Tech Support for Faculty & Staff

Available To: Faculty, Staff

The ITS Solution Center provides computer support for technical issues. 

For assistance follow the guidelines below:

If you have a High Priority issue of any type please call us at 928-523-1511 

If you have a Computer hardware issue fill out an SOS Ticket
If you have a Work Request fill out an SOS Ticket
If you have a Question or Inquiry send us an email 

Support Information

  • ITS Solution Center
  • Building 54 - The Information Systems
  • Phone - 928-523-1511
  • For Statewide (toll-free) - 888-520-7215 - Ask to speak with the ITS Solution Center
  • SOS Ticketing System 
  • Email - Ask-ITS@nau.edu 
  • Solution Center Hours of Operation:
    • Monday - Friday 8 to 5 - Excluding University Holidays    
     

Related Services

Not available to students Available to facultyAvailable to staff

Many Schools and Departments have their own IT Professionals that work with ITS to provide Information Technology Services for their respective organizations.
Available to studentsAvailable to facultyAvailable to staff

Need help with your computer? Can't login or get connected? The Student Technology Center and the Solution Center are here to help.

Training & Documentation


The Solution Center, e-Learning Center, and Student Technology Center all offer tech support after regular business hours. Please read the full article for details.


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