.
M


Available to studentsFilter turned off for facultyFilter turned off for staff

Mac OS X 10.7 (Lion) is the 8th major release of the mac operating system.
Available to studentsFilter turned off for facultyFilter turned off for staff

Mac OS X 10.8 (Mountain Lion) is the ninth major release of Mac OS X, and was released in July 2012.
Available to studentsFilter turned off for facultyFilter turned off for staff

Mac OS X 10.9 (Mavericks) is the tenth major release of Mac OS X.
Available to studentsFilter turned off for facultyFilter turned off for staff

If you have an Apple iOS device or an Android smartphone or tablet, the official Northern Arizona University mobile application is available for free download.
Available to studentsFilter turned off for facultyFilter turned off for staff

MyNAU is the place where all of your NAU services are located. Access your NAU email, view your class schedule, and much more.
N


Available to studentsFilter turned off for facultyFilter turned off for staff

On the Mountain Campus, most Academic and Administrative buildings have NAU-Guest available to all NAU guests and provide basic access to internet resources only.
Available to studentsFilter turned off for facultyFilter turned off for staff

Instructions for connecting to NAU Wireless in NAU academic and administrative buildings.      
O


Available to studentsFilter turned off for facultyFilter turned off for staff

Microsoft Office 2013, learning resources, video training's, and more.
Available to studentsFilter turned off for facultyFilter turned off for staff

Microsoft Office 2013, learning resources, video training's, and more.
Available to studentsNot available to faculty Not available to staff

Learning topics include: TIPS, FERPA training, BlackBoard Learn, TechTime
Available to studentsFilter turned off for facultyFilter turned off for staff

Assistance with making an online payment or building a web page to accept payments.
Available to studentsFilter turned off for facultyFilter turned off for staff

Northern Arizona University strives to support and maintain different operating systems for both Mac's and PCs alike.
P


Available to studentsFilter turned off for facultyFilter turned off for staff

A password lockout is a problem that occurs when a user changes their NAU password online without changing it on all of their devices. These step-by-step instructions will guide users through the process of changing their NAU password on multiple devices. 
Available to studentsFilter turned off for facultyFilter turned off for staff

Those attending or affiliated with NAU receive an NAU ID and a password to access online recources and applications.
Available to studentsFilter turned off for facultyFilter turned off for staff

PeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.  
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS-provided telephone services for the university.
Available to studentsFilter turned off for facultyFilter turned off for staff

Printing on the Flagstaff campus.
Available to studentsFilter turned off for facultyFilter turned off for staff

If you are hiring and would like to assess your applicants' job related skills, ITS Learning and Professional Development can assist you AT NO COST. Using Kenexa  Prove It! ®, we can help assess a prospective employee’s typing skills and knowledge of Microsoft Office to find the most talented candida
R


Available to studentsFilter turned off for facultyFilter turned off for staff

ResNet, or Residential Network, provides a high-speed Ethernet and wireless connections to every student living in the residence halls of Northern Arizona University.
Available to studentsNot available to faculty Not available to staff

Need help connecting to the network in your dorm room? Schedule an appointment for one of our technicians to come help out!
Available to studentsNot available to faculty Not available to staff

Information about the wireless system in the Residence Halls.
Available to studentsFilter turned off for facultyFilter turned off for staff

Information Technology Services uses a virus filter on email to stop virus attacks to prevent network problems.
Available to studentsNot available to faculty Not available to staff

Information regarding personal routers on ResNet.
S


Available to studentsFilter turned off for facultyFilter turned off for staff

SAS is a full featured statistical and data mining tool.
Available to studentsFilter turned off for facultyFilter turned off for staff

Security for your computers and information, including SSL certificates.
Available to studentsFilter turned off for facultyFilter turned off for staff

Register for and read about Select Survey, the survey software product used at NAU for conducting online surveys.
Available to studentsFilter turned off for facultyFilter turned off for staff

SharePoint allows you to quickly build project-based websites that you and your team members can use to share documents, communicate, and organize.
Available to studentsFilter turned off for facultyFilter turned off for staff

Information and methods for acquiring software for official and personal use including the Software Store & downloads.
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS will automatically apply critical and security updates to software.
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS offers software support for Students, Faculty and Staff to allow the campus community to achieve academic and administrative goals and functions.
Available to studentsFilter turned off for facultyFilter turned off for staff

A service request system that allows faculty and staff to directly submit requests for ITS services. Students, faculty, staff, and affiliates may view work submitted on their behalf.
Available to studentsFilter turned off for facultyFilter turned off for staff

SPSS/PASW is a computer program used for survey authoring, data mining, text analytics, statistical analysis, and collaboration and deployment.
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS provides SQL services and support for students via a MySQL server.
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS supports three statistical programs at NAU: SPSS, SAS, and JMP.
Available to studentsFilter turned off for facultyFilter turned off for staff

Request streaming media content storage
Available to studentsFilter turned off for facultyFilter turned off for staff

Results page for past ITS Student Technology Surveys.
Available to studentsFilter turned off for facultyFilter turned off for staff

Paper survey processing information.
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS is interested in campus feedback. View past survey results, and find out how to submit your opinion between surveys.
Available to studentsFilter turned off for facultyFilter turned off for staff

Tools for conducting surveys online.
Available to studentsFilter turned off for facultyFilter turned off for staff

The goal of the university switchboard is to direct callers to the needed destination with the fewest connections along the way including campus directions.
T


Available to studentsNot available to faculty Not available to staff

The Student Technology Center (STC) provides 24/7 technical phone support as well as in-person support. Call 928-523-9294 for assistance or statewide toll-free at 888-520-7215.
Available to studentsFilter turned off for facultyFilter turned off for staff

Information Technology Services provides several options for the NAU Community to obtain IT industry certifications as well as computer proficiency testing. 
Available to studentsFilter turned off for facultyFilter turned off for staff

ITS-provided telephone services for the university.
U


Available to studentsFilter turned off for facultyFilter turned off for staff

NAU Information Technology Services support several UNIX servers. These servers provide UNIX web hosting for NAU faculty, staff and students
V


Available to studentsFilter turned off for facultyFilter turned off for staff

Virtual computing environments at NAU save energy, maintenance, and time. Discover how to connect remotely through thin clients or your computer to remote servers and networks.
Available to studentsFilter turned off for facultyFilter turned off for staff

The NAU Virtual Lab (vlab) provides remote access to the student computer lab environment, the Microsoft Office suite, ArcGIS software and other software.
Available to studentsFilter turned off for facultyFilter turned off for staff

NAU's VPN service allows users to securely connect to the Northern Arizona University network. 
Available to studentsFilter turned off for facultyFilter turned off for staff

Is your laptop running S L O W these days? Malware and viruses may be choking your system. Find out how to clean it up.
W


Available to studentsNot available to faculty Not available to staff

Is your computer slow? Virus infected? Won't turn on? Bring it to our walk-in center where we can perform many general computer repairs to get your computer back to up and running.
Available to studentsFilter turned off for facultyFilter turned off for staff

This page lists the website hosting options available through ITS for personal and departmental use.
Available to studentsFilter turned off for facultyFilter turned off for staff

Certain policies, guidelines, and information define, govern, and inform how and what affiliates can do with the services provided.
Available to studentsFilter turned off for facultyFilter turned off for staff

Affiliates and affiliations defined and explained
Available to studentsFilter turned off for facultyFilter turned off for staff

Windows 7 was released in October 2009, as a full functionality desktop operating system from Microsoft.
Available to studentsFilter turned off for facultyFilter turned off for staff

Windows 8 is the latest major release of the Microsoft Windows operating system.
Available to studentsFilter turned off for facultyFilter turned off for staff

NAU Information Technology Services support several Windows platform web servers. These servers provide web hosting for NAU faculty, staff and students.
Available to studentsFilter turned off for facultyFilter turned off for staff

Wireless network access is available in most buildings on the Mountain campus. Find out how to get connected and which buildings have access.