How to Change Your Passwords (iOS)

NAU Secure Wireless Password

Note:  These screenshots were taken on an iPad.  The process may be slightly different on an iPhone or iPod Touch.

You can change your NAU secure wireless password in iOS by following these step-by-step instructions.


Step 1

Change VPN Password iOS 1
Tap the "Settings" icon on the home screen.

Step 2

NAU Secure iOS 1
Tap "Wi-Fi" near the top of the left-hand sidebar, and in the right-hand pane, tap the arrow next to "NAU."

Step 3

NAU Secure iOS 2
Tap "Forget this Network" at the top of the right-hand pane.

Step 4

NAU Secure iOS 3
In the box that appears, tap "Forget."

Step 5

NAU Secure iOS 4
Tap "Wi-Fi" in the left-hand sidebar again, and tap "NAU" in the right-hand pane.

Step 6

NAU Secure iOS 5
Enter your user name and password into the appropriate fields, and tap "Join."  Your NAU secure wireless password has been changed.

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VPN Password

Note:  These screenshots were taken on an iPad.  The process may be slightly different on an iPhone or iPod Touch.

You can change your NAU VPN password in iOS by following these step-by-step instructions.


Step 1

Change VPN Password iOS 1
Tap the "Settings" icon on the home screen.

Step 2

VPN iOS 1
Tap "General" in the left-hand sidebar, and tap "VPN" in the right-hand pane.

Step 3

VPN iOS 2
Tap "NAU VPN" in the right-hand pane.

Step 4

VPN iOS 3
Enter your new password into the "Password" field and tap "Save."  Your NAU VPN password has been changed.

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Email Password

Note:  These screenshots were taken on an iPad.  The process may be slightly different on an iPhone or iPod Touch.

You can change your local NAU email password in iOS by following these step-by-step instructions.


Step 1

Change VPN Password iOS 1
Tap the "Settings" icon on the home screen.

Step 2

Change Email Password iOS 1
Tap "Mail, Contacts, Calendars" in the left-hand sidebar, and tap "Nau" in the right-hand pane.

Step 3

Change Email Password iOS 2
In the box that appears, tap "Account."

Step 4

Change Email Password iOS 3
Enter your new password into the "Password" field, and tap "Done."  Your local NAU email password has been changed.

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Lync 2010

Note:  These screenshots were taken on an iPad.  The process may be slightly different on an iPhone or iPod Touch.

You can change your password in Lync 2010 for iOS by following these step-by-step instructions.


Step 1

iOS Lync Password 1
Open Lync and tap the icon in the top left-hand corner of the screen.

Step 2

iOS Lync Password 2
At the top of the left-hand pane, tap "Sign Out."

Step 3

iOS Lync Password 3
Type in your Sign-in address in the form "abc123@iris.nau.edu" without quotes where "abc123" is your NAU User ID.  Type your new password into the field below your address.  When you are finished, tap "Sign In."  Your Lync 2010 password has been changed.

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Related Services

Available to studentsAvailable to facultyAvailable to staff

A password lockout is a problem that occurs when a user changes their NAU password online without changing it on all of their devices. These step-by-step instructions will guide users through the process of changing their NAU password on multiple devices. 

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