Remote Desktop Services

Available To: Faculty, Staff, Students

 

Remote Desktop Services with Windows and Mac

RDS - Logo 

Remote Desktop Services allows you to connect to your workstation, or other host computers you might work on from time to time from a separate remote location. NAU also provides the University with multiple virtual environments that can be remoted into using the same Remote Desktop services that include GreenPC (Faculty and Staff) and the Virtual Lab (Students). 

• Windows

Starting a Remote Desktop Session

Step 1 

Open the Start Menu from your desktop. (Usually found in the bottom-left hand corner.) The Start Menu icon will differ depending on which Windows operating system you are running. 

Windows 7-8-10 Start Menu 

Step 2 

From the Start Menu, search for "Remote Desktop".  This can be done by simply just typing "Remote Desktop" once the Start Menu is open.  (It is NOT required to click inside of the search bar first.) The Start Menu will differ depending on which Windows operating system you are running. When the Remote Desktop application appears, click to open it.

RDS - Start Menu 

Step 3 

Upon clicking, the window below will appear shortly after. Please, refer to the guides below for more specific use case examples when using the Remote Desktop application. 

RDS - Startup Window 

Connecting to your Workstation

Step 1 

To connect to your workstation you will need to know your workstations computer (host) name. If you do not know your computer (host) name, please refer to our a guide here under the "Find your Computer (Host) Name - Windows" drop down section.

Step 2 

Once you have obtained your workstations host name type it into the "Computer" text field. Then, select "Connect".

RDS - Logging In - Workstation 

Step 3 

Then, you may be prompted to verify you want to connect to that server. Select "Yes".

RDS - Logging In - VLab login Verification 

Step 4 

Finally, you will need to enter the username and password. When entering the username make sure to type "nau\" before the username, like so "nau\abc123". Once the username and password have been entered select "Ok".

RDS - Logging In - Norm login 

Connecting from Home

Step 1 

To use the Remote Desktop Service from home you much first setup the VPN. The setup process can be found here. Then, you will want to navigate to "How do I get connected to the VPN?" and select the Operating System currently installed on your computer.

Step 2 

Type the computers (host) name of the machine you are trying to Remote Desktop into in the "Computer" field. Then, select "Connect".

RDS - Logging In - Workstation 

Step 3 

Then, you may be prompted to verify you want to connect to that server. Select "Yes".

RDS - Logging In - VLab login Verification 

Step 4 

Finally, you will need to enter the username and password. When entering the username make sure to type "nau\" before the username, like so "nau\abc123". Once the username and password have been entered select "Ok".

RDS - Logging In - Norm login 

Connecting to a Host Computer

For this guide you will need to know the computer (host) name of the machine that you want to use Remote Desktop to remote into.

Step 1 

Once you have obtained the host name of the machine you want to Remote Desktop into, type it in the "Computer" text field. Then, select "Connect".

RDS - Logging In - Workstation 

Step 2 

Then, you may be prompted to verify you want to connect to that server. Select "Yes".

RDS - Logging In - VLab login Verification 

Step 3 

Finally, you will need to enter the username and password. When entering the username make sure to type "nau\" before the username, like so "nau\abc123". Once the username and password have been entered select "OK".

RDS - Logging In - Norm login 

Connecting to GreenPC

Note: Connecting to NAU's GreenPC environment does not require an active VPN connection.

Step 1 

Type "greenpc.nau.edu" into the "Computer" text field. Then, select "Connect".

RDS - Logging In - GreenPC 

Step 2 

Then, you may be prompted to verify you want to connect to that server. Select "Yes".

RDS - Logging In - VLab login Verification 

Step 3 

Finally, you will need to enter the username and password. When entering the username make sure to type "nau\" before the username, like so "nau\abc123". Once the username and password have been entered select "Ok".

RDS - Logging In - Norm login 

Connecting to Vlab

Note: Connecting to NAU's VLab environment does not require an active VPN connection.

Step 1 

Type "vlab.nau.edu" into the Computer text field. Then, select "Connect".

RDS - Logging In - VLab 

Step 2 

Then, you may be prompted to verify you want to connect to that server. Select "Yes".

RDS - Logging In - VLab login Verification 

Step 4 

Finally, you will need to enter the username and password. When entering the username make sure to type "nau-students\" before the username, like so "nau-students\abc123". Once the username and password have been entered select "Ok".

RDS - Logging In - Nau-Students Login 

• Mac OS X

Setting up Remote Desktop for your Mac

Step 1 

To begin, select the "Magnify Glass" from the upper-right hand corner.

 RDS - Mac - Download Microsoft Remote Desktop - Search Icon 

Step 2 

Type "app store". Then, select "App Store - Applications".

 RDS - Mac - Downloading MRD  - App Store Spotlight Search 

Step 3 

The App Store Application will open a new window. Then, you will want to type "microsoft remote desktop" into the search bar and hit "Enter".

 RDS - Mac - Download Microsoft Remote Desktop - App Stone MRD Search 

Step 4 

Next, find the Microsoft Remote Desktop Icon as displayed below and select "Get".

 RDS - Mac - Download Microsoft Remote Desktop - Get MRD Button 

Step 5  

Then, select "INSTALL APP".

 RDS - Mac - Download Microsoft Remote Desktop - Install MRD 

Step 6 

You will then need to enter your Apple ID and Password. Then, select "Sign In" to Install.

 RDS - Mac - Download Microsoft Remote Desktop - Login to App Store 

Step 7 

Lastly, to run the application select "OPEN".

 RDS - Mac - Download Microsoft Remote Desktop - Open MRD 

Starting a Remote Desktop Session

Step 1 

To begin, select the "Magnify Glass" from the upper-right hand corner.

 RDS - Mac - Download Microsoft Remote Desktop - Search Icon 

Step 2 

Type "microsoft remote desktop" into the Spotlight Search. Then, select "Microsoft Remote Desktop" or hit "Enter".

RDS - Mac - Start App  - MRD Spotlight Search 

Connecting to a Host Computer

For this guide you will need to know the computer (host) name of the machine that you want to use Remote Desktop to remote into.

Step 1 

Once you have obtained the host name of the machine you want to Remote Desktop into you will want to create the Remote Desktop session, to do so first select the "New" Icon.

RDS - Mac - Logging In  - New Connection 

Step 2 

You will likely want to name this connection, do so in the Connection name field (it is recommended to name the connection the name of the machine). Then, type the machines host name you want to connect to into the PC name field like so "Computer.Host.Name". Once you have done this enter your credentials into the User name and Password fields. When entering your User name make sure to type "nau\" before your User name.

RDS - Mac - Logging In  - Host Info 

Step 3 

To complete your Remote Desktop setup select the "red circle".

RDS - Mac - Logging In  - Red Button 

Step 4 

Next, select the Connection you want to connect with by clicking once. In this example we select our Host Session connection.

RDS - Mac - Logging In  - Select Host 

Step 5 

Finally, select the "Start" Icon.

RDS - Mac - Logging In  - Start Connection 

Connecting from Home

Step 1 

To use the Remote Desktop Service from home you must first setup the VPN. The setup process can be found here. Then, you will want to navigate to "How do I get connected to the VPN?" and select the Operating System currently installed on your computer.

Step 2 

Next, to create the Remote Desktop session you must first select the "New" Icon.

RDS - Mac - Logging In  - New Connection 

Step 2 

You will likely want to name this connection, do so in the Connection name field. Then, type the machines host name you want to connect to into the PC name field like so"Computer.Host.Name". Once you have done this enter your credentials into the User name and Password fields. When entering your User name make sure to type "nau\" before your User name.

RDS - Mac - Logging In  - From Home Info 

Step 3 

To complete your Remote Desktop setup select the "red circle".

RDS - Mac - Logging In  - Red Button 

Step 4 

Next, select the Connection you want to connect with by clicking once. In this example we select our Remote from Home connection.

RDS - Mac - Logging In  - Select Home 

Step 5 

Finally, select the "Start" Icon.

RDS - Mac - Logging In  - Start Connection 

Connecting to GreenPC

Note: Connecting to NAU's GreenPC environment does not require an active VPN connection.

Step 1 

To create the GreenPC Remote Desktop session you must first select the "New" Icon.

RDS - Mac - Logging In  - New Connection 

Step 2 

You will likely want to name this connection, do so in the Connection name field. Then, type "greenpc.nau.edu" into the PC name field. Once you have done this enter your credentials into the User name and Password fields. When entering your User name make sure to type "nau\" before your User name.

RDS - Mac - Logging In  - GreenPC Info 

Step 3 

To complete your Remote Desktop setup select the "red circle".

RDS - Mac - Logging In  - Red Button 

Step 4 

Next, select the Connection you want to connect with by clicking once. In this example we select our GreenPC connection.

RDS - Mac - Logging In  - Select GreenPC 

Step 5 

Finally, select the "Start" Icon.

RDS - Mac - Logging In  - Start Connection 

Connecting to VLab

Note: Connecting to NAU's VLab environment does not require an active VPN connection.

Step 1 

To create the VLab Remote Desktop session you must first select the "New" Icon.

RDS - Mac - Logging In  - New Connection 

Step 2 

You will likely want to name this connection, do so in the Connection name field. Then, type "vlab.nau.edu" into the PC name field. Once you have done this enter your credentials into the User name and Password fields. When entering your User name make sure to type "nau-students\" before your User name.

RDS - Mac - Logging In  - VLab Info 

Step 3 

To complete your Remote Desktop setup select the "red circle".

 RDS - Mac - Logging In  - Red Button 

Step 4 

Next, select the Connection you want to connect with by clicking once. In this example we select our VLab connection.

RDS - Mac - Logging In  - Select VLab 

Step 5 

Finally, select the "Start" Icon.

RDS - Mac - Logging In  - Start Connection