Tech Support for Students - Student Technology Center

Available To: Students

The Student Technology Center (STC) provides 24/7 phone technical support to the students of Northern Arizona University as well as in-person support to students in Flagstaff, AZ. Call us at any time with any tech question and we will do our best to assist you. Just some of the systems and services that we support are:

  • Passwords and User IDs
  • NAU Gmail (and most NAU Google Apps)
  • Internet connections on NAU ResNet and around campus
  • Blackboard Learn
  • LOUIE
  • MyNAU
  • On-Campus printing
  • In-person computer repair and support

Availability

Student Technology Center Hours of Operation

Location

Building 61 - The South Learning Resource Center

Support Information

Related Services

Available to studentsAvailable to facultyAvailable to staff

Need help with your computer? Can't login or get connected? The Student Technology Center and the Solution Center are here to help.
Available to studentsNot available to faculty Not available to staff

Is your computer slow? Virus infected? Won't turn on? Bring it to our walk-in center where we can perform many general computer repairs to get your computer back to up and running.

Training & Documentation


The Solution Center, e-Learning Center, and Student Technology Center all offer tech support after regular business hours. Please read the full article for details.


APPEL is offered by NAU's College of Education as a resource for those who plan on taking the Arizona Educator Proficiency Assessment (AEPA)™.


 How to clear your temporary internet files (a.k.a. cache and cookies).   


Students are strongly encouraged to ensure that the computer they bring on campus meets the requirements for support established by NAU Information Technology Services.


Congratulations on your decision to study abroad!  We'd like to discuss a few things to make your trip worry-free, technically speaking. Here is a quick guide to making sure all of your bases are covered while you are away.


If your computer is running slow, or if you need to uninstall old or broken programs here are the instructions to do so.


Want a job working for the Student Technology Center? Apply here!


Provides a link to the JourneyEd Software Store where Microsoft products can be purchased by students at a deep discount.


Information about the ITS Nancy K. Romero Scholarship Fund to help students with the pursuit of a college degree.


NAU Alert sends text messages to your cell phone in case of emergencies, including weather-related campus closures.  


List of downloads that are useful while connected to ResNet


ResNet sweeps takes place during move-in weekend. Let us help you get connected!


Short overview of how long students will have access to certain NAU technology services after leaving the University.


List of the hours of operation for the Student Technology Center