Feature: Much like the operating system on your desktop computer, Northern
Arizona University’s student and human resources web systems (Louie)
must be upgraded periodically to take advantage of new features and to
maintain vendor support. We currently run Oracle PeopleSoft Human
Resources and Campus Solutions version 8.9, which reaches the end of
its support life in December of 2012. ITS launched a project this month
to complete an update to version 9.0 of these systems by October of
NAU is now extending its Windows computing
contract with Dell for another year. This means that, with one exception
below, campus departments can now comfortably proceed with intended
computer purchases as soon as they are ready.
The ITS solution center and PC Support remind NAU e-mail users
that they have ceased customer support for the Thunderbird email client
on both Windows and Macintosh as of December 31st, 2010.
Last November, the President’s Academic Computing Advisory Council
(PACAC) voted for Blackboard Learn to replace Blackboard Vista as NAU’s
new enterprise Learning Management System (LMS). Since then, ITS and
the e-Learning Center have been hard at work getting this new system
ready so that the transition from Vista to Learn can begin.
happy to provide support for your iPhone on the network of your choice.
ITS also provides VPN setup, e-mail, and calendar sync support for the
iPad and iPod Touch mobile devices which use the same iOS operating
system as the iPhone.
ITS conducted a survey of students this past fall to identify
areas where we might improve our technology support services and to
find out what technologies students were using.
This winter, ITS will begin distributing and supporting
updated versions of Microsoft’s Office suite for both Windows and
A note of congratulations for Rob Dutton who is the new
Product Advisory Group (PAG) chair for the student records module of
Oracle’s PeopleSoft Campus Solutions system. The SRPAG is a nationally
recognized group and part of the international Higher Education User
Group (HEUG) that has major input into future directions for Campus
Solutions. This is a very positive relationship for NAU as Rob will be
in a position to advocate strongly for product improvements that are
beneficial to our students.
The phone rings. A friendly voice who says he’s calling from a
vendor’s site asks for assistance. It’s good to be helpful.
The problem is that this particular caller is a hacker who aims
to tailor viruses to launch at your enterprise’s systems.
The United States Department of Homeland Security has issued an alert about potential email scams,
fake antivirus and phishing attacks regarding the Japan earthquake and
the tsunami disasters.