ResNet: Getting Started


Connection Instructions

  1. Connect to the network
    In your residence hall room, either plug into the port in your room using an Ethernet cable or connect to one of the "ResNet" wireless networks.
    • To connect to the "ResNet" wifi network, you will need to login with the following information:
      • Username: your user ID (i.e. abc234)
      • Password: your normal NAU password
      • Accept the security certificate when prompted to do so.
    • Connect to "ResNet-Alt" for any device that isn't a computer (gaming devices, mobile phones, DVR's, etc...)
  2. Install the SafeConnect Policy Key
    After you restart your computer, open a web browser. You will then be redirected to the SafeConnect Policy Key download page. All Windows and Macintosh computers will be required to download and install the SafeConnect Policy Key. Gaming and mobile devices will be auto-detected and passed through SafeConnect. You will not need to download the Policy Key on those devices. The SafeConnect Policy Key scans each machine and verifies that the machine meets ResNet requirements. 
  3. SafeConnect Scanning and Remediation.
    For Windows computers, NAU requires that you have a supported, up-to-date anti-virus program and Microsoft Windows Update set to automatically download and install. If your machine does not meet the above requirements, follow the instructions on the SafeConnect web page. Once your machine is updated and configured correctly, you will have complete network access. Macs and other devices will not need to meet these requirements.

What kind of computer do I need?

ResNet supports the following operating systems:

  • Windows 7 SP1+
  • Windows 8.1
  • Windows 10
  • Mac OSX 10.10+
The following operating systems are not supported and you may be unable to access ResNet without upgrading:
  • Windows XP (all versions)
  • Windows Vista (all versions)
  • Windows 7 (without SP1)
  • Windows 8 (without 8.1 upgrade)
  • Mac OSX 10.9 or lower


Training & Documentation

Students are strongly encouraged to ensure that the computer they bring on campus meets the requirements for support established by NAU Information Technology Services.

Information about the wired/ethernet access to ResNet.

A list of all the antivirus programs supported by SafeConnect. Applicable to ResNet internet connections only.