Database Support

Available To: Faculty, Staff, Students

Information Technology Services provides database administration related services for faculty and staff at Northern Arizona University.

    Services include:
  • Oracle database support
  • Microsoft SQL Server database support
  • MySQL database support
  • Database backup and recovery services
  • Database consulting support for centralized applications

How to Request

For service requests, please submit a ServiceNow ticket.  

For general inquiries contact the ITS Solution Center.   

Support Information

Documentation links for supported database management systems:

Oracle Documentation 

SQL Server Documentation 

MySql Documentation 

Related Services

Not available to students Available to facultyAvailable to staff

The Oracle Client Software is available for install from an ITS shared file server.  Faculty and staff have access to this server when they are connected  to the NAU domain.  There is no cost to NAU Employees to install the Oracle Client Software. Services should be requested by opening a ticket

Training & Documentation


Step-by-step instructions on installing Oracle on your desktop or laptop, including how to get a copy of the software.